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My Ebay account has been hacked.
When I tried to log in it informed me that the account has been hacked and I need to reset my password.
However, I can't do it because the hacker has changed the email address to send the reset link to.
I can't find anyway to contact Ebay, when I click on the contact link it just takes me around in circles back to password reset.
ANy suggestions?
https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196#contactWay
0800 358 6552
Close it,and open a new one ?
Thanks for that.
Where did you get that number?
on the link I gave
If you can't sign into your account
If you can't sign in to your account, contact us immediately.
did you even read it 😉
on the link I gave
If you can’t sign into your account
If you can’t sign in to your account, contact us immediately.did you even read it 😉
There is no number on the p[age I see, just a phone symbol.
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Anyway, thanks a lot, they sorted it really quickly.
Very good call centre to be fair, a lot better than my banks.
I had issues with PayPal and phoned them up in full rant mode.
A girl with the smoothest ,softest, loveliest southern Irish accent answered the phone.
Rant mode was immediately put away and I just wallowed in that voice while she sorted out all my problems.
All call centres should be staffed by Celtic angels.
did you click on the call us bit?
did you click on the call us bit?
Yes. It just took me back to the log in screen.
Well I spoke with them on Saturday and they said it would be sorted in a couple of hours.
However, nothing changed.
Try to call the number a couple of times yesterday and got a recorded message to call back in business hours. Thought it was a temporary fault.
Tried again today and got the same result.
Tried twitter where they gave me a different number, that just gave me a recorded message telling me to look at the website help pages.
Waiting for further response from Twitter.
Bloody annoying.