iTunes problem / qu...
 

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[Closed] iTunes problem / query

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At the end of last year I used iTunes for the first time and about 4 weeks ago I noticed a number of purchases through iTunes on my credit card.

None of these are mine as I have not used it this year. I have been looking through the apple site and trying to find out a contact email, telephone number etc to query this...

Anyone had success in sorting something like this out ?

Or had similar problems with unautorised transactions ?


 
Posted : 17/03/2009 2:30 pm
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was your itunes password the same as your "old" stw one?

If it was me I would be disputing the charges with my credit card company


 
Posted : 17/03/2009 2:57 pm
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But would you not have got a confirmation of purchase e-mail from the apple store? Been a while since I bought off the apple site so don't know if you get these.


 
Posted : 17/03/2009 3:09 pm
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I'm not sure if the passwords were the same, could have been same/similar....why ? (something to do with a possible site being hacked?)

I am currently disputing it with Barclays, there were a long list of other transaction going through on my card at the time, along with the itunes...

Basically they went shopping and spent a sh1t load of money, Barclays were alerted by the fact that they tried to spend over 100 quid at lovefilm.com whilst also spending elsewhere, 2 separate locations....

Barclays say there is an ongoing issue with Apple/itunes and fraud....


 
Posted : 17/03/2009 3:11 pm
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Thats what I dont understand,I purchased a few tunes last year and got a receipt/invoice....obviously they must have got access to the account and changed the email address perhaps ??


 
Posted : 17/03/2009 3:13 pm

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