iPhone - email help...
 

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[Closed] iPhone - email help please

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Posts: 4
Free Member
Topic starter
 

I can receive email but I can't send it. I get the message

'Cannot send mail. The connection to the outgoing 'smtp.******.co.uk' failed. Additional outgoing mail servers can be configured in settings>mail, contact, calendars'

The settings are the same as mail on my macbook, as is the password.

Any ideas?

Thanks,
Dan


 
Posted : 06/07/2011 11:14 am
 Drac
Posts: 50352
 

Are you trying to send from outside your ISP provider?


 
Posted : 06/07/2011 11:19 am
Posts: 14595
Free Member
 

Indeedy, are you trying to use a broadband based provider email? Rather than a online type email (hotmail/gmail/et all)

EDIT: Try searching google for [i]'your provider' and iphone[/i] or their website, they 'may' have different setting for mobile use?


 
Posted : 06/07/2011 11:22 am
Posts: 4
Free Member
Topic starter
 

Yes. Although saying that I'm not having much luck when connected to my home wifi


 
Posted : 06/07/2011 11:22 am
 Drac
Posts: 50352
 

Most ISP providers won't allow you to use their smtp if your not connect to their network.


 
Posted : 06/07/2011 11:36 am
Posts: 0
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As above.

Off the top of my head, set your SMTP server to smtp.o2.co.uk when using 3G, and disconnect from WiFi to send email. If you are at home, the same SMTP settings as your MacBook should work.


 
Posted : 06/07/2011 11:40 am
Posts: 8652
Full Member
 

Check with your ISP, I bet they have a special page for iPhone users as iPhone users are special 🙂

You shouldn't have a problem when connected over wifi to your home network but using your isp's smtp server to send mail from other hotspots or over the mobile network may be a problem. Check for iPhone settings specific to your ISP.


 
Posted : 06/07/2011 11:41 am
Posts: 8652
Full Member
 

Oh yes, as mentioned above your mobile network provider may have an smtp server you can use to send mail but that may not work over wifi, I can't remember.


 
Posted : 06/07/2011 11:43 am
Posts: 0
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[url= http://www.o2.co.uk/iphone/emailsetup ]O2 iPhone email setup[/url]


 
Posted : 06/07/2011 11:57 am

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