IT buffs! Solve my ...
 

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[Closed] IT buffs! Solve my streaming issues

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Posts: 1748
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Topic starter
 

Hey,

Im having some weird problems with streaming webinar video, or audio.

I first noticed it when gaming and streaming audio on discord, where I'd get robotic audio both when speaking, or when others were.

When trying to connect to Google Hangouts I get video that looks like it's bleeding off screen.

It's a pretty decent spec'ed gaming PC, so really shouldn't have any issues streaming video or audio.

Windows 10 up to date, all drivers latest versions.

Streaming video or audio is fine on every other device and laptop on my network, it's just the PC.

Any ideas? I'm pretty stumped!

Cheers!

Ricks


 
Posted : 15/05/2020 10:55 pm
Posts: 7954
Full Member
 

Discord has been a pile of poo recently. Our zwift team only got better quality at peak times by moving to higher latency servers.


 
Posted : 15/05/2020 11:00 pm
Posts: 1748
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Topic starter
 

It was fine for me once, and then every other time it goes robotic - as soon as I load Steam. Everyone else on our server has decent audio, I have to resort to using the app on my phone - so my web connection is fine, but for some reason the PC isn't.


 
Posted : 15/05/2020 11:16 pm
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Wifi or Cat 5?


 
Posted : 15/05/2020 11:51 pm
Posts: 77347
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Is the PC camera considerably higher definition than everything else? Shoving video the "wrong way" up ADSL is about the most taxing thing you can do to a typical Internet connection.


 
Posted : 16/05/2020 1:10 am
Posts: 894
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I'd be less worried about the quality of the PC and more worried about your Internet connection and who your ISP is. As said earlier, sending HD video up an ADSL line with only 1-2Mb upstream is going to cause you headaches. Likewise if your ISP is on eof the cheap and chearful consumer ones that have stupidly high contention ratio's on their gateway's then you are going to have problems considering that everyone and his dog is on the Internet all day long at the moment and they are almost all trying to do the same thing you are.!

I'd run a speedtest and check the Openreach wholesale line checker to see what you should be getting and compare it to what you are actually getting.. I wouldn't be at all surprised if that's your problem.

https://www.speedtest.net/

https://www.broadbandchecker.btwholesale.com/#/ADSL

If it's just the PC that's having trouble, is it WiFi or wired.? Do you have a seperate WiFi access point or part of the router.? What version of WiFi does the PC support and do the 'other devices' support newer, faster standards.? Is the PC still having issues if you disconnect everything else from the WiFi.? ISP provided routers start to have problems with dealing with more than about 12 devices at a time.

If the PC is using WiFi, what's the signal strength like.? Try a speedtest with one of the other devices that's ok in the same place the PC sits to see if you are having interference issues.

That should keep you busy for a while.!! 😀


 
Posted : 16/05/2020 1:57 am

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