htc cracked screen ...
 

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[Closed] htc cracked screen - covered by warranty?

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wifes dropped her htc one s and cracked the screen. its 6 months old, ordered through 3 website, and no insurance taken out.

we've has quotes from ickle telecomms shops for £150ish, and CPW have quoted £170 so its gonna be in that region.

before we go ahead, i just wondered whether the usual '1 years warranty' covers things like this, or whether thats just for manufacturing mistakes/faulty software etc.
the fact that insurance was offered and not taken suggests this isnt the case, but it wouldnt be the first time companies tried to sell un-needed insurance 😀

could also look at my home insurance too, think its M+S, but first port of call is always the hive of knowledge on stw 😀

cheers


 
Posted : 09/02/2013 1:45 pm
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From my experience the two year warranty on Mobiles covers nothing what so ever, the manufacturers claim everything is wear and turn.
In your case a broken screen is accidental damage and wouldn't be covered by any warranty, best get a replacement screen I thought they are around £50 but could be wrong.


 
Posted : 09/02/2013 1:51 pm
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ta. apparently with a one s you need a 'digitiser' too as thats glued to the screen or somethings *shrugs shoulders*


 
Posted : 09/02/2013 1:52 pm
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Ebay: £139 fitted, or £125 parts only.


 
Posted : 09/02/2013 2:09 pm
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got a link to that mr wrestler? 🙂


 
Posted : 09/02/2013 2:20 pm
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Warrenty is for defects and faults. Not carelessness


 
Posted : 09/02/2013 2:57 pm
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To be fair, if you'd paid for phone insurance you'd have probably paid more than the £135. That's been quoted above.

Sounds like a good deal to me


 
Posted : 09/02/2013 3:52 pm
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sadexpunk - Member
wifes dropped her htc one s and cracked the screen. its 6 months old, ordered through 3 website, and no insurance taken out.

Honestly! Would you take your car to the dealer after you' d crashed it and ask if they'd fix it under warranty.?


 
Posted : 09/02/2013 5:45 pm
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You are unlucky, because on that particular phone the digitizer and the led are bonded very tightly together, so yu need a whole new screen. On most phones it is a ten pound fix if you haven't broken the led disply itself.


 
Posted : 09/02/2013 8:19 pm
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Try your household insurance, many cover damages away from home too.


 
Posted : 09/02/2013 8:22 pm

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