Distance selling re...
 

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[Closed] Distance selling regs - advice please.

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 sv
Posts: 2811
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Bought a light from Fast Tech and it was supposed to come with batteries included - it didn't. Now want to return said light - should fast tech pay for the return postage? Paypal have been no help 🙁

Fast tech have since claimed it didn't come with batteries and have changed their website description. Probably end up keeping it...


 
Posted : 15/01/2014 8:04 pm
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[quote=sv ]Bought a light from Fast Tech and it was supposed to come with batteries included - it didn't. Now want to return said light - should fast tech pay for the return postage?
Fast tech have since ....changed their website description.
I think your answer is there. They should have provided exactly what they described. However, if you have no proof of the original description, I fail to see how you can do much about it.


 
Posted : 15/01/2014 8:07 pm
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I think so - "not as described".


 
Posted : 15/01/2014 8:07 pm
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Fast Tech aren't European = no DSR. You're reliant on their customer service....
That said given the batteries are usually rubbish and the head's the only bit worth keeping i'd not bother!


 
Posted : 15/01/2014 8:22 pm
Posts: 327
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Cost of return is not usually covered by distance selling reg's.


 
Posted : 15/01/2014 8:29 pm
 sv
Posts: 2811
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Topic starter
 

Meh! Should have stuck with DX or blackshadow direct.

Thanks for the advice guys.


 
Posted : 15/01/2014 8:35 pm

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