Long shot - anyone ...
 

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[Closed] Long shot - anyone work for T-Mobile?

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 IHN
Posts: 19694
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Topic starter
 

Got a letter this morning for previous tenant, no return address. Opened it, turns out its from the Credit Risk department at T-Mobile and it concerns his unpaid £145 bill that 'their agents' will continue to 'pursue'. Thought I'd give them a call to explain that there's no point pursuing him at this address.

However, of course the letter doesn't have a contact number on it. Tried the main T-Mobile number, but it seems impossible to get through to an actual person, never mind a specific department.

Anyone work for T-Mobile and able to give me a number that will get through to the right place?


 
Posted : 16/03/2012 8:51 am
Posts: 2022
Full Member
 

T-Mobile Campus, Building 3, T-Mobile Business Park
Hatfield, AL10 9BW
01707 315000

I would forward the letter to the address above with a covering note explaining that the previous tenant has left. Keep a copy of your letter and, if you then receive any calls/visits from agents complain to the UK MD and CS directors who can be found at:

http://www.t-mobile.co.uk/services/about-t-mobile/our-company/uk-directors/


 
Posted : 16/03/2012 10:08 am
Posts: 0
Free Member
 

Also you can ring the normal number and follow the options for cancellations.


 
Posted : 16/03/2012 10:34 am

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