[Closed] Dyson - are they still any good?

I bet that most people will tell you to get a Henry.

When our Dyson broke I got an Electrolux for about £70. It was woeful.

Then we got a Henry Xtra and it does the job pretty well. Think it was about £130.

I reckon you still get what you pay for.

I bought an LG after my dc01 broke after 9 years service. The LG (cost £189) broke after a year only has a year warranty and now im back with a dyson animal ball with its 5 years warranty for £199.

The dysons still seem a bit fragile and the hoses are made of cheese

We got a Miele S7210 and it's been faultless so far

I bought a Sebo, 'cause the nice woman at John Lewis told me to. It's been pretty good

+1 for Miele we use a TT5000 (Dog and Cat) and it's really very very good.

no idea if they're still any good, ours is over 5 years old and was starting to make a funny noise, a call to dyson and they sourced the problem over the phone and we were able to fix it ourselves at no cost.

I think that level of customer service is impressive

similar to Oakley in my eyes

Had Dyson. Broke it repeatedly. Now have Henry. No probs so far.

The Dyson had more "suck" when it was new, but the filters soon clogged, and once that happens the motor starts to overheat and eventually cooks itself, despite the thermal trip.

5 years warranty

Its a good one too

We had an engineer come to sort out a motor issue, called us first to see what time and date would be best for us to the nearest hour(none of this morn/afternoon only appointment) service was very good tbh.

Currys were doing the DC 25 animal, down from £299 to £199 at Xmas, which seemed to be a good deal (ball, Hepa filter, uses washable filters)

Its a Marmite product though 😉

We've got a Dyson & a Henry both good IMO

Mine packed up last night (like the chap above) after about 9 years.
Although a good percentage of that was as a single man and therefore it didnt get used too much. The wife has been moaning about it for ages (she didn't like how heavy it was) so maybe she has sabotaged it !!

So which one to get…. The roller ball one, the pull it behind you type or, because of weight issues, the slim line one that dyson does.

Or pay up for a meile

I've had two Dysons now and only bought the second as it more features than the first. They've been excellent, never faulted, just clean the filters as per instructions and you have no trouble.

As others have said now they have a 5 year warranty and still do the call out and fix for a set price thing too.

Lobbed a Dyson in the tip at the end of last year. I suspect making it clean up during and after a house renovation took its toll. It was probably a slightly impetuous decision, so we need to buy a new vacuum.

Mrs North wants a Dyson or a Miele or a Sebo. I want the cleaners to hoover properly when they come.

We recently had to get a new vacuum cleaner. We used to have a Dyson which packed in, which we replaced with a woeful Hoover Freespace cylinder cleaner. That lasted about a year, but we were never convinced it was actually cleaning anything up.

I looked around a fair bit & found a Samsung cleaner on the Argos website. It's an upright, around about £120 (I think it's £118.95) and it's excellent. I think the model they are currently selling is dark blue/black with a few small yellow bits on it.
And it's brilliant. The first time we used it, it filled the canister in no time at all, as it was picking up all the stuff the old hoover had failed to collect in a year (mainly cat hairs!). The carpet looked totally different.
It comes with a decent length hose for cleaning the stairs with a rotating brush attachemnt thing, the cord is a decent length and it's really easy to empty when full.

I was swayed by the reviews on the Argos website. There was well over 100 reviews and it had 4.5/5 stars. The main complaints were that the hose wouldn't reach the full length (height) of the stairs and it's a bit noisy.

Currys still have the £199 offer as this is what Mrs Clunks has her eye on. Not ready to get my wallet out yet 😉

Dysons all the way.

I have three - a cylinder, an upright, and an ickle hand held one.

The cylinder must be 10 years old at least and still works great despite being used for hoovering soot out of our wood burning stove!

What I like about them is they do have more suck then almost anything else I've used (oooh-errr) and they're dead easy to take apart and clean. That's the tip for long life - a clean sucker.

I wash out the filters once a year and all of the mechanism (so the dust bin) at the same time.

And if anything does break - Dyson keep cheap spares available for old models on line and they are quick on delivery.

I will never change....

yep - I just got a dyson from debenhams ebay outlet - was reduced from 300 to 180. it's a multi-surface version and is excellent.

I can't believe i got excited about a vacuum!

