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So last week I had an order delivered from Planet-X - a set of torx wrenches and 2 small bottles of sealant.
Well I say delivered - I had an empty packet through the letter box with a nice neat slice in it......
Contacted Planet-X who were great and resent the order.
Had that delivered today - only it was 2 bottles of sealant in a neatly sliced package again - so no torx wrenches.
Spoken to Planet-X again (deja vu lol) who will again take it up with RM and hopefully send me yet another set of torx wrenches (3rd time lucky??).
Anyone else having issues like this?
Was the Planet X name visible on the outside of the package? I returned a jacket to Rohan in the middle of the week and told the boss that it'd have to be recorded because the address would be a dead giveaway as to the contents, assuming the same in reverse for you.
How are the torx wrenches packed? it's not impossible that they are in some sort of plastic that has cut through the packaging.
Never had issues like that, and especially surprised to see RM mentioned. Hermès however, they could steal the contents all they like and I’d never know, never deliver anything!
Great customer support from PX though!
Had the same thing with an ebay delivery via royal mail last week, package had been carefully opened on one corner and contents gone (only a pair of rim tapes ffs) supplier is sending out some more for me.
Are delivery companies having to use a lot of new/unvetted delivery-persons due to increased volume of deliveries?
There's quite a few deliveries coming and going on our road in unmarked private looking vehicles
I had the same thing 3-4 months ago , a number of packages opened and various amounts of contents removed ( normally the more expensive items) , even had my bank statement opened - that really worried me , Royal mail did not want to know at first but eventually put a watch on our mail for a month and that sorted the problem - a very neat slice on each occasion - give Royal Mail a call and be insistent
2 days entry phone went, parcel guy, said its not for you,but he rang our buzzer anyway, said ill leave it here for neighbour,strangely the neighbour shared the same door number as the real owner of the delivery but a totally different address further up the road.
Then a month ago near Chester estate car driving towards us,and a pile of parcels on roof not tied on, flashed him and he just gave an abusive sign, but the car was full to bursting with parcels front seat and in the back.
scotroutes
How are the torx wrenches packed? it’s not impossible that they are in some sort of plastic that has cut through the packaging.
Not inconceivable - but the cuts are very clean which makes me think knife.
In other news, I've just had 3 sets of torx wrenches delivered that I didn't order...
Oh and here's some nice hex ones that I did:
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I've got those Wera allen keys, they're lovely.
I also ordered them though. And don't have any Torx wrenches that I didn't.