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Tried to create a restore point on laptop yesterday, HP350 on Windows10. Blank screen after a couple of hours with nothing happening so I tried rebooting. Now I can’t get anything other than the cursor and blank screen.
Any help appreciated as it’s just over a year old and has all company accounts and artwork on it. Thanks
You tried in win10 to manually create a restore point, and then restarted or you tried to use other software that forced a restore?
https://support.hp.com/gb-en/document/c03327545#AbT3
Did you follow those steps to create restore point?
It was Win10 program and I went through the steps to restore to yesterday’s date.
step 8 on that link "Restore your computer when Windows cannot start normally"
power off, then switch on again and keep pressing f11 till you get a screen you can use
Excellent. I’ll try that when I get home. Cheers