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Hi all,
My plusnet broadband deal is up for renewal. However, BT have just installed fibre to the house. Now obviously I could go with BT but for the same money as the fibre to the cabinet with Plusnet, I get no speed benefit in switching, and have to deal with BT.... Plusnet have always been good on customer service (even though they are owned by BT) and I know loads of people effectively getting ripped off by BT for their broadband/landlines.
So, on a search to see if I could go Full Fibre through anyone else (yes it'll use the same infrastructure) I found Cuckoo.
Soooo.... Any thoughts or experiences? Young company (c18 months) but for £40 per month you should get the same service as the BT £55/mo package...
Any thoughts out there in the STW Hivemind?
If you can get it through Zen in your area go Zen 🙂
Yeah agree Zen are ace. Was with PlusNet at the start of first lockdown (nearly 2 years ago!) and my speeds were up and down, even ran a cat5 cable up the stairs to ensure it wasn't Wi-Fi. Moved to Zen and it's been rock solid since. Which is odd as it's still the same FTTC infrastructure and same exchange. Don't know it it was a contention issue at PlusNet's end????
I moved from Plusnet to Vodafone.
Saved £10/mo (paying £23/mo) and it's rock-solid on 55 mbp/s.
Thanks all. I've generally got a solid, reliable connection with plus net, so probably wouldn't change for what is effectively the same product.
Only looking to shift if I can get FTTH through someone other than BT or Virgin (as virgin is up and down like a yoyo based on the street WhatsApp group).
Thanks all, may go with zen.
We went with Sky for ours. FTTH, Openreach did the installation, ran a fibre in place of the wire on the pole. 450 down, 60 upload. It’s been in nearly a month now and no regrets.