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Infinity has just become available in my area. I currently have a wireless setup that uses antena's mounted on the roof, it's slow at 3mb and very unreliable.
Infinity seems to be the business, any points of caution i should know about ? I can get 48mb downloads and would go with the unlimited option.
I've just moved from rubbish sky 3mb to 40mb bt infinity, works a treat, router is top dog, massive improvement in quality, service ans speed.
Got mine going in sept 5th.
Only caveat is that you need power near the master socket, or wiring good enough to move the master elsewhere. With older houses having the master in the hall, that can need a little alteration.
Also at 48 its unlikely to be worth paying for 80 over 40/10.
I wouldn't sign up for one reason.....
Those bloody annoying adverts....
What about Virgin Media? I've just joined them and I'm up to 30mb/s from 2.5mb/s on the old BT land line
Love mine, its bonkers 77 meg down 18 meg up. Anything is quick!!!
Rapid download of pretty much anything. Virgin can match the speed but try to tie you into loads of other unwanted services that cost you loads.
I'm totally sold on Infinity.
Agreed that the adverts a pretty poor but that shouldnt be a reason to not buy a superb product.
I'm not in a virgin cable area apparently so it's BT or BT for me.
How accurate at BT's speed estimates ? Says up to 48mb will i get close to that ?
Cheeky Bugger complaining about 3mb...on a very very good day I get 1mb but those tend to be weeks apart...so take your showboating and ram it up your broadband!
If I had the choice I'd be on infinity as it looks the business.
Proceed with caution.
I jumped at the opportunity to go across to Infinity "when it became available in my area".
It transpired that it wasn't in fact available, although BT were quick to sign me up to it despite the couple of months that it took to actually get it up and working. Equally frustrating was when after it had been working for a couple of weeks they randomly cut me off, citing that an order had been raised to terminate my service.
Its working fine now, and I managed to get my money back for the time whenI had no service whatsoever.
When I finally stop moving house every couple of years (BT have screwed up every move) I will transfer to Virgin Media.
I'm sure the OP might be be fine, although BT's mind blowing incompetence at what should be their core business is quite a common theme on STW.
lovin mine
very fast
never drops out
router is very reliable and wifi even reaches the bottom of the garden !
Ordered ! Setup is next Thursday 
Looking forward to sending the letter to my current ISP telling them they can ram the service.
Mine is amazing
Due to get FTTC next month,cant get full blown cable 😥 hope its gonna be worth the extra.
to sending the letter to my current ISP telling them they can ram the service
Did you not sort of mention that when you got your MAC code?
Mine offered me alsorts to stay. A new router, unlimited download limits, lower price.
"Can you offer 20Mb speed?"
"No."
Infinity has been great for me; I'd recommend it highly to anyone.
I have had it for about a year. Insanely fast 75mb down and 20mb up - I am switching and have to move to Virgin 40mb - gutted!
Trying to decide if moving to Infinity is worth the extra coin (be about £16 a month) over my current good (unlimited) adsl2 package, as I'm about to move house.
Thinking no, as there's just two of us in the house, but might need a new router anyway, which will be £60-£120 for something decent.
Any thoughts?
The website says my exchange is 'accepting orders'. What does actually mean?
Oh.. hang on.. it seems my exchange is enabled, but there's some other issue.. I'm guessing it's cabling to my area and street..
You need the exchange to support it, and the cabinet in your street. FTTC stands for fibre to the cabinet.
Oh, and I guess what I'm really asking with the above is do you find the extra speed beneficial at home? I know what a fast connection feels like, I've had use of a (measured, actual) 180Mbps connection at work.
Does Infinity put fibre to your actual house then? Or just to the cabinet?
We just cancelled Sky, realising that we could get much more of what we'd actually like to watch online, with some pay services, for less money than Sky charge.
However we need a decent connection to make this work, which we don't really have currently. Probably don't need 80Mb/s but 5 or so would be nice.
Moving house next week so I've been doing a bit of shopping around. Was keen to look at Virgin's comptetion, especially as they were so sticky when I tried to cancel the contract at the present house. Putting in pending jobs at the next job I'd have to cancel if I didn't want it etc.