Hey Clunker.... the curry's one at £199 is the DC24 ( I think !! ) Nice and light weight but less power then the "standard" DC25!?!

That samsung one from argos is now just £60

We have been here before on stw. Our Dyson lasted maybe two years, so not keen on them here but the Henry (ex-our old offices) 7-8 years old still great. My real insight was at the tip/re-cycle yard (Devon) where they have an iso just for old Dysons that goes off to a repair/re-cycle bits shop near London, the iso is filled every 3-4 months! They get a few of the others but never get old Henrys and rarely get Miele.

oh my god is this is what it's come to posting about hoovers on a thursday morning.............

Henry by the way, have broken a couple dysons, and lime plaster dust knackers any hoover............

I'm off to have a word with myself....

dyson. if they do go wrong they are easy to fix, even replacing a motor is relatively straightforward (my 10 yo son does it-he collects them!) a lot of dysons die because no-one cleans the filters (pre and post motor-they should be done monthly and it takes minutes), the brushes then go on the motor and they end up on the tip. a new motor is £40 from dyson and like i said,easy to replace.

Our Dyson is about 5 years old and has never been particularly powerful as an upright. Seems to have a lot of suck through the hose.

Is this normal?

Miele. Dyson seem to be the Hope discs of the vacuum cleaner world. You either get one that works, and swear by it, or you get several dodgy ones and have never actually met anyone who has got one to work well. And the customer service varies between excellent and utter toss.

[i]oh my god is this is what it's come to posting about hoovers on a thursday morning.............[/i]
I do hope you're not using a brand name as a general term for vacuum cleaners...

stop encouraging me to post on this thread, I've already given it far to much thought! and yes I meant vacuum cleaners.

@ Ro5ey - yeah Sainsbury's were doing the Samsung one for £60 about 4 weeks after I bought one. Typical!

Ours is also the older version I think, in 'old folks home' colours and no storage clip for the brush tool attachment. Still a great hoover though & for £60 it's a steal.
Not as solid (erm, heavy) as a Dyson, but so far we are well impressed and if you can pick it up for £60, it's a bargain even if it only lasts a few yrs.

when i first moved to Scotland I worked as a cleaner. Henrys were the bane of my life, cant stand the things.

That samsung one from argos is now just £60

Just reserved one, though gawd knows how I'll get it home on the back of my bike...! 😀

Miele Cat & Dog has nailed the Which tests for the last couple of years.
It's suction is so good it makes hoovering a work out.

Another vote for Miele.

JonEdwards - Member

... but the filters soon clogged, and once that happens the motor starts to overheat and eventually cooks itself, despite the thermal trip.

You are aware that you're meant to clean them aren't you? 😯

I know someone who works for Dyson and has sourced cheap machines for myself and other friends and family. Nobody has had an issue with reliability and as said above, the customer service is very good from what I know. Diagnosis of issue and replacement parts sent out etc or an engineer to fix it if need be.

There seems to be a lot of haters for some reason though.

The Dysons are very good vacumes. As long as you clean the filters out under the tap every now and again, they will last forever. Ive repaired half a dozzen dysons for freinds and family now, and the majority had nothing more than cloged filters causing them to overheat.

The parts are dirt cheap and readily available, with the most expensive part being the Motors, one of which I replaced in my pearents 9 year old animal. £35 delivered, probably last another 9 years now too.

My 8 year ols Dyson DC04 is still going strong. Its worth knowing that over time the cyclone mechanism can become clogged up resulting in overheating and lack of suction. It is an easy job to dissamble the cyclone assembly, undo all the screws you can find, the rest of the parts are pressfitted and come apart with a quick tap on a hard surace, wash all the parts in soapy water and pick out all the crud and reassemble.

SEBO - every time.

Looks plain, doesn't have a big motor or flashing lights. Just wonderfully designed and engineered. Made by Germans you see. The John Lewis salesman called it "The Mercedes of hoovers."

Easier/lighter to use than other hoovers. Works great on dog hair. Automatically adjusts brushes to correct height. You have to change bags/filters but it's easy enough.

5yr warranty and great back up service.

Got mine 13yrs ago. Still works like it was new.
My whole family bought them soon after(4 more) and still working fine.

