Hi all,
got this installed in November, with one of the new Homehub 5's- integrated vDSL modem.
For a few months it seems to have been spontaneously rebooting/ dropping out. I noticed it when working from home some weeks back.
Anyroads, after logging a fault with BT, OR turned up today and declared it to be an internal wiring fault on a short extension cable that ran from front door to living room. I was dubious, as I'd measured the line-loss on this ages go, when we had adsl16, and it was negligible, and never dropped out when we had '16.
Nevertheless, they insisted on redoing it, tested the line- all seemed well- and they left.
Of course, its been just as bad as ever since then.
Looking at the router logs, I think I see the problem- here's the sequence round about reboot (from the bottom up):
17:50:35, 22 Apr. ( 38.960000) Wire Lan Port 2 up
17:50:35, 22 Apr. ( 38.270000) WAN Auto-?sensing running.
17:50:31, 22 Apr. ( 34.710000) The system is UP!
17:50:23, 22 Apr. ( 26.860000) WPA2 mode selected
17:50:23, 22 Apr. ( 26.860000) WPS enabled
17:50:21, 22 Apr. ( 24.380000) WPA2 mode selected
17:50:21, 22 Apr. ( 24.380000) WPS enabled
17:50:12, 22 Apr. ( 15.730000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
17:49:29, 22 Apr. (10829.570000) PPP LCP Send Termination Request [User request]
17:49:27, 22 Apr. (10827.910000) The system is going DOWN for reboot.
17:49:27, 22 Apr. (10827.910000) OpenRG is going for reboot by IPC command
17:49:22, 22 Apr. (10822.910000) OpenRG will go down for reboot in 5 seconds
Googling for 'OpenRG' tells me its a config/firmware management protocol- I'd never heard of it.
Anyone know why the box would want to download a firmware update- is it a regular thing with BT-supplied Homehubs?
I've had Infinity for about a month and have a Homehub 5. In that period it's lost connection/rebooted about three times (all in the last week I think). Not sure why.
Not a firmware thing as the device reports
"BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.173.1.6 | [b]Last updated 18/03/14[/b]"
Check the logs ATP. See if it says the same thing re OpenRG.
( 15.730000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
I'm on the same firmware as you.
Haven't noticed anything however we still have the older Hub3.
I remember reading the other day that BT will be updating hubs shortly to patch this Heartbleed or whatever it's called problem that's currently going on. Could be that.
Its possible RDL, but looking at my logs I see it going all the way back as far as the logging permits, well before Heartbleed.
Other exploits are also available.
Is it the wireless side of the system or the modem? Do you get it dropping out when connected via a cable?
WS- the router is restarting, so all interfaces go down.
I'm thinking that its trying to pull down and apply either a config or a firmware update, from this other log snippet:
14:51:52, 22 Apr. ( 172.580000) CWMP: session completed successfully
14:51:52, 22 Apr. ( 172.360000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
14:51:49, 22 Apr. ( 169.190000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:51:49, 22 Apr. ( 169.180000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:51:18, 22 Apr. ( 138.870000) CWMP: session closed due to error: WGET TLS error
14:51:16, 22 Apr. ( 137.020000) NTP synchronization success!
14:51:11, 22 Apr. ( 131.440000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:51:11, 22 Apr. ( 131.430000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
"CWMP" is some obscure (to me) remote management protocol, and its trying to get something via WGET and giving up (TLS error).
User "ACS"- could well be a Cisco ACS box?