cant access email o...
 

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[Closed] cant access email on outlook or gmail or blog???

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 jedi
Posts: 10234
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Topic starter
 

arrgghhh dunno what to do. i tried system restore but it wouldnt complete so now i only have todays restore point 🙁

help??? 🙁


 
Posted : 14/08/2010 11:48 pm
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Dude - you got this sorted? If not - I'm assuming you can get on the Internet on that PC? Can you get onto your email on Blackberry / other device OK?


 
Posted : 15/08/2010 7:03 am
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Capslock on?


 
Posted : 15/08/2010 7:58 am
 jedi
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whe out look sends and recieves it says error 🙁


 
Posted : 15/08/2010 9:02 am
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What error?


 
Posted : 15/08/2010 9:21 am
 jedi
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i can get my blog page but it wont let me sign in. when i click my gmail it wont even load the page and outlook 0x80042108 error


 
Posted : 15/08/2010 9:26 am
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running norton AV? if so - turn it off for now and install the new windows security suite
then try again


 
Posted : 15/08/2010 9:29 am
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if that works thats £180 please or a free days training 😉


 
Posted : 15/08/2010 9:30 am
 jedi
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not using norton.

windows security suite where?


 
Posted : 15/08/2010 9:34 am
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mate, try and get someone else to try and log on using thier comp


 
Posted : 15/08/2010 9:44 am
 jedi
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i cant get on google or gmail or some forums too aswell 🙁


 
Posted : 15/08/2010 9:47 am
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Do you have any firewall/security software running?

Can you log into any sites that don't have the cookies already installed?


 
Posted : 15/08/2010 9:47 am
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Yeah, what Timpol says. Isolate the PC from the problem.


 
Posted : 15/08/2010 9:48 am
 jedi
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err i think so mr nutt


 
Posted : 15/08/2010 9:49 am
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control panel/security is where to look
disable firewall

then delete cookies on IE

cursory reboot just because

try again


 
Posted : 15/08/2010 9:51 am
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disable firewall

really ? Isn't that like "give your pooter to the mafia" ?

then delete cookies on IE

or get a proper browser ? The whole 'delete cookies' thing is such an arse.


 
Posted : 15/08/2010 9:57 am
 jedi
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im using firefox but it it wont affect my outlook email would it?


 
Posted : 15/08/2010 9:59 am
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no but the firewall does - google it!!


 
Posted : 15/08/2010 10:06 am
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dude dont know if this will help

http://www.error-scan-tools.com/errors.php?t=0X80042108


 
Posted : 15/08/2010 10:09 am
 jedi
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Topic starter
 

I can't get google!!!


 
Posted : 15/08/2010 10:25 am
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Can you get anything internet-wise?


 
Posted : 15/08/2010 10:58 am
 jedi
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Yea I can get stw and facebook and msn


 
Posted : 15/08/2010 1:34 pm
 jedi
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Aaarrrggghhhhh I can feel frisbee coming on


 
Posted : 15/08/2010 6:21 pm
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do it, pics required.

You tried rebooting the pc?


 
Posted : 15/08/2010 6:47 pm
 jedi
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Yea. System resore failed and wiped out previous restore points too


 
Posted : 15/08/2010 6:50 pm
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strange, do you have another PC? can it connect to the rest of the internets?


 
Posted : 15/08/2010 6:54 pm
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jedi - Member
windows security suite where?

Just search for microsoft security essentials. Free and rather good

edit: just spotted the flaw in that - you can't get Google 🙂

http://www.microsoft.com/security_essentials/


 
Posted : 15/08/2010 7:11 pm
 jedi
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Topic starter
 

I can connect to most sites but not google or gmail.I can read my blog but it won't load the sign in page just like gmail


 
Posted : 15/08/2010 7:15 pm
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Is the log on for your blog controlled by Google in any way?


 
Posted : 15/08/2010 7:24 pm
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just got a load of stuff that might help, have you got any other email that you can get into? or go onto face book and il send it over


 
Posted : 15/08/2010 7:28 pm
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are you running any kind of adblock, peer guardian or little snitch? it may be that its blocking googles servers?