They are just nicer and better to use than any other hoover I've tried. I'm sure Dysons work well enough but they're clunky, plasticky and awkward to use IMHO.

It's the BEST £200 I've ever spent on any ANY electrical item EVER 🙂

(And I've bought a LOT of stuff over my lifetime)

a lot of dysons die because no-one cleans the filters (pre and post motor-they should be done monthly and it takes minutes), the brushes then go on the motor and they end up on the tip. a new motor is £40 from dyson and like i said,easy to replace

+1. We're on our second Dyson. Destroyed the first one by using it to clean builders mess every day. Just replaced the motor on 4 year old - used every day to suck up the hair left by 5 labradors. It's the only machine that does not leave the house stinking of dog after you've hoovered

Replaced our DC01 with a Bissel, the one with the lift-out centre. Is very good. Filters rinse out under the tap. Very happy with it. Dyson now confined to the garage for car cleaning (when I can be arsed).

vacuum cleaners? - it's all about the vorwerk:

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[i]Filters rinse out under the tap[/i]

Ooh just like a Dyson then.

wassup with your current one? they are pretty much fully serviceable, virtually every part is available as a spare

Lobbed a Dyson in the tip at the end of last year. I suspect making it clean up during and after a house renovation took its toll.

It does say in the instructions that super fine dust like plaster dust causes it to clog. Although there are instructions online as to how to clean it out.

We looked at hoovers a couple of years ago, we wanted a cylinder one (for ease of cleaning two flights of stairs) but also one with a beater bar in the head. There were only a couple of others with the beater bar but they looked so absolutely crappy and flimsy that it had to be Dyson - loathe as I am to get the same thing as everyone else, I did shop around and made a choice on what I wanted from what was available. Speaking as someone who rides an Orange 5 🙂

Availability of spares for dyson is great. Lost a tool, few quid online job done.

Thanks for all your help, we went for the Dyson now taking pride of place next to my bikes 😀

The beyond repair DC01 will be off to the recycle centre.

Get another Dyson. I still have my DC01. It works well. The filters get clogged with plaster dust but you soon know. I'd hate to think of all that crud getting into the motor. You notice the suck reduces if it gets very full too. It's a shame they need emptying. And they smell better than any bag cleaner I've used.

I remember using a Henry when I worked in a store. I didn't like it.

Have had a Dyson for almost 5 years and it has been excellent. Need to keep the filters clean and empty regularly. Just purchased on of their handheld vacs and it is so much better than the relatively worthless DustBuster that I replaced. It sort of looks like a hand-held death-ray machine in a cheap science fiction movie but works very well.

Our dyson is shit, constantly blocks for no reason other than crap design, every other time i use it, i have to take it part to make it better than a dust pan and brush....is old ish but, every henry i've used has been miles ahead, even in the wet.

how many contract cleaners do you see using a dyson? i rest my case m'lud.

Are we all getting carried away with hoovers here??? How lovely.

Dyson - 9 yrs old. Still going strong. If needed there is a fixed price no quibble 'we'll come and fix it' if you call Dyson for abot £70.

Or.. a Miele.

Eat my dirt!!!

IN defence of Dyson v Henrys. Do Henrys do 'proper' uprights that brush the carpet? If so .. respect. If not..love the brush!

I've used my Dyson for traditional carpet brushing cleaning and sucking up endless DIY building crap and it has washable filters and the hoses can all be pulled to pieces for when you get a couple of 3 inch screws in there tangled with rockwool.

Dyson again here. 8 years old and used for the last 3 as the weapon of choice for cleaning in a chalet business (we clean a bigger area more often than you, I guarantee it!).

Became slightly less reliable recently and we wondered, was the motor going, had our complete inattention to cleaning the filter finally taken its toll?

No, we'd just pulled on the cable a few too many times. New plug and it's good as new.

I found mine 😀
It was lying out at the bin along the road,proudly carried it home and cleared thee blockage,probably the reason it got binned
Works perfectly now,its the best if not cheapest hoover ive had 8)

[i]Are we all getting carried away with hoovers here??? How lovely.[/i]
no, Dysons.

We all must be a clean bunch on STW 😆

how many contract cleaners do you see using a dyson? i rest my case m'lud.

