debug my weird brow...
 

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[Closed] debug my weird browser problem

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 5lab
Posts: 7921
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Topic starter
 

being a forum of middle-aged-it-managers, lets see if anyone can fix this

some sites have stopped working on my phone (android, running chrome). Whats wierd, is the same sites work over the same wifi connection on my laptop (windows) and my wife's phone (android) and even on the same phone if I either

1) turn wifi off
2) use firefox instead

When the page doesn't load, it hangs for ages (till I assume, a timeout) then displays ERR_EMPTY_RESPONSE - I managed to get a repeatable instance of this and it seems to be a redirect with a 302 - so why would 302s not work, only on one browser, only when connected via my wifi? I haven't tried this on another wifi network yet (I don't have one to hand), that's on my list of things to do..

I've already done a factory reset on the phone, and played around with as many chrome settings as I can find. no change.. Wierdly, if I load the page in incognito mode, it does load, but after the timeout, however there are no cookies or anything for the site (as I cleared them all)..


 
Posted : 27/06/2019 9:51 pm
Posts: 11292
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You cleared out your browser cache?


 
Posted : 28/06/2019 7:28 am
Posts: 4324
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I had this with my old phone, on WiFi wouldn't load, switch to mobile data and it was fine. Computer and other phones on same WiFi all fine.
Chain reaction was a regular one that wouldn't load, and others but I can't remember what sites off the top of my head.

It was a Nokia 8 running Pie and Chrome.

Never resolved it and have a different phone now.


 
Posted : 28/06/2019 8:16 am
Posts: 7954
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DNS issue? Have had similar in the past though normally it was the mobile network playing up. Try setting your routers to use Googles public DNS servers (8.8.8.8 as primary, 8.8.4.4 as secondary) and to distribute these settings to connected devices via DHCP.


 
Posted : 28/06/2019 9:54 am
 5lab
Posts: 7921
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Topic starter
 

cheers for the suggestions

I had cleared the cache, and reset the phone to factory settings, I just reset chrome to scratch again (didn't log into it) and no real improvement

I also just did the DNS thing, checked its going down to the phone and that didn't help

it turns out its not always on a redirect - one of the places it fails is when you submit an ebay search (yeah that's kinda annoying!) - I wonder if its a url length issue?


 
Posted : 28/06/2019 10:15 am
Posts: 4643
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My iPhone does this with the Facebook app, my ancient blackberry was the same. I reckon it can’t prioritise which route to use: 4g or Wi-fi. I also cynically reckon it’s by design, to force you to use 4g data.


 
Posted : 28/06/2019 10:46 am
Posts: 77347
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Are you using antivirus on your phone, or browser extensions? Try disabling those?

I also cynically reckon it’s by design, to force you to use 4g data.

If providers made phones or web browsers you might be onto something. But they don't so you aren't.


 
Posted : 28/06/2019 5:53 pm
Posts: 33325
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I also cynically reckon it’s by design, to force you to use 4g data.

That might have been a possibility years ago, but with the data deals these days it’s completely irrelevant.


 
Posted : 28/06/2019 9:44 pm
 5lab
Posts: 7921
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Topic starter
 

no antivirus, no browser extensions (I don't know if you can even have them on android?). A bit more digging looks like it breaks when doing moves/calls to a different host, so maybe the CORS is broken :/


 
Posted : 29/06/2019 8:58 am
 5lab
Posts: 7921
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Topic starter
 

if anyones interested, I did another factory reset (no avail) then ended up sideloading an older version of android (7.1 from 8.1), which did fix it. Probably cba re-upgrading to the latest version 🙂


 
Posted : 11/07/2019 4:22 pm

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