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[Closed] Help save relationship with my son..Iphone 6 wifi fail

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My normally laid back and happy 18 year old youngest is having an early life crisis because his new iphone 6 will not connect to the house wifi and his formidable amount of data is bein<span style="color: #444444;"><span style="font-size: 12px; line-height: 20.4px;">g spent in the blink of an i (see what i did there).</span></span>

<span style="font-size: 0.8rem; line-height: 1.3; color: #444444;"><span style="font-size: 12px; line-height: 20.4px;">Other iphones connect fine around the house, only thin i can think is that his room is an extension with a concrete floor?</span></span>

<span style="font-size: 0.8rem; line-height: 1.3; color: #444444;"><span style="font-size: 12px; line-height: 20.4px;">Any relationship savin</span></span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">g advice </span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">g</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">ratefully received</span><span style="font-size: 0.8rem; line-height: 1.3;">   </span>


 
Posted : 27/01/2018 9:07 pm
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Wow that it tricky to read


 
Posted : 27/01/2018 9:13 pm
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Haa hah, it was the phone.

There is no way it shouldn't connect to the wifi - wrong character on the password ?  Are you setting it up or is the impatient 'teen' doing it (I have two of those 'teen' creatures).


 
Posted : 27/01/2018 9:19 pm
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Does the iPhone connect to wifi when in the same room as the router?

Router firmware up to date?

Delete the WiFi network from the phone (settings > WiFi > network name > forget this network). Reboot phone and the re connect while in the room with the router.


 
Posted : 27/01/2018 9:19 pm
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Fossy, connects when downstairs but kicks him off without warnin<span style="color: #444444; font-size: 12px; line-height: 20.4px;">g when in his bedroom.</span>

Sandwhich, tryin<span style="color: #444444; font-size: 12px; line-height: 20.4px;">g</span><span style="font-size: 0.8rem; line-height: 1.3;"> your su</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">g</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">gestion. Fin</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">gers crossed</span>


 
Posted : 27/01/2018 9:32 pm
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Sandwhich, didn't work


 
Posted : 27/01/2018 9:34 pm
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Mi<span style="color: #444444; font-size: 12px; line-height: 20.4px;">ght help if my posts were le</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">gible :)</span>


 
Posted : 27/01/2018 9:41 pm
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You using a booster or extension access point in the house OP? This should have a different wi-fi name to the main router. So if router SSI is Langylad-wifi, then the extension/booster should be langylad-ext-wifi.

A left-field cause may be a poor connection to the antenna in the phone after a battery replacement.

If it's not connecting when in the same room as the router then it's most likely a phone problem. (Unless you have MAC address filtering enabled on the router with block all unauthorised set).


 
Posted : 27/01/2018 9:46 pm
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No to booster or extension Sandwich, connects slightly better downstairs but none existent in bedroom. Phone is a referb with 12 months guarantee, think I need to take it back?


 
Posted : 27/01/2018 9:55 pm
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Yes, I had an iPad that would only connect if close to any router, whereas Iphone in the same room was fine. I swapped it - new Ipad fine. Send it back.


 
Posted : 27/01/2018 10:29 pm
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So it is actually connecting and it's just the performance which is bad? Most likely a hardware fault then I'm afraid.

Would be interested how you get on with warranty on a refurb - my refurb phone is a Sony, not an Apple, but also supposedly has a warranty and the battery performance has become woeful, I'm wondering what response I'll get on that if I take it back.


 
Posted : 27/01/2018 10:41 pm
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Just don't suggest spending more time downstairs, he will really lose it!

Yeah, take it back. Fib and say you've tried it at a relatives house and same problem or you might get fobbed off.


 
Posted : 27/01/2018 10:58 pm
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Aracer, apparently the warranty is 12 months, same as a new iPhone. Funnily enough we sent the original referb back because the battery was crap, got an instant replacement as was within 2 weeks.

I bloody hate Apple but rest of family insist on them


 
Posted : 27/01/2018 11:09 pm
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Good idea poop, will do


 
Posted : 27/01/2018 11:11 pm
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Did the same person configure the phone as coded this new forum?


 
Posted : 28/01/2018 7:37 am
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Try changing the channel on the router and see if that has any effect.


 
Posted : 28/01/2018 8:18 am
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If it's cack in the same room, the phone is the culprit. Hope the relationship is soon repaired.


 
Posted : 28/01/2018 9:08 am
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“Did the same person configure the phone as coded this new forum?”

What do you mean? Anyone who suggests all that markup is anything other than the peak of design gets told to stop whining smartish


 
Posted : 28/01/2018 9:12 am
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Will give it a go Davesport, thanks for the suggestions Sandwich, appreciated


 
Posted : 28/01/2018 10:03 am
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Just a sec, so the phone connects fine downstairs but then loses signal in his bedroom?

If so, signal is too week, what bars are showing in both locations?

Can you do the same test with a different type of device?


 
Posted : 28/01/2018 10:13 am
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BT homehub?

if so disable the 5ghz channel and just use 2.4


 
Posted : 28/01/2018 10:20 am
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I blame Faraday


 
Posted : 28/01/2018 11:18 am
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<span style="color: #444444;"><span style="font-size: 12px; line-height: 20.4px;">good news folks, his signal has improved and we are speaking once more. Thanks for all the su</span></span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">g</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">gestions, i think it was Sandwich's earlier idea that seems to have done the trick.</span>

peterno, i tried my iphone in his room and the bars dropped down, think it may be the concrete floor as is over the <span style="color: #444444; font-size: 12px; line-height: 20.4px;">gara</span><span style="color: #444444; font-size: 12px; line-height: 20.4px;">ge</span>


 
Posted : 28/01/2018 2:25 pm
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The illegible last post (from laptop) was just a thanks to all for ideas, particularly Sandwich whose idea seems to have worked😀

makes more sense from my iPhone


 
Posted : 28/01/2018 2:28 pm

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