They have different requirements, don't they? They have to be reliable when they are used 6 hours a day. As for cleaning power, well if my house was as dirty as this office is after the 'cleaners' have been in, I'd.. well.. change my hoover 🙂

At the end of the day Henrys don't have a rotating brush on the head, and Dysons do. That makes a big difference. Oh and for the last word in cleaning carpets get a Vax carpet washer. We got one for £80 and it got rid of far more crud than any hoover ever did.

Dyson = mass hysteria
used to have one - now have a Sebo - much better - or so my wife tells me (in fact she told me 'How the hell would you know?' in the first place :D)

Dyson = mass hysteria

Not in my case. I bought mine based on shopping around. Well, in John Lewis anyway.

As for mass hysteria, maybe - but perhaps, like apple, they were the first people to design a hoover that didn't look stupid.

Dyson was never mass hysteria, it was a genuine design classic. the washing machines were a bit silly though.

you don't see commercial cleaners using dysons because they are made of plastic, commercial vacuums don't need to be as powerful as they are generally used more frequently and they tend to use bags as they are a lot easier and more hygenic to dispose of.

they were the first people to design a hoover that didn't look stupid.

What?

seriously though, I think they are over-designed and unwieldy. The hoses are too delicate as well

I'd much rather do stairs with our Dyson than a Henry.

Big vote for the £80 well spent on a VAX.
Makes your carpets like new!

What are these 'vacuum cleaners' of which you speak....?????

😀

Top tip for Dyson owners: Apart from cleaning the filters regularly, I also buy a new "lifetime" filter once a year for less than £20. Then it sucks as good as it did when new!

Mine's been going for 8 yrs so far...

My Mum's Dyson DC03 worked a treat but because it was on those multi coloured plastic ones-it was fragile as hell and I used the extended warranty 5+ to mend it from basic hoovering-it would snap!

Hope it's tougher now. Had an Electrolux copy-been great.

Adopt a Dyson but make sure it doesn't have brittle bones...

Yeah.. I had to buy a new lifetime filter for my old one after my then housemate used it to clean out his room and the exhaust air stank of his smelly socks permanently. Ugh.

For carpet, an upright Dyson. DC08 here, been faultless since new (8 yrs ago).
Not the best for other flooring types though.

I rented a room in a house (more than 10 years ago now) where the owner bought a Sebo because he didn't want a Dyson and the woman in John Lewis said it was much better. To me it was an over-priced regular vacuum cleaner - nothing special to distinguish it (and justify the price) over any other conventional bag device. His cleaner was never particularly impressed by it either.

When I moved out I bought a Dyson. I still have it for use in the garage (its duties in the house were taken over by another Dyson). Apart from the power switch (which is stuck on, but hardly the end of the world) it all works as well as the day I bought it.

I agree that you see lots of Dysons at the tip, but then they are fairly popular (far more so than Sebo / Miele), and as has been said above they are fairly easy to repair/refurbish so tend to be worth separating out and 'recycling'.

First one good made in the UK lasted for years second one outsourced to far east dead after a couple of years. May be one of thee few things where quality dropped when manufacturing moved abroad.

Bought a Sebo to replace it which are still made in Germany and it's what the guys in the shop all used at home and they sell Dysons and Miele as well. Cheaper than a Dyson as well.

Is it any good?, hold on i'll go and ask the wife.

What are these 'vacuum cleaners' of which you speak....?????

+1

My next will be a Roomba - bit more expensive but I'll never have to do the hoovering again! Plus it'll make me feel all "Tomorrow's World"

Ours is probably over 10 years old, stair hugger thing (DC03?) - we use the washable filters and wash 'em every few months (plus I keep a pair of older more knackered ones for diy use so I don't clog the house ones with plaster dust etc.

Needed to reterminate the cable cos it gave up inside the spool , no problem otherwise, gets (ab)used byt a cleaner every week or two as well.

Probably other things suck a bit better than ours, but not having a bloomin bag's probably saved a lot of £ over the years...

We've got A Dyson at home but at woik we have Henry's. Used & abused by prisoners & they never seem to go wrong. ( & they seem to work)

Following an earlier thread on here, having had 2 Dysons, went for a much recommended SEBO.
Tempted by a Meile but have heard they get a lot of returns.
Anyway.....got a Sebo via Amazon and really like it. Understated, but works really well.
Q