eBay selling woes g...
 

[Closed] eBay selling woes grrr!!

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Selling some stuff on eBay and someone offer a really lowball amount. That’s ok, but I eventually say in my rejection what I’ll accept as a minimum. So I get an offer from this guy and I mull it over as it’s at that minimum amount but I’m not sure about it, I’m sure he will try to cancel it. But I’ve not had much interest so I accept it anyway and sure enough he wants to cancel as he’s in Devon and it’s collection only in Yorkshire. Which is clearly listed in the listed a couple of times and I say it to him in my offer rejection notes.
I know he’s done it on purpose but he’s all butthurt that I’m now reporting him to eBay (an unpaid item strike is all I can get out of it realistically) and gets all passive aggressive by saying “I’ll just pay you your £xxx if it brings joy and happiness into your life”.

Grrrrr.

I know I can’t do anything about it and I know I just have to accept it it just boils my urine sometimes.

Please offer your example up of buyer ineptitude to amuse me and let me know I’m not alone!!

 
Posted : 07/03/2022 9:26 pm
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Yeah, it's annoying. I'm pretty sure you can block individual buyers nowadays so just block him and move on.

 
Posted : 07/03/2022 9:29 pm
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Yes I did that too.

 
Posted : 07/03/2022 9:40 pm
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I sold a 10yr old old car, the winning bidder told me next morning that she didn't want it; she'd bought it for her son but it turns out he doesn't have driving licence! Refused to cancel her bid, expected me to cancel it. So I had to treat as unpaid, but couldn't relist for a week, that took any possible sale into the next month, so I had to pay another month car tax & insurance. Fortunately, the eventual buyer paid more than she bid and was really happy with the car.

Selling a car now; it's not going on eBay, just FB owners group, parked with a For Sale sign and (of course) STW Classifieds.

 
Posted : 07/03/2022 10:05 pm
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Can you sell on Facebook marketplace without signing up to Facebook?

 
Posted : 07/03/2022 10:31 pm
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It's free to sign up and takes a few seconds. Any old email will do.

 
Posted : 07/03/2022 10:36 pm
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“I’ll just pay you your £xxx if it brings joy and happiness into your life”.

"Yes please."

 
Posted : 07/03/2022 10:37 pm
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To the OP

You okay hun ?
Call if you need to speak 😍

 
Posted : 08/03/2022 12:05 am
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Please offer your example up of buyer ineptitude to amuse me and let me know I’m not alone!!

My mum sold a WWII ration book that had never been used. Took loads of pics, explained what it was clearly but listed it as new. Buyer wanted a partial refund as it ‘wasn’t as described’. The front cover was a bit faded, apparently 😐. Buyer had paid a quid for it.

 
Posted : 08/03/2022 1:40 am
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Took loads of pics, explained what it was clearly but listed it as new.

Selling an 80 year old item as new is pushing it a bit. When it was new 80 years ago the cover wouldn't have been faded would it.
Saying that, it may come in useful for WW3 so they got a bargain.

 
Posted : 08/03/2022 7:40 am
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Can you sell on Facebook marketplace without signing up to Facebook?

Facebook marketplace's customer service, seller protection and dispute resolution are obviously second to none. Actually its better than that - its None 🙂

Are you imagining a better experience?

 
Posted : 08/03/2022 7:57 am
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I think the term "new" is used very loosely on eBay, there's often items described as "barely used, as new" when the item has clearly been used

 
Posted : 08/03/2022 8:16 am
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Are you imagining a better experience?

I’m just hoping I might be able to sell more in the local area so pickup/cash only.

 
Posted : 08/03/2022 10:11 am
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I think the term “new” is used very loosely on eBay, there’s often items described as “barely used, as new” when the item has clearly been used

Well expect issues if you list something as New which clearly isn't.

Even if I am selling something I haven't even opened it will be listed as "New - other" as it was New when I purchased it but it is no longer New when I sell it.

