[Closed] Lets have a little game of guess the courier...

Does it start with Y and end with odel?

Close but no cigar. They do have a y in the title though.

City Link?

Was anything missing?

Sh**ylink?

shouldn't of excepted the parcel.

We have a winner, shity-link it is. Absolutely shocking state of affairs. I thought yodel were bad but bloody hells bells. 😯

Useless muppets. Failed to collect 2 parcels for forum sales on Friday, even though all booked and paid etc, made me look a right plum

shouldn't of excepted the parcel.

And in English that would be:

Shouldn't have accepted the parcel.

Had my first experience of Yodel last week, they delivered my parcel to a house about 1 mile away.

A special kind of brilliance.

Having problems with City Link too. They are pretty good as they have delivered to the correct address based on post code only. No returned call from a manager and they wash their hands as they have delivered to the address as supplied by the sender.
Fortunately I located the packages this afternoon after a bit of detective work.
City Link are definitely going to lose my future business. Now that's freedom of choice for you.

too slow, but I would have gone with City Link too.

Home delivery network, left my neighbours dresses outide in the rain,hanging on the floor.

So they are as bad as Yodel then? I ended up "tweeting" about Yodel on Friday, along with about a million other people still waiting for their deliveries! It worked, I got the parcel this morning - only a week late.
The power of social media, eh?

i hope you told wiggle.

after another debacle with a courier (fedex - delivered a parcel to someone but didn't leave a note, or keep a record of the address for themselves) i'm not buying any xmas presents on line.

City Link - delivered a parcel to me 10 minutes ago! should have been delivered by 5:30pm! I kid you not, he threw the parcel at the steps and walked off!

Recently had an Australia post guy here tossing boxes out of the van (literally) to get to our parcel.
UPS were great with our bikes 12 air freight boxes in total all arrived fine and on time tracking worked all the way.
Long time ago had to ship a very expensive chemical analyser via courier, had it boxed with This Way up, Fragile etc all over it. Got called down when the guy arrived to check the insurance value (about £10k) to find he fad it stood on end despite the massive writing saying this way up - he couldn't see the problem.

So they are as bad as Yodel then?

No. They are far, far worse.

My neighbours found a parcel of mine in their garden kindly slung in there by yodel.. must be the new policy of just throwing the parcel out in the right street and the addressee is bound to find it. Or if it looks like it might be anything good they will kindly inspect it for you and maybe just deliver the box.

Tweet them @CityLink - it usually gets a good response.

There Twitter account is quite amusing

Googling "City link are.... " well, Google fills out the rest

mikewsmith - Member
Recently had an Australia post guy here tossing boxes out of the van (literally) to get to our parcel.
UPS were great with our bikes 12 air freight boxes in total all arrived fine and on time tracking worked all the way.

Actually, yes, UPS have always been very good for me.

There should be a website which lists which mail order companies use which couriers.

Problem is some companies use several, and you don't know who is coming till you get the dispatch email.

must be the new policy of just throwing the parcel out in the right street and the addressee is bound to find it

Nope, seriously at least a mile away. They swore blind they left it 5 doors down which seemed odd as I was in all day and never even got carded.

Parcel turned up next morning thanks to the gent from the next town...

I'm not sure which courier out of the three wins, but one order from Amazon has been split in to three seperate deliveries.

Royal Mail left a card to say no one was in. I took the card out of the letter box whilst postie was still pushing it through the door.

Home Delivery Network have delivered an iPod to someone, somewhere. No idea. Another one is in the "post". Someone else has a new iPod they didn't pay for.

DHL just left a £95 Lego set on the doorstep, in full view of the street.

On another note, UPS "tried" to deliver a replacement iPod from Apple last week. Then again today. When I say tried, I mean the driver stopped his van outside my house, I spotted it, opened the front door and waited for the driver. He just drove away. Checked the tracking online, apparently I was out. Phoned UPS and reported him. An hour later he finally managed to deliver the parcel.

Surely it can't be that hard?

Both UPS and Fedex do a great job for me in the US. If I'm not home, they leave the box on the front porch which is no problem where I live. Once in a great big while they need a signature for something, leave a note, and stop back the next day. I've had damaged boxes at times, but often it is because the box is poorly packed. For example, a floor pump inside a plastic bag inside a cardboard box that was at least 6 inches bigger than the pump in all directions. Pump was fine but box was a mess.

USPS is not as good. They'll leave a card, even if someone was home. So then you have to drive to the post office after 4 PM and hope that the driver has returned. And I had a nightmare getting a small mailing envelope of shock bushings from Poland. Took several weeks after clearing US customs per the tracking number provided by the seller. I waited till well after the expected delivery date, emailed the seller, and the ebay dispute resolution was in progress when it finally arrived. Packet was in good shape, address not as mess or anything; no idea why it took so long...

Only experience with DHL was with my Ay Up lights and they did great, too. No one answered the door quick enough, and the guy was back in his truck calling my cell phone! 😯

I hate couriers quite a lot especially TNT after they damaged a bike I sold. The job was though my work account so we called in the rep and gave him hell, they offered me £125, which I told them was an insult so they upped the offer to £195, which was what they were supposed to compensate me under RHA rules (£15 kg x 13 kilos) I've had the paintwork repaired and replaced the hanger and now I'm looking for some forks before I can resell the bike.

Despite my hatred for couriers, have you ever considered how it must be to do deliveries? All couriers are trying to be competitive so you probably aren't paid very much, you are given too much to deliver and too little time. You try to sort out a reasonable route but half the consignees are out because they are at work so you just get mnore and more frustrated and stressed. I can't think of a worse job and I'm amazed that more courier vans aren't involved in accidents. As high street shops failand internet buying goes on growing it's only going to get worse. This, by the way, is what our Post Office should have been doing if they hadn't allowed the crappy unions to ruin a service that was once the envy of the world.

My favourite personal city link tale of woe is the time I stayed in to get a parcel, but no delivery came....
Phoned the depot to be told the driver had tried delivering, but he didn't have my house number so couldn't completed the delivery.
I felt rude trying to explain that, if you wish to run a successful [b]delivery company[/b], it may be prudent to [b]CHECK YOU KNOW THE ADDRESS YOU ARE TRYING TO DELIVER TO[/b]....!
What were they hoping for? Me to be sat pining away on the doorstep, only to chase the van down the road with my tongue lapping away at the door...!?!

Bonkers!

DrP

Sh1t happens.

AFAICS you're so preoccupied with flaming the Courier you've neglected to tell us whether there was anything actually missing or damaged!

Companies like UPS pay a good wage to their staff and this is where the problem is with a lot of the other courier firms. I have been a courier myself and know the sort of folks that £7 an hour attracts. People don't care about the job when it is paying peanuts. I think UPS have got it right. Their drivers get a decent wage and as a result take a little bit of pride in what they do and don't want to get the chop. Not all the time but generally the UPS drivers I come into contact with at work are pretty good and organised. The TNT and city link lads turn up with a van full of parcels that they then have to start wading through to find our stuff, boxes get thrown everywhere.

I think the main difference is that companies like UPS (not sure) or DHL (sure) put their name to and control the whole delivery process. Others will sub-contract out, and we, as customers, know that cheapest is best- until there is a problem that is.

Got some of them new Amazon lockers at a local shop - brilliant I thought, no more hassle with a courier not delivering.
Wrong, try and get Amazon to deliver something to them - apparently my Paclite jacket was "too big" to go in them. Never mind, the very nice courier rang me and managed to squeeze it through my letter box (not a euphemism).