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Help!
I'm taking a product manufacturer to small claims as their product is defective and damaged my property as a result . They have now added a 'clause' to try and protect themselves to their webpage for this product, it's just been added in the past few days and it's obviously in relation to my pending claim.
How can I use google to view the web page as it was as month or so back to prove they have just added this clause. The guy is trying every trick to get out of it
We use that Wayback site at work to check stuff.
thanks, it's captured the heading pages but not the next level down into product descriptions which is annoying. Any other tools?
thanks, it’s captured the heading pages but not the next level down into product descriptions which is annoying. Any other tools?
Check another date – it doesn't always collect all the data. Post up a link and I'll take a look for you.
https://www.djbags.co.uk/product-page/dj-speaker-bag-by-mid8-compatible-with-rcf-evox-j8-speakers
that's the page, the *shoulder strap bit at the bottom is new (because it broke for me a wrote off a very expensive speaker)
Ideally I want a version of the page pre November as that's when it all kicked off
That's a pretty dumb attempt at a disclaimer... "do not carry using the carry strap provided" is worthless.
Domain looks to be only a year old, and low traffic, that's probably why the archive's spider hasn't been up to much.
Hmmm, there only appears to be one snapshot (June 16 2024) and that isn't loading. 🙁
thanks, yes its a new company setup earlier this year. Its a very bespoke product for DJ's hence very low traffic
That’s a pretty dumb attempt at a disclaimer… “do not carry using the carry strap provided” is worthless.
This is very true – why have a shoulder strap if you shouldn't use the shoulder strap alone?
Take a screenshot of the web page, remove the disclaimer and save it as a PDF as 'evidence'. The only way for them to prove it's fake is to produce the earlier version.... which won't have the disclaimer. 😉
dirty tactic but an option. Is there anyway I can pull my own internet history/cache to see this page through Chrome?
It would be very easy to use dev tools in Chrome to remove that bit of text. And then take a screenshot.
Email the guy saying you took a screenshot of the page after purchasing for your own records.
For him to deny the disclaimer was added at later date would be a lie which I doubt he would want to do in court.
Granted, you'd be bending the truth a little also 😉
Take a screenshot of the web page, remove the disclaimer and save it as a PDF as ‘evidence’. The only way for them to prove it’s fake is to produce the earlier version…. which won’t have the disclaimer. ?
Misleading the court intentionally is likely to end badly. Far better to simply state the facts as you understand them to the court - this content was added after your complaint (lesson here - grab a copy before you complain!), the court can if they believe it is material insist that they provide disclosure of the version at the time.
The more I think about this, the more I think it's a misdirection.
You've got the bag, presumably it came with some form of instruction leaflet? You can't buy a postage stamp these days without it coming with a phone book's worth of care instructions in a hundred languages. What's it say in there?
Surely the answer to "it says on the website..." is "so what?"
... and in any case,
CRA states that goods have to be fit for purpose. A carrying handle which cannot be used as a carrying handle clearly falls foul of this, and you cannot disclaimer away statutory rights.
the court can if they believe it is material insist that they provide disclosure of the version at the time.
The web server should have edit logs showing if a file has changed. It'll be date-stamped at the OS level too.
Cougar2
Free Member
the court can if they believe it is material insist that they provide disclosure of the version at the time.
The web server should have edit logs showing if a file has changed. It’ll be date-stamped at the OS level too.
It looks like a Wix site, so the edit history for a given page can be retrieved through that (if court ordered).
Indeed, surely the straps are used to carry the damn thing. Why have a shoulder strap at all, then.
carry it like a baking tray, or perhaps you prefer the shoulder strap or padded top handles - the choice is yours!
Well, clearly the choice isn't yours, then.
No, because it only caches the URL, not the content.
Not strictly true, some content may be cached plus images, etc.
There are tools to view the cache in Chrome - and then you can open these files in Chrome to inspect.
Google ChromeCacheView
Disclaimer - proceed with caution, I cannot vouch for this software in any way.
For him to deny the disclaimer was added at later date would be a lie which I doubt he would want to do in court.
Although that bit of text may have been there all along – the OP may have only noticed it when going back to look after having their claim dismissed.
Not strictly true, some content may be cached plus images, etc.
Yes, true, I wasn't entirely clear in what I said – images may be cached, but the on-page text wouldn't be (at least not as far as I understand how it works).