 
Posted : 08/03/2022 10:22 am
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i've had my fair share of ebay nobbers over the years, just part of dealing with humans unfortunately.

I always keep my eye out for a spare POC Tectal helmet. The number of used ones that people try and sell always amazes me... 'a few scratches and bumps, but never crashed in'. Also you cant list a helmet as used (so the many adverts tell me), as i suspect ebay knows you shouldnt be selling a used helmet?!

 
Posted : 08/03/2022 10:23 am
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Had a glut of people asking to cancel recently, either with BS excuses or just admitting they had bought something else.

Let a couple get away with it but held the one on a kids' bike so they'll get an unpaid strike.

I now require immediate payment with BIN, but that seems not to work with best offer?

 
Posted : 08/03/2022 10:47 am
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I’m just hoping I might be able to sell more in the local area so pickup/cash only.

🤣🤣🤣🤣🤣

Marketplace has even more mouth-breathing tools than ebay. They think that because they're offering quarter the amount you're asking in 'cash* 2day m8' you'll be eternally grateful and sell it to them. Nobbers.

* cash** is cold [u]and[/u] hard, obvs.

** instead of what, magic ****ing beans? Morons.

 
Posted : 08/03/2022 11:07 am
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Well expect issues if you list something as New which clearly isn’t.

And had it been an expensive item, or one that wasn’t made 80 years ago, I’d be inclined to agree. The new box had been ticked but there was a full description and pictures and, crucially, It. Was. A. Quid.

 
Posted : 08/03/2022 12:51 pm
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If someone really riles me on eBay, I'll save them and then put an insanely high bid on the next thing they list for sale (only works with auctions obviously), win the item and then ignore all contact after that.

You can get two unpaid item strikes per month with no ill-effect.

 
Posted : 08/03/2022 12:57 pm
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Facebook Marketplace is the online equivalent of sticking a card up in your local supermarket.

 
Posted : 08/03/2022 1:11 pm
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sticking a card up in your local supermarket.

Those were the days - I furnished almost the entire of my first house like that.

 
Posted : 08/03/2022 1:21 pm
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Dropper post. Was sticking, needed a service, I adjusted the price accordingly to account for the £95 they'd have to pay. Transaction went through, sent it off, they got it then moaned like **** about all the things I explicitly stated in the listing.

Initially they wanted a partial refund, which I refused. Ebay sided with them, but I fought it hard to prevent negative comebacks, offered a full refund for return of the post and no strike against me.

Bloke was getting a year old Raceface Turbine R post for £100, absolute bargain.
But ebay has nothing on FB marketplace for ****ery and mouthbreathers.

 
Posted : 08/03/2022 1:22 pm
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And had it been an expensive item, or one that wasn’t made 80 years ago, I’d be inclined to agree. The new box had been ticked but there was a full description and pictures and, crucially, It. Was. A. Quid.

I don't care how expensive any item is and how detailed the description is - an error was made by seller when listing an 80 year old faded item as New and whether the item is £1 or £1MM makes no difference, New is New.

 
Posted : 08/03/2022 1:30 pm
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I sold a set of xt chainrings on eBay. I guy messaged me saying he really needed them by the weekend, and would I sell them now? I said my price, including 1sr class delivery, and immediate delivery, he then repeatedly messaged me calling me a money grabbing barstard among other things .....
They sold for £30 more than I offered him.

 
Posted : 08/03/2022 1:36 pm
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I don’t care how expensive any item is and how detailed the description is – an error was made by seller when listing an 80 year old faded item as New and whether the item is £1 or £1MM makes no difference, New is New

And that’s why I don’t sell on eBay anymore.

 
Posted : 08/03/2022 1:39 pm
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when accepting offers on collection only,
always check the buyers feedback, any sales (selling postcode/town), then filter on sold items, review.

state the location and ask if they are able to pickup. job done.

if they are annoying to start with, they tend to get worse and worse so ban them..