Eventually brushed her off, but got a call back from "loyalty" £23.50 a month for the life of the contract: 30MB, 70odd channels and a 1TB tivo box, free evening and weekend calls (Dad can't hear me well on my mobile, and does go on a bit so that's worth a few quid a month!) Free install.
Might not be 76MB, but the same package on BT with 76MB would be at about £41, plus the install charge.
I'm thinking 30MB will be plenty, not like I'm spending all day online gaming, but maybe it would be worth spending a little bit more for 76MB. Not £18/month, though.
Anyone managed to haggle with BT as a new customer?
molgrips - Member
Does Infinity put fibre to your actual house then? Or just to the cabinet?
dont think so, just up to the cabinet its mega expensive right into your house
i get 50 Mb/s minimum
If this is of interest to anyone, let me know and I can forward you an email. Not on offer from the people you usually speak to on the phone, the best the normal bods could do for this was £30ish
£23.50 a month for the life of the contract: 30MB, router, 70odd channels and a 1TB tivo box, free evening and weekend calls. Free install.
My Infinity is great, its free.
nedrapier - v interested in email info, sounds like a cracking deal. Though really only interested in the net connection, the other bits might sweeten the pill.
urbanhikeremail@gmail.com
UH - email sent.
"Virgin Offer - STW" from edn8 at hotmail if if you have to check your junkmail.
Havent told my current ISP anything, whats a MAC code ?
Migration Authorisation Code. It's what you use to change providers.
You ask your current ISP for your MAC (it's basically a big long number), then give this number to your new provider. Everything else should be automagic from there.
Do i HAVE to do this ?
My current setup doesn't use a phone line, it's all done via antenna's.
I have a box on my roof, which has a cable down to my router, i can plug anything into the router and it works.
65mb down 15mb up here. Love it.
Just got Plusnet Fibre extra installed. 38meg down, but only 2meg up.
Does FTTC get faster over the first week or so like ADSL does?
"Only"? How much uploading are you doing?
Well only as in it should be "upto" 9meg.
Surprising how handy it can be having a fast upload, Dropbox, photos, skype etc.
If you want BT Infinity but don't want to deal with BT, head to PlusNet. Owned by BT but with none of the shitty customer service/call centres
Yep, plusnet is what I just got.
BT infinity, but with a Shefield call centre instead of Bangalore!
Oh and cheaper than Bt too!
Very happy with BT Infinity, oh and when I spoke to customer services it was a lovely young chap from Newcastle.
Got BT Infinity installed today, Holy Crap!
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Very Happy!
I had ADSL in the early days at 512kbps and thought that was good.
Local exchange has just been upgraded to ADSL2+ should bump my speed from 6.5 meg to 17meg,yay.
Ian
P.S. I hate anyone who has access to Infinity,until I get it.
BT or BT
Not so. Other ISPs have it for sale, but they're not pushing it yet.
Does Infinity put fibre to your actual house then? Or just to the cabinet?
Fibre (carrying data; copper carries voice) from exchange to green cabinet in street. Copper carries data + voice to your house. You need a special (VDSL) modem, which can only be plugged into the master socket. Modem is powered, so it needs a socket nearby.
I had it (albeit via the ISP I work for) for free when it was being tested. Only the 40/20 product was available then. Wasn't bad, but then I moved house and I have to tolerate the shit line BT deems to deliver from the exchange. Still get my phone, broadband, mobile and youview TV for free though... 😀
EDIT: given the amazing shitness of Openreach to actually think hard about how to get fibre to anywhere but densely populated urban areas, the sooner BT loses control of the last mile, the better.
Love it. Was a bit worried about switching from Virgin to BT and whether I would really get the claimed speeds.
But 60mg down and 20mg up and I'm happy!
You need a special (VDSL) modem, which can only be plugged into the master socket.
Why is that? Do you get a different master faceplace? I have cat5 running from my master socket to where the computer lives, is it not possible to have the router there?
Why is that? Do you get a different master faceplace?
I dont know why but yes you get a new master faceplate. You need the VDSL router plugged into this, then cat5 to the wifi homehub router.
rewski -
Member
Very happy with BT Infinity, oh and when I spoke to customer services it was a lovely young chap from Newcastle.
Tech support? Last time I had to get in touch with BT tech folk it certainly wasn't in the UK or any use whatsoever