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Hi
I have as per title. It went into an update and ‘restating’ on screen for ages so closes the lid and thought I’d get back to it later.
Now when pressing start button flashes at the power input 9 times but doesn’t boot up. If holding start down it again dashes 9 times but momentary led on caps lock button.
If I do a hard reset by taking the battery out am I going to lose everything?
No I haven’t backed it up. Relatively new laptop. Another thing noticed is excel kept crashing last few days.
Any help much appreciated.
Taking the battery out won’t lose anything.
Check the HP site as there’s usually some form of POST diagnostic which might detail the error you have in relation to the blinking lights.
My guess would be that you have a failed memory DIMM.
Googling this it says if I remove battery, hold start button down and reinstall battery it will do a hard reset but alludes to the fact it will clear the memory?
BTW what a complete ball ache to remove battery. Seems a lot of damage could be done to other components whilst getting to it!
Step away from the Internet.
These flashing lights, is it a combination of long and short flashes? What specifically is it doing? What colour? Any beeps?
Actually,
Post a link to what you've googled there and I'll turn it into English if you like. I do not think it means what you think it means.
I had an HP laptop that wouldn't power up. I took out the battery, waited 1 minute, then reconnected it, reassembled, the pressed the button. It worked perfectly.
When power cable plugged in and turn on its 8 evenly spaced white flashes then another very quick. When on battery only same but yellow flashes.
Hold power button down for 10/15 seconds same but led on caps lock comes on for a couple of seconds.
I got to the battery but as it’s so deep in the laptop and have to remove so much I’ve now knackered the lead that runs from the on/ off button so all is buggered anyway.
I called someone and he was extremely arrogant and basically told me HP was crap and nobody in the industry would use one, there is an apparent class suit going on as the screen chip keeps failing. Basically told me it was knackered.
I’ll get a new one after Xmas.
Thanks for getting back to me.
It used to be easier as batteries were in easy to get to housings on bottom of device. Mine I had to take apart.
My eyesight not so good close up objects so can’t see to reconnect a ribbon cable and I think I’ve knackered the board.
New one methinks in the new year
Hi
Say I have max £700.
14” or smaller screen. Need it for work.
Excel/ word.
CCTV engineer need various cctv/ alarm/ access control programs.
Needs Ethernet port.
What would you buy?