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The Hope 'wheelset' I ordered from a large on-line retailer has just turned up as a pair of rear wheels. So do I just send back one of the wheels and ask for a front one in return, or do I buy a front wheel and sell one of the rears and pocket the difference? I know what I [i]should[/i] do, but what would you do? 😕
I'd send it back, not for a huge moral reason, but that you're just involving additional transactions that could result in something going pear-shaped, you out of pocket and karma winning though.
Get in touch and let them know of their mistake. Given the cost of 2 x postage and re-packaging/re-stocking you may get a nice surprise.
Thanks both, I was leaning towards being honest, but just wanted to make sure I'm not being a mug! 😀
I'll give them a call in the morning to arrange a replacement front and them collecting one of the rears.
I was nice to crc once when they sent a set of avid brakes instead of a water bottle!!!! I got absolutely nothing apart from my water bottle, not even a thank you. There's gratitude for being honest, not even one of them free samples for high5. bahhh
Why would being honest mean you're a mug?
Somewhere out there is a person with two front wheels having a little cry.
Do the right thing.
Why would being honest mean you're a mug?
It wouldn't and I know that now 😳
Somewhere out there is a person with two front wheels having a little cry.
Yep, so I'm quite lucky although I still can't use them this weekend as planned 🙁 I've emailed Wiggle and will see what they do now and hope they sort it quickly.