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I have two mobile phones. One is used for work and the other is used for personal use. They are both Android phones but are set up with totally separate Gmail addresses between contactless etc, however they are both on the same network operator.
Tonight as I was on my way home a call came through on my personal mobile, my work mobile being switched off and at work. The call was a work called from someone who only had my work number. I checked with them and the number they had dialed was actually my work number. I have checked since getting home and now if someone dials my work number it comes through to my personal mobile!
What is going on here? I have called the network operator and they have told me how to disable call forwarding on my work phone, but I am 100% certain that call forwarding is not set up on it. It is not the kind of thing that I could set up accidentally.
It is not the kind of thing that I could set up accidentally.
It is the sort of thing someone else could have done deliberately though?
Is it calling via an app like WhatsApp or Viber?
Both phones are always locked, so although someone could have gained access, I think it is unlikely. They would have needed to know how to get into the phone, and have known my personal number. It is happening over the normal voice calls in the standard Android calls app.
Obviously your work has access to the work phone account. They can forward unanswered calls to whatever number they like.
edit: unless of course you mean self employed work phone set up by yourself…
Set up by myself, so no-one else should have control over it.
Can you dial out from your phone and check that the number you think it should be is the one that comes up on caller ID?
Is there any way someone has swapped SIMs as a prank?
You've probably brought the wrong phone home 😉
SIMs on my personal phone are fine. Defo the right phone! Maybe I have been pranked. Anxious about it TBH. Will check with work phone when I get to work tomorrow.
Got the same apps installed on them with same account logged in on them? Might be some tie up based on those.
Is your work phone provided by you personally or by an employer?
There may be some MDM - mobile device management - going on whereby work has configured it to redirect failed calls. Which is something I would be exceptionally cross about.
If you've bought it yourself because you're self-employed or something then I have no idea.
If someone used your personal number as the forwarding number for your work phone this can probably be set outside of your personal phone, possibly at a company 'IT' level, I'd have thought anyway. I have no evidence to support this though.
Got the same apps installed on them with same account logged in on them? Might be some tie up based on those.
This is one I constantly remind folk at work - do NOT sign into an app on a work phone with your own account. My work phone has 'work specific' accounts - from the underlying google account upwards.
The answer is that auto-call forwarding was set up in Android, and somehow it became active yesterday. I can say for certain that I 100% did not activate it yesterday, but maybe an update caused something to activate?
It isn't managed by work in any way, and won't connect automatically even connect to wifi at work.
On the front lock screen of the phone there is a scrolling message that says "If found please call 07XXX XXXXXX". I set this up to help the phone be returned to me if lost, but I can't think that is it.
Anyway, on the way home tonight the bluetooth module in the car failed, so I have stripped that out and am sending it off to be repaired...