 
Posted : 08/03/2022 1:41 pm
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Why would you expect an 80 year old item to be ‘new’? It’s patently not new due to its age. It’s not like you can also get current ration books and the buyer was mislead into thinking it was one of those.

 
Posted : 08/03/2022 1:43 pm
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I sold a rear shock on ebay last year. The buyer received it at midday and had messaged me by 5 to say that he'd taken it into an LBS to fit and they had told him it was faulty, overdamped in the first 15% of travel. He wanted a reduction in the price. I told him to send it back and refunded him, but not before querying how he'd managed to find a reputable bike shop in his area of London without a massive workshop waiting list, but crucially how do you detect overdamping in the first 15% of travel - the sag - in a workstand?

 
Posted : 08/03/2022 1:53 pm
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Bloke was getting a year old Raceface Turbine R post for £100, absolute bargain.

Not really - they are notoriously unreliable, and a brand X new is only £15 more.

 
Posted : 08/03/2022 2:02 pm
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Right, so second vs new Gotcha, cheers for your input, I'm sure I'll find something useful to do with it.

 
Posted : 08/03/2022 2:09 pm
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an error was made by seller when listing an 80 year old faded item as New and whether the item is £1 or £1MM makes no difference, New is New.

But seriously - what would a purchaser expect to receive when buying a GENUINE unused ration book? If I got something that looked box-fresh new I would think I'd been sold a fake.

 
Posted : 08/03/2022 2:30 pm
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Ignore 🙂

 
Posted : 08/03/2022 2:40 pm
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but crucially how do you detect overdamping in the first 15% of travel – the sag – in a workstand?

Standard shock dyno test would do it

 
Posted : 08/03/2022 3:01 pm
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They sold for £30 more than I offered him.

You should have re messaged him:

"Hahahahahahahaha"

 
Posted : 08/03/2022 3:09 pm
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but crucially how do you detect overdamping in the first 15% of travel – the sag – in a workstand?

Standard shock dyno test would do it

If he had told me that he'd had that done then I would have been a little less grumpy, even if I'd still have been wondering how he'd managed to get it done in under 5 hours from receipt of the shock to emailing me, in a period where every LBS was snowed under with work.

 
Posted : 08/03/2022 3:12 pm
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I’m just hoping I might be able to sell more in the local area so pickup/cash only.

🤣🤣🤣🤣🤣

Marketplace has even more mouth-breathing tools than ebay. They think that because they’re offering quarter the amount you’re asking in ‘cash* 2day m8’ you’ll be eternally grateful and sell it to them. Nobbers.

* cash** is cold and hard, obvs.

** instead of what, magic **** beans? Morons.

Is this item still available?

Yes, when would you like to collect it?

<radio silence>

Or

Is this item still available?

Yes, when would you like to collect it?

i take it but u hav 2 delivr 2 <place 30 miles away>

 
Posted : 08/03/2022 3:37 pm
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I’d still have been wondering how he’d managed to get it done in under 5 hours

I think I'd have asked "which shop?"

 
Posted : 08/03/2022 3:43 pm
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Save yourself hassle by using buy it nows and immediate payment required, even on collection items, as there is almost no benefit to cash on collection with the new fee model.

Do not allow offers and if it doesn't sell one month relist it the next at the same or a slightly lower price.

 
Posted : 08/03/2022 3:43 pm
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You pay a lot less in fees taking cash.

 
Posted : 08/03/2022 3:49 pm
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Save yourself hassle by using buy it nows and immediate payment required, even on collection items, as there is almost no benefit to cash on collection with the new fee model.

Do not allow offers and if it doesn’t sell one month relist it the next at the same or a
slightly lower price.

That is exactly what I have done for many years. Coincidentally you don't see me starting threads about how crap eBay is, this person did this or that and all the other whiny eBay threads.
Over 2,000 100% positive feedback and £60K in sales.

 
Posted : 08/03/2022 3:56 pm
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Save yourself hassle by using buy it now's and immediate payment required,

That is exactly what I have done for many years.