 
Posted : 15/08/2010 7:31 pm
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Have you....

Tried a different browser (IE is always good as a check)
Made sure that Google is actually working (it is but you can always check on http://downforeveryoneorjustme.com)
Switched your firewall off in case it is has started to block google by accident. You can leave the AV soft on.
Restarted your router (yep)

edit: and what MrNutt said


 
Posted : 15/08/2010 7:33 pm
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Trouble connecting: Can't get to GooglePrint If you're having trouble connecting to Google, please try the steps below. Clicking No will bring up another suggestion.

Close your browser
After closing all your current browser windows, open a new browser window, and try connecting to Google again.

Did this step resolve your issue? Yes No
Restart your computer
After restarting, please try connecting to Google again.

Did this step resolve your issue? Yes No
Check your Internet connection
Verify that you're able to reach other sites on the Internet. For instance, try connecting to http://www.mozilla.org or http://www.redhat.com.

If you're able to reach those websites, then you should have no problem connecting to Google. If you can't reach any websites, the issue's likely associated with your Internet connection. Please check with your Internet service provider about the status of your connection.

Did this step resolve your issue? Yes No
Clear your browser's cache and delete your cookies
Please follow these instructions for clearing your browser's cache and cookies.

Did this step resolve your issue? Yes No
Disable your firewall, proxy, or anti-virus programs
If one of these programs is configured incorrectly, it can cause problems when you try to access sites on the Web. If disabling any of these program resolves the problem, please consult the program's help resources to learn how to configure it appropriately.

Did this step resolve your issue? Yes No
Step 6: Check your network settings
If you're on a computer network, check whether others on your network can access Google. If you're at a school or a similar type of institution, network security applications may prohibit you from accessing certain sites on the Web.

Did this step resolve your issue? Yes No
Clear your DNS cache (Windows users only)
You can clear your DNS cache by running the 'ipconfig /flushdns' command from MS-DOS. Follow these steps:

Click the Start menu on your computer taskbar.
Select Programs.
Select Accessories.
Select Command Prompt.
Type 'ipconfig /flushdns' in the text field.
Press Enter on your keyboard.
Did this step resolve your issue? Yes No
Clear your host file
If you're running Windows, you have a file called 'Hosts' in your C:\WINDOWS directory (for Windows 98) or your C:\WINDOWS\system32\drivers\etc directory (for Windows XP, Windows NT or Windows 2000). If you find an entry for Google, please delete it. Google's IP address changes from time to time, so an outdated IP address cached on your computer can create problems when you try to access Google.

Did this step resolve your issue? Yes No
Make sure you're using the latest version of your browser
Download the latest version of Internet Explorer or Firefox that you can use for your operating system. After installing this version, try connecting again.

Did this step resolve your issue? Yes No
Check for the latest Microsoft updates and patches
Find the latest Microsoft updates and patches. These updates may fix known issues with your computer that's causing connection issues.

Did this step resolve your issue? Yes No
Check your recent software downloads for malware
Malicious software is often bundled with other free downloads without your knowledge. Learn more.

Did this step resolve your issue? Yes No
Run the traceroute and ping utilities
The problem seems to be related to your system. Traceroute and ping utilities are programs that test your Internet connection and provide a diagnosis about possible errors. Learn more.

Did this step resolve your issue? Yes No
Visit the Help Group
We're sorry to hear you're still experiencing connection issues. Please visit the Help Forum to get additional support for your issue. You can post a question or find answers from Google guides and our most knowledgeable users.

Glad your issue's been resolved!
Was this information helpful?Thank you for your feedback.
Easy to understand? Yes No
Complete with enough details? Yes No
Please tell us why you didn't find this helpful. Thanks!

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Posted : 15/08/2010 7:37 pm
 jedi
Posts: 10234
Full Member
Topic starter
 

dunno what i did but i just started working...


 
Posted : 15/08/2010 9:55 pm
Posts: 0
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Clear your browser's cache and delete your cookies

if either cache or cookies prevent you accessing the web then get a new browser, the one you have doesn't work! Cookies travel from the browser to the remote host and should not affect connectivity. Cache should expire.


 
Posted : 15/08/2010 11:10 pm

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