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trashed my bike a few weeks ago now E&L agread to pay out...but im still waiting for the ****ing check..keep telling me it wll be with me soon! any one else had to deal with these loveley people?
No I haven't thankfully but from the sounds of it they haven't got any better, A few years back they were known for being complete and utter pant and not just in the biking world, they were know in the horsing world to be a complete and utter bunch of monkeys.
I too have had dealings with this muppets. We used them for dog insurance as they were the cheapest. However when we made claims they would take that long to pay out we would get final demands from the vet. Eventually we would just end up paying ourselves then claiming back. They do have a reputation for this behaviour but i was willing to put up with it as they always paid out eventually and were cheaper than the competition.
I recommend the phone daily approach, it worked for us after my dobermann had a £1000 MRI scan.
I recommend the phone daily approach,
yea some insane ranting Cornish tranny ringing them on a daily bias mite engorge them to send me the check faster
Never met anyone with anything good to say about E&L I'm afraid.
I used them for my pet insurance but I never made a claim however I heard nothing but horror stories and moved to Petplan just in case.
Used to use them for bike insurance. A claim for a written off bike (Long story involving an Alpine Elements transfer) was agreed in principle within 24 hours. Then took nearly 3 months to actually send the payment. Buggered off to M&S after that.
Used to use them for bike insurance. A claim for a written off bike (Long story involving an Alpine Elements transfer) was agreed in principle within 24 hours. Then took nearly 3 months to actually send the payment. Buggered off to M&S after that.
crys...wtf am i going to do to then, the only thing i do is smoke and ride!
Oh? I thought you were also a "Third-year university student"?
With sticky socks....
E&L are shite. Most appalling insurance co I've ever dealt with.
some insane ranting Cornish tranny ringing them on a daily bias mite engorge them
I didn't realise you were Cornish.
Why should we care?
yossarian - MemberWith sticky socks....
Yes, that too. I forgot about the close relationship with Mrs Thumb and her daughters.
Did the "Poppy" thread degenerate whilst I was on the train? It seems to have been pulled.
Hmmmm not sure why it got pulled. I suspect someone perhaps made comments/revelations they regretted in an open forum and asked to mods to preserve their dignity so to speak.
So, tits up, then...
Quite possibly 🙂
yea the only reason im hear is because my bike broke..and im meant to be doing my dissertation stuck in front of PC ...i dont noramlly go on forums, they bore me and i end up causing shit just to pass the time...
Check google for E and L complaints and you may understand why many people wouldn't deal with them twice.
Sorry, at least they have agreed to pay and at some stage you will get your money.
Ring them daily, note who you speak to and email them daily as well. essentially make it more expensive for them to stall you than pay out.
Good luck