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Ok trying to change, I started the switch on 27th October, it is now the 31 December and I am still waiting for a final bill from Scottish Power...
does anyone have any idea of what is normal and when I can throw my toys out of my pram? I have tried speaking to them and very unhelpful they were too, they also have a **** menu system!!!!!!
Normally they issue the final bill after they get notification of meter reading from the new supplier so I'd chase the new people first to make sure they sent it.
Does your new provider not have something to say about this?
I'm thinking of falling out with Scottish Power. They've recently employed a third party meter reading company (G4S? I think), first I knew about this was when the bloke turned up on our doorstep. I was at work, my partner answered the door and he shoved his way past her and walked straight into the house.
this is the confusing bit, I have had a final electricity bill but not the gas. All details supplied on the same day? final elec bill weeks ago. and saying I owe them £1.50. however the last combined bill clearly said they owed me money..... ( I may have used it all up but I suspect I haven't)