E-Mail Connection W...
 

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[Closed] E-Mail Connection Woes

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I posted before Christmas about hard drive problems (Boot Failures), well it died over the holidays, but I had a full back up of everything. New PC purchased, everything transferred over from the offline hard drive except for my ******** email accounts! As I'm self employed and use my PC for work, this is a bit inconvenient.

I have 2 accounts. Focusing on the work account which is hosted with an on-line commercial provider, I have all the historic e-mails on the new PC, and I can receive e-mails no problem. The issues are I can rarely send an e-mail. I have had about 4 out of over 100 actually go out today. The others languish in the outbox, or if I reply to one it looks like it has gone but then I get a message from system administrator saying cannot deliver. I have checked all my settings and they are as before. I have checked with the host provider and there are no issues there. The error message is that it has no internet connection and the sending fails - but there is internet connection as I am receiving e-mails without a problem and I can have the radio on-line through the day.

The personal one is even odder. I have my historic e-mails and folders there too, and I can receive, but when I try to send they appear in my work e-mail outbox, then when I delete them, they are in my work e-mail bin! I have taken that account off the system just now so that I can focus on the work account.

Rebooted lots of times, checked and double-checked passwords and settings.

I've moved to Windows 10 from Vista and I am using Outlook Mail.

I'm going to try and go see an IT professional if I can tomorrow, but just wanted to check in case I am missing something obvious or anyone can think of a quick fix?


 
Posted : 05/01/2016 7:34 pm
 xora
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New pc come bundled with some crap virus/security suite like mcaffe/norton/bullguard? If so try temporarilly disabling it and see if it fixes the problem?


 
Posted : 05/01/2016 10:10 pm
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Thanks, Xora. Came with Mcafee and Windows defender. I'll give that a whirl tomorrow. Had enough for one day!


 
Posted : 05/01/2016 11:37 pm
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Windows defender is ok but uninstall Mcafee.


 
Posted : 06/01/2016 7:08 am
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Success! Mrs M found a solution on the Internet. Apparently problems with sending Emails is a known problem with Windows 10, and the fix was easy. Details here for anyone who is interested: http://www.msoutlook.info/question/cannot-send-after-windows-10-upgrade

Didn't need to uninstall or switch off Macafee or anything. Incidentally, why are so many people anti macafee? It came with my new PC for a month, but I have a subscription anyway to cover all our PCs at home.


 
Posted : 06/01/2016 9:05 am
 xora
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Didn't need to uninstall or switch off Macafee or anything. Incidentally, why are so many people anti macafee? It came with my new PC for a month, but I have a subscription anyway to cover all our PCs at home.

Because it degenerated from a good product to a useless bloated bit of adware very quickly. In professional experience a LOT of PC problems could be fixed by removing it! But it may now recover now Intel own it.

At least it will never reach the lows of Norton though 😀


 
Posted : 06/01/2016 9:33 am
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Thanks for the feedback Xora. Bearing in mind I need security for my business, what would you recommend in place of macafee? Or just sit tight if I have never had major problems?


 
Posted : 06/01/2016 9:41 am

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