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My credit card company issued me with a charge back for an item I was miss sold by an ebay seller. I now have goods that the seller needs to collect / arrange collection of. Trouble is, they are purposely doing nothing about it and keep telling me they will collect them when an engineer is passing through the area.
I know they are messing me around and are waiting for me to send them back at my expense. I feel like just sticking the goods outside in the rain, but if I do that they will challenge the charge back in the future and cause me a headache.
Put goods in garage/loft/shed and forget about it.
They'll have to contact you to arrange collection, but they'll have to do that at a time that suits you - don't stress it, they probably don't care that much.
Why is this bothering you? You've got your money back, stick the item in the shed and tell the company that they can pick it up whenever they want.
You don't have to stay in for them, you simply have to take reasonable care of the item. If you're not in, that's their problem.
What Flappers said
Just say that you are going to start billing them for storage if it's not been collected in the next couple of weeks. Be polite but firm.
Think youself lucky. We are being taken to court by an online retailer that sent us goods (a Samsonite suitcase) that we didn't order, in fact we've had no previous dealings with this company. We phoned them to tell them and they said they'd look into it. Nothing for six months until a court order arrived in the post last week. Is this the new way online retailers are now operating?
I agree with the above, but I don't trust the seller. The credit card company have just told me that as the refund has been given the goods are now owned by the merchant and he has 45 days to challenge the refund. I am not bothered about the challenge as he cannot contest that, but I am annoyed that I am having to store goods that I don't want / don't own and am doing so because the seller is making no effort to get them collected.
I feel that charging for storage should be a possible option, but unsure about the legalities of that.
I'm "storing" a couple of mis-delivered hard drives. In my computer. (It's been 3 years, they don't want them back...........)
Isn't there a time limit that if you've made reasonable efforts to return, like making it available for a courier, you can just keep it?
What's the item you're getting to look after for a while ?
It's obviously a 14" Black Invader and a Gimp mask... 😀
It's obviously a 14" Black Invader and a Gimp mask
Clearly miss sold. surely he would have wanted the 16" 🙂
Roter Stern - MemberThink youself lucky. We are being taken to court by an online retailer that sent us goods (a Samsonite suitcase) that we didn't order, in fact we've had no previous dealings with this company. We phoned them to tell them and they said they'd look into it. Nothing for six months until a court order arrived in the post last week. Is this the new way online retailers are now operating?
Unsolicited goods act, if you didnt order it, then its up to them to sort out it's return. Unless thats changed I'd be doing the square root of FA.
How do you know these things!Clearly miss sold. surely he would have wanted the 16"
Unsolicited goods act, if you didnt order it, then its up to them to sort out it's return.
If you didn't order it, it's yours IIRC; you don't have to return it at all.
flanagaj - MemberHow do you know these things!
Because he can't get his wifes boyfriend and himself on either end of the 14".
7" just isn't quite enough....