Ebikeshop.co.uk any experience

No experience but respect for still hitting the trails at 76. I'm a whippersnapper at 59 and I find too many excuses not to ride.  I hope I'm still getting out there at 76.

My only advice would be to buy Specialised, their aftersales backup is second to none. Also their warranty is transferable which makes their bikes sellable on the second hand market.

No experience but respect for still hitting the trails at 76. I’m a whippersnapper at 59 and I find too many excuses not to ride.  I hope I’m still getting out there at 76.

Thanks... you're very kind. I just think I'm lucky to have remained fit and active throughout my life (so far)  and while I can I'm going to keep going. I'm not limiting myself to fireroad and towpaths though. I still love the challenge of taking on trails that initially scare me a bit but then finding a way to get down them. It's got to done.... btw, that doesn't mean that the trails that scare me are hard... just hard for me.

My only advice would be to buy Specialised, their aftersales backup is second to none. Also their warranty is transferable which makes their bikes sellable on the second hand market.

Yes, good advice I understand... also have a Levo Aluminium Comp in mind... if I went that route I'd go to Berkshire Cycles.

The debate is some what between Brose and Bosch motors.

Cycling Plus had a eBike of the Year this month. Might be worth a look.

Berkshire cycles are spoken very highly of by some riding mates.

Can't speak for either shop but I've had a cube Kathmandu e-bike for 3 years. It's a hybrid not an MTB, has a Bosch Motor. I've been cycling to work and doing shopping, a bit of touring etc. It's been a general workhorse, with little maintenance required and has been flawless.

My only advice would be to buy Specialised, their aftersales backup is second to none.

Certainly a solid company with a good warranty and after sales is a must with e-bikes, considering what’s just happened with Van Moof…

Probably for another thread but

The debate is some what between Brose and Bosch motors.

This company https://www.ebikemotorcentre.com/ have a good reputation with servicing, something Shimano motors have difficulty with. I've gone with Spesh / Brose personally.

The Levo Alu Comp is on my potential list for consideration and if I was to go that route it would be through Berkshire Cycles due to their good aftersales/service reputation.

If I wanted to go the Cube route the Ebikeshop could be where I'd go but I only know what their website says about service. Their warranty section says

"Our electric bikes include a manufacturer's 5yr warranty on the frame, 2yr warranty on the motor, controller & battery (1yr on Gocycle battery). Finally a 1yr warranty on components. In the event of a problem, we try to handle all issues in-house.

E-bikeshop is a UK Bosch, Yamaha & Shimano Electric Bike Service Centre and our in house workshop is now exclusively reserved for our own eBike customers. We also have many parts and spares to hand should they be required."

I don't know how that squares with Cube who, I believe, only warranty carbon frames for 3 years.  A question to ask them I know but any insights here would be useful.

No recent experience but my father used then way back in 2009 and I took my mother there in 2014 to get one. Great service with both of them - test road there and then they packed them up and shipped them to their address in Scotland. A couple of small snags were felt with very promptly.

The world has moved on a bit since then with ebikes far more mainstream so no doubt you get good service in a load of places. But if they are local it feels like a no brainer if they sell what you want.

Reading these pages you'd think ebikes were an engineering disaster waiting to happen. And whilst I'd still be reluctant to buy a full on emtb that's going to get thoroughly abused because I think the tech is still a bit vulnerable in that environment and I don't have the spare cash to finance long term ownership of that; going by the model you are thinking of that not quite what you are after. So I'd be less worried about which motor brand and more concerned about value for money, comfort and fit, and the functionality of the other components.

Well done for providing the inspiration that keeping on keeping on is attainable. My mother and partner are similar - 77 and 80 respectively and avid riders on their Cube e-hybrids, going on biking holidays and the like.

Thanks @convert   At least a bit of customer experience even if it goes back a while 🙂   Just looked on their "About Us" and it seems they've been in business since 2008.

Good on your mum and partner.

We visited them on Friday and my wife bought a Cube Touring e-bike that we'll be picking up on Saturday. Obviously we have no experience yet of aftersales care, but for me there were no "red flags" during the visit. They have about 100 bikes on view in the showroom and my wife was able to sit on the ones she was interested in and pick the right bike in the right size. There was no sales pressure, and the whole place came across as clean, tidy and well-run.

Interestingly, the reason we went there was because my wife has a VanMoof X3 that died on us just as the company went bankrupt. I've been able to "jump-start" it with a couple of Bosch cordless drill batteries (long story...) but it feels like a ticking time-bomb and it's a bugger to work on, being full of custom components & fasteners. I'll be happy to work on the Cube as it's made from off-the-shelf bits (might even be able to upgrade it to AXS shifting...).

Maybe consider a SL e-bike, as my older friend is now definitely struggle with the weight of his full fat e-bike.

PS: There is not need to apologies for upgrading onto an e-bike ;D

Thanks a lot @dhague. That's really good to know. I watched the bit of video on their website and it looked very professional and there were a lot of bikes on display.

@z1ppy  I have thought about SLs but I would prefer bigger capacity battery 700/750 sort of thing. Also, I'm a bit used to handling heavier off road bikes as I used to do motorbike trials riding. Fortunately my current state of health is pretty good, it's just the long climbs back to the top that have become harder.... and much of that is probably mental.

Pedal Heaven in Fleet are Cube dealers (and Specialized) and have demo bikes

Pedal Heaven in Fleet are Cube dealers (and Specialized) and have demo bikes

Thanks... never realised they did Cube. I got my spesh roubaix from them. They were decent to deal with... not that I have ever had any problems with the roubaix.

We picked up my wife's Cube from E-Bikeshop at the weekend.

On the plus side, they spent some time with her going over the bike's controls and setting up saddle & handlebars/controls to be comfortable (although they were a bit too keen to set an "optimal" saddle height which was too high for her to touch the floor with her feet).

On the negative side, they hadn't charged the bike and handed it over with less than 30% charge which messed up our plans to go for a ride together to Frensham Ponds.

There was also some confusion over pedals: Cube's website states that the bike comes with Cube's ACID pedals, but the e-bikeshop website shows all the bikes with no pedals, and the showroom bikes also had no pedals. I called them ahead of time to ask and they said that they fitted some cheap plastic pedals as standard, so I bought a decent pair of pedals to take along on the day. When we got there the bike was indeed fitted with Cube ACID pedals which were perfectly decent resin pedals.

Overall I'd give them a 7/10 - not bad, but certainly room for improvement.

No recent experiences but Berkshire cycles have been a great shop whenever Ive used them in the past, great staff and service. Not been in for a few years as we moved away from the area.

Thanks for the update on your experience @dhague   Much appreciated.

@monkeyboyjc If I was to go the Levo route I'd almost certainly go to Berkshire Cycles as they seem to have a great reputation with everyone.