Bought a phone from...
 

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[Closed] Bought a phone from a user, and it's broken

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Hi chaps,

I bought a phone from a chap on here, which was stated as in excellent condition - with nothing wrong with it at all.

Received, and it's all fine - except the ear speaker is ridiculously quiet, and can't really be heard if you're outside.

Before going down the technical route, I have a Desire myself, and am more than happy with mobile phone development - so know what is and isn't right.

Would you expect a full refund? I paid by Paypal goods rather than gift, to be honest I can't see why you'd screw someone over on something like STW, when it's pretty obvious there's an issue.

Cheers

Ricks


 
Posted : 25/02/2012 12:29 am
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Might be a stupid question.

But have you adjusted the volume ?


 
Posted : 25/02/2012 12:38 am
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My Desire has a hopeless ear speaker too. I can't find any setting to increase it. The button on the side makes little difference. Hopes someone will tell me how to adjust it here.


 
Posted : 25/02/2012 12:46 am
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Just spoke to my brother who has a Desire too.

He said the Volume is shocking compared to his Blackberry, and there has been loads of complaints about it on the HTc Forums.

Likely that its not broken at all, just not as good as you are used to ?


 
Posted : 25/02/2012 1:20 am
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Posted : 25/02/2012 4:37 am
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I bought an htc desire off here and mrs wasn't happy with the camera. Contacted seller who told us where/when it was bought. Sent back to htc. Sorted. Don't think seller aware of problem and was helpful. Contact seller to ask opinion and maufacturer. Folk will now search who sold it and flame them, so hope they've had a chance to help.


 
Posted : 25/02/2012 7:04 am
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my desire ear piece is shit also


 
Posted : 25/02/2012 7:21 am
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What does the person you bought it from say?


 
Posted : 25/02/2012 7:24 am
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No issues with mine, is it a known fault?


 
Posted : 25/02/2012 7:38 am
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except the ear speaker is ridiculously quiet, and can't really be heard if you're outside.

Maybe you're just a bit Mutt?


 
Posted : 25/02/2012 8:24 am
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WHAT?


 
Posted : 25/02/2012 8:28 am
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As Al says - nowt wrong with mine.


 
Posted : 25/02/2012 9:01 am
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Can't say as I ever noticed a problem with mine either. Factory reset?

Radical thought I know, but have you tried speaking to the seller?


 
Posted : 25/02/2012 9:06 am
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Radical thought I know, but have you tried speaking to the seller?

He tried but he couldn't hear him


 
Posted : 25/02/2012 9:07 am
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\o/


 
Posted : 25/02/2012 9:11 am
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Topic starter
 

The seller's been very amicable, I've tried the apps in the market and a few other things as suggested on XDA developers.

I've got a Desire myself that I've had for a couple of years, and the difference between the two in sound is huge. If it was my Desire I would have sent it straight back to HTC - it sounds like the earpiece is facing backwards... very odd.

I've checked to see if the USB connector is shorting out, causing it to signal to the phone that it is connected to a DSP / car device, hence turning onto the loud speaker instead.... but it's not.

Anyway, the seller has been very good and said to return the phone.


 
Posted : 25/02/2012 9:17 am

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