go outdoors / black...
 

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[Closed] go outdoors / blacks ordering issues?

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Anyone successfully ordered anything on the go outdoors or blacks sites recently? They’ve both got 15% off camping gear and wanted to order a couple of sleeping mats and a couple of bags for the kids. The mats are cheaper at go outdoors but the bags are cheaper at blacks but neither site will process the orders!

On both sites and whenever I get to the last screen to confirm payment, it just kicks me back to the order page. Tried it on the iPad and it still doesn’t process the payment, just brings up a page saying your basket is empty?

Will try and ring them tomorrow if I can but difficult at work. Just wondered if anyone had the same thing happen?


 
Posted : 12/05/2020 8:56 pm
Posts: 0
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Ordered a couple of pairs of shorts on the 3rd from Go Outdoors and been getting a text each day apologising for the delay, just had an email advising delivery will be 17/19th.
Can't fault their updates but they are obviously having issues getting orders out of the door.


 
Posted : 12/05/2020 9:11 pm
Posts: 1023
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I work for one of Go Outdoors' suppliers, and have pending deliveries for their warehouse which they have yet to accept due to a lack of capacity. I imagine they are struggling to process stock which I guess creates delays with orders.


 
Posted : 12/05/2020 9:48 pm
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Had a Blacks order canceled this week, said 'out of stock'. But wasn't when I ordered.


 
Posted : 12/05/2020 11:16 pm

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