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My auntie hates her existing Gmail email address and wants to change it.
If I set her up a new Gmail address and keep the old one, getting the old one to forward emails to the new address, when she replies from her new account I assume the replies will show up as coming from her new account, which I imagine could cause confusion.
Is there an easier way to handle this, or is the simplest way just to delete the old email address and start afresh with a new one.
Thanks for any help.
Forward to the new one, set up a footer in the new one informing of the change of address.
You can create a new account and add it to an existing Google account (the one you log in with), or vice versa create a new account to log in with and add the existing Gmail account to it.
Should be able to see multiple addresses in Gmail then and receive the old and new mail. I think, though I've never tried it.
Might also want to consider getting a domain name instead of being tied to Gmail address, but that's a pile more hassle especially for someone not that computer savvy.
Why don't you just do as you propose, but also set up an auto reply to inform people that she has changed her address. That way, people should gradually update their contact details for her. I think it's called "vacation message" in the Gmail settings.
Just set up a new account and then go to the Settings/Accounts and Imports and get it to check the old account. I do this so that i can use a different email account for the various online stuff that you have to sign up for and keep my main account for friends, bank etc. From memory it only checks the other account every couple of hours (can't remember if you can change this period) so there may be a slight delay in receiving emails. For replies you can either set it to use the address the email was sent to or always use the new one.