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I've got a road race jacket of theirs. And the teeth of the zip seems to be able to float up or down leading to it not working at all as the teeth become flush with the fabric. Anyone else experienced?
They’ve got a lifetime warranty, so get it back to whoever you bought it from.
Awwww sweet!
Best clothing warranty around IMO.
Good to know! Nearly all the zips have failed on 2 of mine - they were fine for a couple of years but then they all started going on both within weeks
Yep, my jacket zip went after two years of heaving use. Speculatively contacted Madison expecting a fair wear and tear response even after suggesting it had a hard time. Was told no probs send it back. Had to go via the shop I bought it from, but Cyclestore were equally good. Even got the latest version too.