they only have to refund if you were mis-sold it.
i'm banking on in 2000 when I took out my egg card, the check box for PPI was pre-checked, and if you unchecked it, you couldn't continue with the application.
I don't actually remember this but lots of people online have better memories than me...
I got about £5000 from Barclays for my Egg Card just over a year ago. I had no record or evidence - I stated that at the time of taking the card out I was very financially stable and had savings which I could have used to pay any outstanding debts should I have lost my job etc so there was no way I would have knowingly signed up. This seemed to be enough for them to agree a decision in my favour. I got an Egg card just after they were available, so it was backdated quite a few years.
It took about 3 or 4 letters and forms in total, probably about an hours worth of effort.
Only issue is that the wife opened the letter informing me of their decision, so any ideas of a nice new bike went straight out the window!
Small success!
Sent 4 letters off. 2 came back saying no PPI. 1 still investigating.
Got home to a letter from Egg. Expected it to be another rejection but apparently I had something called "CRP" for which they'd charged a one off premium of £28. I had no idea this existed.
Refunded me £60. Original charge plus 8% interest. Don't think I'll be retiring but for the price of a stamp and 5 minutes with the generic FOS form I'm not complaining!
After reading this thread I fired off a couple of forms.
Decent lump from one so far, cheers STW for kicking my arse into gear.
Fingers crossed for the other one.
Well you all need to carry on, whilst there is still no date for closure to claim yet it won't be that long off.
I'm sure I heard on the radio yesterday that the deadline has been put back till sometime in 2019.
EDIT: [url= http://www.bbc.co.uk/news/business-39138600 ]29th August 2019[/url]
Received a cheque today for my other loan. Happy days!
Seriously if you had a loan just enquire, I wasn't totally sure I I had PPI, knew very little about accounts and dates but still came good.
5 of my 6 claims for misselling PPI have been upheld and I have a [s]large[/s] tidy sum refunded to [s]buy toys with[/s] use wisely, the 6th is ongoing and seems to be taking a while but I did receive another "we're looking into it" letter off them so hey.
Well worth the 20mins completing the forms, I did have a glass or two of whisky whilst doing it too.
Get the claims in fellas.
And on that 5th it was turned down, so I logged a complaint with the FCA and they've upheld my complaint so..
If your claims get rejected, complain to the Ombudsman.
No joy from my ppi complaints. One was from the late 90's and early 2000's. Think I'll go off to the ombudsman. Next to no records though.
No need for records, it's up to the Companies to prove you agreed to it, after all they're the ones that need to keep records.
Just a point to the above, I wasn't asked for any proof of income, savings nor ability to pay nor any proof that I agreed to wanting it. That last claim of mine said that I agreed to PPI over the phone, but the company couldn't provide any recorded supporting evidence.
Call the FCA PPI helpline 0300 1236222, it's simple.. really simple.