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Sat at Stansted. Were due to leave at 14:15. Been sat on the plane for over two hours before they offloaded us.
looks like we'll still be sat here for at least another hour or so.
Have just had a read of Ryanair's refund policy. As I understand it you are not entitled to a refund if you wait around for the delayed flight.
I thought the rules were if your flight is delayed for 3 hours or more you got a refund.
Anyone had any experience of this and able to enlighten me?
Need to be up early tomorrow as I have a big job on in Frankfurt. What happens if I can't make it? That's a job for travel insurance, isn't it?
5 hours for a refund I'm afraid but after three there are rules on compensation. Ryanair's rules don't overrule EU law.
Edit: It's also the Arrival time at the destination not the departure time that dictates the time delay.
Hmm... We should have landed by now. Due arrival was 16:55. Now saying 20:25 and that was 20 mins ago.
Will give the go something to Google and argue tomorrow. 🙂
Ask them. They will have a copy of the law at info desk. If you stick to your guns, you'll get what's due for the delay. I did.