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Evening all!
My W10 PC has lost some drivers, so various bits aren't working. When I go to update drivers, I get the message that it couldn't install as "the plug and play service is not available on the remote device". Bearing in mind that one of these bits is the installed webcam - so "remote device" in this case is... not very remote.
Basically v like the problem here: https://learn.microsoft.com/en-us/answers/questions/600931/usb-video-device-the-plug-and-play-service-is-not.html
Anyone any clue how to resolve this? Basically something in Windows is telling Windows it can't install a driver, it seems...
"Uninstall" the devices not working then restart?
Wait for proper techies to turn up though.😁
sfc /scannow from an elevated (admin) command prompt would be my starting point.
Drivers don't just get lost, there's something else going on here.
Have you tried turning it off, and turing it back on again?
Like properly.
When I go to update drivers
Where do you go to update drivers? a windows update will generly take care of that. It's pretty seemless in win 10.
might you need chipset/motherboard/whateverit'sreallycalled drivers ? (seem to remember this "found" the wifi in a laptop for me once)
Can you roll it back to an earlier system restore point? You could also try downloading the latest version of Windows and doing an upgrade installation. That may detect the hardware and install drivers.
Maybe put windows 11 on it. You'll probably have to at some point so now seems a good time. Its a pretty simple process.
Maybe put windows 11 on it. You’ll probably have to at some point so now seems a good time. Its a pretty simple process.
You can only do this if meets the hardware requirements for W11. On top of that, there isn't any functional benefit to W11, but it lacks W10's backwards compatibility. If you are using any oldish software, it may not work under W11. The latest release of W11 might be better, but the first release felt pretty half-baked. Fairly typical MS - the second or third service pack is a decent OS, the early ones are flaky.
It's all a bit 'odd numbered Star Trek movies' isn't it.
Windows 11 is the first OS I've rolled back from since... gosh, Windows ME maybe? I'm very much an advocate of exploring new releases and getting them to work for you, and I reject the Chicken Licken attitude to change. But for me personally with W11, I found enough negative change to irritate me and not enough positive change to offset that.
I can see where they're going with it and frankly it's long overdue, but it's going to create a schism. I reckon there's going to be a demand for support for W10 for considerably longer than MS has anticipated, there's a lot of legacy hardware out there. I have two laptops in daily use, one is 11 years old (stock) and the other 14 (aggressively upgraded), and they both throw W10 around quite happily.
You can only do this if meets the hardware requirements for W11
If you mean the official requirements according to Microsoft then that is easy to bypass.
If you mean the official requirements according to Microsoft then that is easy to bypass.
Why not just keep it simple and stick with Win10?
If you mean the official requirements according to Microsoft then that is easy to bypass.
Just because you can, doesn't mean you should.
This is Vista UAC all over again. The initial implementation of UAC was horrible and the Internet was awash with advice on how to disable it. But there is a right way and a wrong way to go about improving the UX and brainlessly just turning it off fundamentally ****s up the underlying OS.
There are registry hacks to fudge W11 because of course there are. I tried one, W11 forces the taskbar to the bottom of the screen and I've had mine at the top since the days of the Atari ST. The registry hack lets you move it and it works... except, the W11 taskbar pops up preview windows above it and if the bar is at the top of the screen then there ain't no 'above' so it's rendered useless. Now extend that half-arsed hackery logic to something vaguely important like TPM.
If Microsoft is telling me I shouldn't be installing it on this hardware, I'm going to assume that they know why better than I do.
Aha, thanks for all the responses! The issue was that a USB device wasn't playing nice with the drivers; from there I fiddled with enough things that I uninstalled the driver for the onboard webcam (among other things) and it couldn't reinstall them.
It boiled down to a service that's required for driver installation (but seemingly not W10 updates or the like) I'd disabled. So, finally found a reference online to that as a possible cause, went and turned them all back to automatic and shazam!