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I know that the easiest way to avoid the scam of people paying by Paypal and then claiming that the item hasn't been received is to use cash on collection, but is there any way to prove to Paypal that an item has been collected (receipt etc)? Thanks
signed receipt, photo of person collecting item etc etc.
They can still claim it's a random person if they send a mate though...
The rule I use is cash on collection only. If the buyer pays by paypal then I refund them and they pay cash when they pick up. If they don't like it then I'm not bothered.
I know that doesn't help you, but it will in future.
I know that doesn't help you, but it will in future.
No, that does help as I've not sold the bike yet! Thanks
(I may be being daft here but) why would anyone want to pay by PayPal, but then collect? (Other than for nefarious reasons, that is)
To use a credit card if they don't have the actual cash, possibly.
People may have cash in their paypal account.
Slush fund innit
I've had a buyer turn up, & I expected him to bring cash, he was shocked that anyone would bring cash, and sent me a bank transfer from his phone.. I was a little miffed that he's want to do it that way, but the money was in my bank so couldn't complain..
wwaswas - Member
signed receipt, photo of person collecting item etc etc.
They can still claim it's a random person if they send a mate though...
Ask for some photo identification and take a copy/photo of that too
[i]Ask for some photo identification and take a copy/photo of that too [/i]
Still doesn't prove that you've handed over the item. If the buyer really really insisted on paypal then it would need to be paypal gift and not linked to the ebay transaction.
Well once I had a buyer claim he didn't order something, and so he opened a case, problem was I already sent the item. I sent it signed for however, and he signed for it, and I could view the signature online. I sent paypal a link, that he accepted it, and case was closed in my favour. This was only for £90 though, he may be able to claim someone else signed for it like others said so wouldn't take the risk with anything of high value.
To use a credit card if they don't have the actual cash, possibly.
That is the buyers problem though. Most credit cards allow cash withdrawals (at punitive rate) if the buyer hasn't got ready cash.
Don't risk it, just insist on cash if collected.
I had someone turn up to buy a bike and they thought a cheque for £500 would be perfectly OK. I sent them on their way.
I'm thinking aloud here
Lets imagine I've sold something on ebay and turned up at my house having won an auction for an item I'm selling. I have had payment via PAYPAL.
I let the purchaser inspect the goods and then ask them to log into their e-bay account.
I verify this is the account that won the auction
I then ask the buyer to leave feeback via ebay specifically stating that they collected the goods
Does that provide protection?
What is ebays advice? I can't find anything on the site
No. With big capital n and o's.
The only way PayPal will consider an item received is if it is sent on a signed for service via one of their list of approved couriers. Any other way and they'll tell you to do one.
Doesn't matter what evidence you have of collection PayPal won't touch it and you'd have to go down the criminal route yourself to get any reimbursement. Just not worth it.
i bought a VERY expensive bike from ebay paid paypal and picked it up from a third party of the vendors choice
i didnt have the cash until the end of the month so funded paypal with my credit card.. everybody was happy.
(I may be being daft here but) why would anyone want to pay by PayPal, but then collect? (Other than for nefarious reasons, that is)
Because cash is such an antiquated way of doing business. Millions of folk must only have enough cash in their pocket to pay for a handful of pints down the pub at the most. I withdrew £50 back in July and I think half of it is still in my wallet.
Buying an expensive object in cash is a ball ache - £200 or £250 limit on most machines and I am always in work when the banks are open to get more than that over the counter. I'd also be a bit wary of rocking up at a random address with a tempting amount of cash in my pocket at a prearranged time.
It's a shame paypal haven't got a system sorted to deal with this - you get a one time pin number on your receipt after paying that you have to key in on the sellers phone/laptop when you collect the object to say you are happy before the seller hands it over or something similar. After all, it's in their interest that people choose to use Paypal as that is how they make their money.
I suppose you could insist on Paypal gift, and they only put it through on their phone while they are stood there so they have a bit of security too.