So, Ive bought something from ebay- and returned it (at my own cost), but the only options in the return details are to select a carrier (Royal Mail-£5.93, Collect Plus-£6.00 or Parcelforce-£7.57), but I dont want to use these options.
How do I return and add the tracking number from my chosen carrier?
The 'help' link in ebay is helpless.
oooh, got someone from ebay on live chat. We may be looking at a result here lads.
You don't usually bother, unless you're right on the deadline and it's saying "upload tracking today" in which case, do the live chat or callback and they'll sort it no bother
I have this exact same scenario
Any update
have this exact same scenario
Any update
Sort of @GSI-MAN
Had a chat to Shiela Mae on chat and she said she'd update the details with the tracking number/carrier details I gave here. To my inexperienced eyes I cant see them on the screen, but I'll sit tight and if I dont se a refund next week I'll intervene.
The 'help(?)' page tells me to 'select another carrier of your choice' from the drop down menu, but I cant see a drop down menu, let alone an option.
Why should it be so difficult?
Maybe it is there somewhere
But I can’t see it
Maybe I will try it on the laptop tomorrow instead of my phone.
Cheers
And good luck
I even sent a message to the company via eBay telling them what I wanted to do but I had no reply
I even tried phoning them today 3 times but it said all their operators were busy
Good luck to you too mate.