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Similar to another recent thread. What are the ‘rules’ for a collected eBay purchase (ie binding offer made or bid on and auction won and then paid via eBay) that isn’t as described but not noticed at pick up?
Eg bike described as well maintained and used a handful of times but bottom bracket is knackered.
sold as seen I'd have thought especially something which you should notice even if you just rode it up & down the street like a totally shot BB 🤷♂️
if you don't think it's as described & want to return it due to that go through eBay's process & see what they say
I doubt distance selling or similar would apply but eBay's return process is pretty heavily geared towards the buyer. That said bearings are a wear item and failed bearings isn't necessarily incompatible with being used a handful of times.
If you return as as not described the seller has no option but to accept the return, possibly even have to pay for postage. There doesn't seem to be any way to dispute the process as a seller.
Auction and not as described, then full refund and seller pays return costs. Auction and exactly as described then tough. You own it. Plus of course if you bid and win and don't want it the seller can take you all the way to court.
I'm always a bit puzzled by the 'buy it now' and 'make an offer' options. Where does that leave your consumer rights?
Knackered as in…
Seized solid?
A bit notchy?
Stuck in frame?
A bit wobbly?
Personally no matter ‘the rules’ the time to check was at pick up - the usual spin the wheels to make sure they are true, spin bars, spin cranks etc. Doesn’t take long to do a simple check of a bike.
OP says they are collecting so they have a chance to examine and if they aren’t happy raise a refund request on eBay. If they take it away then they can’t then return later.
OP says they are collecting so they have a chance to examine and if they aren’t happy raise a refund request on eBay. If they take it away then they can’t then return later if private sale. They can return is bought from a business if turns out to be faulty.
Wobbly, it’s a square taper. I fully accept I could have done more to inspect but didn’t notice it. I guess based on the description and a child’s bike I Had my guard down. Not a massively expensive bike but still a Bit peeved and will replace it but was just interested.
If it's just a bit of wobble will your child notice it? I did hundreds of miles on wobbly square taper bottom brackets back in the day!! 🙂
Did you show the seller the QR code ? I think that means you have accepted it as being OK.
It's £20 and a ten minute job. Really not worth getting upset about.
They probably didn't even know it was knackered if it's a kids bike.
I had to change the one on my lads bike, second hand, two years old, 15 quid and 10 minutes for a cheap cartridge to replace the knackered loose ball thing that Cannondales manufacturer fitted in the factory.
Totally worth it.
Given it's a childs bike and presumably the physical condition suggests it hasn't been heavily used then it's probably just a cheap, crappy part. I'd upgrade it and accept that there's going to be little bits to do when buying a used bike.
If you didn't notice when you collected then there's every chance the seller hadn't noticed it, particularly as its on a kids bike. It's a second hand purchase and it's your responsibility to confirm the description meets your expectations.<br /><br />IMO it's lazy purchasing to expect something from the seller once you've walked away with the item.
OP says they are collecting so they have a chance to examine and if they aren’t happy raise a refund request on eBay. If they take it away then they can’t then return later.
Interesting - the couple of times I've sold stuff on eBay which has been collected, admittedly before the collection QR code stuff, I made a point of not hanging around for the buyer to inspect it.
If it's not as described, you can return it whether it's a business or not. And in eBay terms you've bought it once you've paid, you've not paid for an opportunity to inspect it and decide if you really do want it.
I'd ask the seller how they want to proceed.
Does distance selling even apply to privately traded second hand goods?
distance selling but you collected it?
How much is a ST BB these days?
Does distance selling even apply to privately traded second hand goods?
That is what I was about to say - that rule only applies to business sales (including second-hand I believe).
When you collect something on eBay you have to exchange one-time codes, which confirms that the buyer has checked the item over and has paid the seller.
I don’t think there’s any comeback here against the seller. Sold as seen.
Have you contacted the seller?