Ditto, mostly. But if I've a lot on I also run the occasional auction to hopefully bring in more people to my sales page. Especially if on similar items to the auction. Losers might decide to buy on buy it now if they lose the bidding war.

 
Posted : 08/03/2022 4:02 pm
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Posted : 08/03/2022 4:09 pm
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You are wrong about the fees. With the new direct to bank account fees you pay the same amount either way.

Previously you could do naughty things like agree to cancel the sale and get a fee credit or sell it for cash following a viewing and then cancel the listing, apparently.

 
Posted : 08/03/2022 5:19 pm
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Save yourself hassle by using buy it nows and immediate payment required, even on collection items, as there is almost no benefit to cash on collection with the new fee model.

Aside from the buyer then raising a dispute for non-delivery and getting refunded? Or has this "new fee model" closed that loophole somehow?

 
Posted : 08/03/2022 5:37 pm
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Aside from the buyer then raising a dispute for non-delivery and getting refunded? Or has this “new fee model” closed that loophole somehow?

Yes, indeed until I understood it this was also my concern.

To collect they have to give you a code to enter or qr to scan and the item then shows as collected on ebay. I always tell people that if they cannot give me the code when collecting they won't be getting the item.

I have bought and sold many items in the above way and think it's likely safer than potentially getting a handful of notes some or most of which may be fake.

 
Posted : 08/03/2022 5:46 pm
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Facebook Marketplace is the online equivalent of sticking a card up in your local supermarket.

Looking at cards in the newsagent window is pretty much how I 'browsed' before the internet was invented

 
Posted : 08/03/2022 6:24 pm
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Save yourself hassle by using buy it nows and immediate payment required, even on collection items, as there is almost no benefit to cash on collection with the new fee model.

Not if you do it their way, but if you take cash on collection and then just cancel the sale once you have the money and they have the thing then no fees are charged

 
Posted : 08/03/2022 7:05 pm
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After a few 'did not arrive' early in the ebay career, I moved over to sending everything 1st or 2nd class recorded. Ebay like recorded services, and scammers dont. People can claim something didnt arrive, and to be honest maybe it didnt. or maybe it did but got half inched off the doorstep. But the PO has proof they delivered it and that is good enough for ebay to rule in the sellers favour.

So in my description i always include the Words- Will be sent via Royal Mall Recorded post.

Of the thousand plus parcels ive sent via ebay and bike forums in the last 10 years only a handful went missing, and those came back to me because of the return postal address you need to put on for that service. And on that note just a surname and post code isnt a good idea. Full name,address, town post code etc in clear legible hand, covered over with clear plastic tape so it cannot fall off or run if wet

 
Posted : 08/03/2022 7:17 pm
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I keep getting ****s that bid on purpose knowing that they aren't going to pay, or they are in the Egypt or US when it clearly says UK delivery only. Think they are selling similar items.

 
Posted : 08/03/2022 7:19 pm
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Had some walloper last year make a really low ball offer on something I was selling (had it as an auction with "best offer"). He then got really upset when I politely declined and told him what the minimum I'd accept was and started sending me all sorts of abusive messages.

He then messaged me a day later with photos of an auction he had won for the same item I was selling for £1 less than what I was asking for my item.

Ended up selling my item on FB marketplace for asking price the following week.

Never listed anything on eBay since, it's like wading through a sea of ****wits. Although the same can be said for FB marketplace too.

 
Posted : 08/03/2022 7:20 pm
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Why even bother replying to lowball offers? Just ignore and let them stew.

 
Posted : 08/03/2022 7:28 pm
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I had someone offer me slightly more than my buy-it-now price. Only a small amount but still odd. Deal went through ok.

 
Posted : 08/03/2022 9:28 pm
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Just remove the 'make.an.offer' tab.....?

I don't bother with it, start the bin or auction at the lowest I'd accept. if I forget to leave it on and I get an offer, I remove it.

 
Posted : 08/03/2022 9:34 pm