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I listed an item last week taking advantage of the £1 max selling fees and the auction ended on Sunday. So far I have heard nothing from the winning bidder and I have not received payment. I messaged them asking if they still wanted the item and if not would they put in a cancel request so I can relist it but again, so far, nothing. I suspect they won't pay and no longer want it.
The problem is that it is an item that has attracted a Christmas premium and if I have to relist in 4 days time I will miss the Christmas buyers and also it is £500+
My questions are:
What happens after the 4 days that they have to complete the payment are up? Will the buyer get demands for payment from eBay?
Will eBay let me relist it using the £1 max selling fees as the window has closed?
What happens if I just cancel the sale myself and try to sell it elsewhere will I get blacklisted by eBay?
You can just cancel the sale and just put down the item is no longer available. Doing it once will not incur the wrath of ebay. Better to wait the required number of days to note the buyer as a non-payer and cancel it that way.
Ebay will already be sending reminders to the buyer that an item is awaiting payment and sadly no, you will not be able to list again for £1 unless another offer comes along.
eBay is such a nightmare to sell on these days. Mind you Gumtree, Jeez, that's in a different league. Same item listed on Gumtree for a week and the only people who contacted me were scammers. "OK I buy but I will send payment by Secure Bank. Give me your email and phone number. Get me on WhatsApp now I waiting for you. You receive secure payment in holding bank 100% safe then ship." and other such nonsense in poor English...🙄 Never again!
If you relist, just put it as a buy it now.
I don't have time for all that bidding malarky now, if I want something I want it now, once the moment had passed I might change my mind! If it's a good advert it should fetch a good price
The other advantage of buy it now is that you can set the listing to insist on immediate payment.
Mind you Gumtree, Jeez, that’s in a different league.
I see you Gumtree and raise you FaceAche marketplace.
Remember to report non payment too as some of us have our accounts set to block people who have been reported.
Buyers should have 24hrs to pay not 4 days! you are right though, buy it now, is going to be better now. I had hoped to get a bit more for it in a bidding war but as it happened it was about the same. I saw other items going for £100 more than I got which is what tempted me. Fake bidders I suppose, pushing the price up on the other similar items.
Remember to report non payment too as some of us have our accounts set to block people who have been reported.
Deffo.
Ebay won't exactly chase the buyer for the payment, more a 'meh, heres a reminder' email.
On the more positive note, I've found in past years that post Christmas is actually a good time to sell stuff as the kiddies are flush with their christmas cash burning a hole in their pockets.
If you want to sell before Crimbo I'd say just relist now. The worst that could happen is the previous buyer coughs up the money and you cancel the current auction.
If you want to sell before Crimbo I’d say just relist now. The worst that could happen is the previous buyer coughs up the money and you cancel the current auction.
Good idea in theory but the problem is now I’ll lose £60+ in fees which kills all my profit. Probably better to wait for another £1 offer and hope for the best.
Good idea in theory but the problem is now I’ll lose £60+ in fees which kills all my profit. Probably better to wait for another £1 offer and hope for the best.
Just to say I had exactly this situation (less the seasonality) on an item worth £1,500, and when I contacted eBay they somehow applied the same £1 FVF offer to the subsequent ( non-offer) sale.
In fact whatever they did meant I didn’t pay a penny so was actually better off than if it had sold the first time round. I did query it with them repeatedly but they confirmed that was the case.
So I’d contact them and explain in the first instance - they’re actually pretty good when you get chatting with an actual person.
As above, I've had eBay waive the fees when relisting a £1 sale. They can be quite flexible if you ask, especially if you are regular user.
You have fallen for listing an item as auction rather than Buy It Now. I gave up using auction about 10 years ago as 50% of things sold didn't get paid for and one item was relisted 3 times with non-payer each time.
Sell as Buy It Now, tick the immediate payment required and all these problems go away.
contact ebay through the help button and ask them to reinstate the £1 fee on the listing, i had a buy now for a collection last week , but the guy was 250 miles away and he requested a refund.
ebay made a note on my account, if it sells they credit the difference in fees, problem is your listing was auction as opposed buy now. but you can always ask, they tend to be pretty decent
+1 for kerley's comments, use buy it now, inflate the price and if you allow offers, stick a minimum on to stop time wasters.
I rarely use ebay to sell on anymore simply because of stuff like this and the complete lack of support for sellers where non-payments etc happen.
Despite reservations, I've shifted loads of stuff through facebook marketplace this year, mostly furniture we've not needed following a house move etc and its been spot on. Get the usual "is the item still available?" questions to which you never get a response when you tell them it is but they're less annoying that waiting a week to sell an item via an auction for it to then attract a non-paying winner.
send a "second chance offer" and sell to the next bidder
All very helpful, thanks guys (and gals 🤷♂️). Will contact eBay. Still no payment as I type this…
use buy it now, inflate the price and if you allow offers, stick a minimum on to stop time wasters.
I do mine like a Dutch auction. List with a very optimistic price (and a silly overseas shipping price) if it doesn't sell reduce it a bit next time theres a £1 offer and keep repeating this until it does sell. The 'relist for £x less' button makes this less faff than it sounds
If it's sold at auction you can offer the next bidder the item at their last bid price once you've concluded the process for ditching the bad buyer. I've done that before. I don't know how it affects the £1 selling fees.