Old credit card tra...
 

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[Closed] Old credit card transactions

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Anyone on here happen to know how long credit card companies can/will keep records of old transactions? Called Barclaycard call centre 3 times & got a different answer each time.


 
Posted : 24/10/2019 3:56 pm
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Last I checked they have to keep data for 7 years.


 
Posted : 24/10/2019 4:22 pm
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Back when I worked for an IFA we were legally obliged to keep data for six years, though that was over a decade ago now. I'd expect that it would be at least that length of time for a credit card company.


 
Posted : 24/10/2019 4:36 pm
 ajaj
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The six years thing usually comes from six years being the maximum time someone can bring a damages claim for (subject to lots of exceptions). Lots add a year to give the complaint time to work through.

Maximum time a credit card company will keep records for? Well you're legally entitled to be told, but they'll all try to wriggle out of doing so.


 
Posted : 24/10/2019 4:44 pm
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I thought the six previous years + current year was for VAT reasons?
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If you want to be a pain about try a Subject information access request and then they will have to provide you with (almost) everything they hold about you


 
Posted : 24/10/2019 5:05 pm

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