IT help needed: Mes...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] IT help needed: Message says inbox full but there's hardly anything in it?

8 Posts
7 Users
0 Reactions
98 Views
Posts: 2814
Full Member
Topic starter
 

This means I can't recieve emails. I cleared out all the folders and the deleted items folder but still the problem persists.

Outlook 2002, using Virgin.

Any ideas?


 
Posted : 12/01/2009 5:41 pm
Posts: 31206
Full Member
 

One big email? Possibly containing pictures or a movie?
Can you view the sizes of individual emails?

My father-in-law is always trying to send me all 100 pics he took on holiday as attachments to a single email.


 
Posted : 12/01/2009 5:44 pm
Posts: 5
Free Member
 

Have you checked your sent items too?


 
Posted : 12/01/2009 5:44 pm
Posts: 0
Free Member
 

One big email?
Your calendars?
Your 'Sent' box?
Still in 'Deleted Items'?

Usually one of the above for me..


 
Posted : 12/01/2009 5:45 pm
Posts: 0
Free Member
 

In outlook, on the mail bar on the LH side of the screen.

Right click on the top folder 'Mailbox - your name'

select "properties for 'Mailbox - your name'

select the 'folder size' button.

In there, you should be able to see which folder is the big one.


 
Posted : 12/01/2009 5:49 pm
Posts: 0
Free Member
 

Are the posts being deleted on the Virgin Media server? Try logging into you email using the Webmail service and look at the folders on the server. Chances are, you're moving stuff out of the Inbox on your PC but not deleting any - in which case they stay on the server.


 
Posted : 12/01/2009 5:49 pm
Posts: 0
Free Member
 

Oh - and remember that your allowance is shared across all the mailboxes on your account - including all aliases.


 
Posted : 12/01/2009 5:50 pm
Posts: 13369
Full Member
 

Normally Sent Mail as no-one thinks to clear that one down


 
Posted : 12/01/2009 6:47 pm
Posts: 2814
Full Member
Topic starter
 

all folders were cleared. I checked the webmail login and there was nothing in it!

I think my dad is maybe sending MASSIVE photos of his new motorcycle...

Cheers, I'll go double check all the suggestions above.


 
Posted : 12/01/2009 7:02 pm

6 DAYS LEFT
We are currently at 95% of our target!