You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
First world problem/birthday ruined kind of post.....
Wifey ordered on of these for my birthday as she thought it was a decent set with the speed/flow sensor and HR monitor, wanted to use on my Turbo in the winter: https://www.chainreactioncycles.com/lezyne-mega-c-gps-cycling-computer-smart-bundle/rp-prod191374
Sadly they have sent the set with only the light and extra mount.... probably a mistake on their listing front but annoying nonetheless, just got to wait on a email from CRC.... Not sure what action they will take.... if they refund I might pay the extra for the Garmin...
Sorry for the Karen moment, off to drink some beer.
They are bloody useless lately, customer service is also pretty shoddy.
Mistakes happen.
Given how many transactions they do a day, it is not surprising that a few happen unfortunately.
I can symapthise. Wiggle managed to only get 1 out of 4 of the items I ordered into the poly bag they sent. Problem being they insist it was all there. Now on a merry dance whilst they query with the courier (who delivered a perfectly sealed bag).
Classic Wiggle asking for photos, which show an open bag with 1 item in.
A friend had a grinding noise from inside a new Zipp freehub, Wiggle asked for a photo.
Mistakes happen.
Given how many transactions they do a day, it is not surprising that a few happen unfortunately.
Indeed, but would this one come under false advertising listing one and delivering the other? Considering they don't even list this bundle on their website.
It's annoying it's something the wife ordered as she is useless with dealing with anything..... she will probably get it sent back rather than a voucher or partial refund.
This is the set I got, which is the same price but it's not what they listed, if she knew it was this set she would have ordered the Garmin 520 Plus.
https://www.probikekit.co.uk/bicycle-computers-gps-hrm/lezyne-mega-c-gps-smart-loaded/12207310.html
So ten days on finally got a reply, £33.99 gift card or full refund..... bit of negotation £60 cash refund and I find my own power and cadence sensors as they don't have Lezyne ones in stock. At least I can start using it now....
would this one come under false advertising listing one and delivering the other?
If it was deliberate. Not if it was just a mistake, which is the case here.