[Closed] Boiling Piss Content - man in a rage!

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A main dealer told me my discs and pads were 70% worn. The day after I had a puncture and it took me a very very long time to get the wheel off (rust-bonded). I had to put the nuts back on loosely and drive around in a tight circle to de-bond. The other was pretty much the same.

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Extra points for wrong forum.

I'd have told him to put them back on for free as you hadn't authorised them to do the work.

A main dealer told me my discs and pads were 70% worn. The day after I had a puncture and it took me a very very long time to get the wheel off (rust-bonded).

You don't usually have to take the wheels off to assess disc and pad wear, if that's what you're getting at.

I'm pretty sure I don't need the ****ing discs changed if they are lipped, I'm going to ask to see the old ones - off now so expect argument based content when I return.

Bloody Pirates!

They probably have a pair of lipped discs in the back for when anyone asks to look at them.

Yours will be on eBay tonight.

I agree with wwaswas, you didn't authorise it. Put it back together and go for a 2nd opinion. They charge you twice the going rate anyway at a main dealer.

Are they offering free pads for the life of the car like another company are?

Threaten them with an engineer report and tell them you will report them to the office of fair trading. See what they say.

Remember the customer is always right.

If that fails come out with my favorite line of all time (which should only be used in circumstances like this) "can I speak to the top dog please, not deputy dawg" it really pisses people off.

Btw, now you have vented, do you think that they might have been lipped?

i changed my front and rear discs and pads myself last month the parts cost £150 and a few hours of my time , i know its a main dealer you took it to but the price is a rip off 🙂

It does seem very expensive. What car is it?

On a similar note - how come every time my Ford dealer tells me I need new pads do they insist I need new discs too, whereas when I then drive down to my local trusted garage, they have a look and just say the pads need replaced...

Don't trust them as far as I can throw them....

I had to put the nuts back on loosely and drive around in a tight circle to de-bond

i'd be more worried about that than 70% worn discs and pads

What is it a carbon disc equipped Focus WRC Rally Car...!!!
£700...!!!

Axle stands. Wheels off. Start her up in gear & get them spinning nice & fast. Dress with big file. 🙂

**In my head this works, but in reality... 😛

He's conning you. £750 for new discs and pads? Just about the simplest job on a car!

Thats RS6 money not focus.....

Audi RS models run into 4 figures for a main stealershit disc and pad change.
£740 is a blatent rip off. Do they have excessively big windows in that particular franchise?

way way way too much for pads and discs. You're being had unless it's a high performance car

Are the workers at ford on commission?

A main dealer told me my discs and pads were 70% worn.

A Honda dealer told me that. For three services in a row 😆

It's a Ford Kuga. And the price actually came to £560 - still a lot. I had a look at the old discs - the did have a big lip - about 2mm depth and the pads had about 4mm left on them.

I shall be going Indy next time though.

£750 for discs and pads... Is that all round or just the front?

If all round and at a main dealer then it probably doesn't sound to bad!!

So it was £560 for new disks and pads all round (that were needed) supplied and fitted.

That doesn't sound too bad for a main dealer.

And as you said "all in" in your first post, I suppose that includes the service too ?

It was all round. The service was pre-paid so the £560 is just 4x discs and pads fitted.

I had a 4amp fuse repeatedly blowing on a focus. In warranty so I took it to the dealer who told me they'd fixed some wiring loom on the cig lighter circuit. About a week later it went again so I had a look - all they'd done was replace the 4amp with a 24amp fuse.

Charlatans.

£560 is still more expensive than my audi main dealer quoted me last dec, £480 IIRC

My local Ford dealer are always trying it on, I'm not surprised that the lease company get cheesed off with them. When my car went for its second service it was still only a year old and they tried to get the lease company to authorise the brake fluid change which wasn't due fir another year. Their excuse? Normally the car is two years old when it has its second service! So what.

To be honest it ones not seem too bad cost wise knowing what my old BM used to cost. I don't think our current BM will be too far away from discs and pads although according to the car it won't be for another 14k.

I remember when the Focus RS 1st came out, IIRC it was £1k for front discs! Ceramic though, I nearly wept!

I had both pads and discs, front and rear, changed on my Ford Mondeo ST TDCi estate today, I supplied the parts but Ford only quoted £280 fitted had they supplied the parts. Seems expensive to me!

Put handbrake on, peek through wheel and see/feel disc lip.

£150 of top end discs and pads all round (Pagid) with top end mintex grease (not copper slip),

£90 labour or DIY 2 hrs.

£700? Focus or Ferrari?

Did the disks and pads alround on the mrs frontera last week 120quid including new slider pins.

Pagid kit as well.

Took 45 minutes an end.

How ever the bastard golf took about 3 weeks and still had a siezed caliper. Stupid car design the golf was.

Discs and pads all round on Golf - £340. I thought this was a bit steep!

£740 is just wrong.

....£740 is just wrong.

Yes you're right. It is.

(Keep reading)

Ford told me I would need discs at the next service (50k), my mic said they were still fine at 80k. I changed them at 80k though to nice mintex ones for £60 plus an hour or so of my time. I was advised to keep an eye on the rears/do it soonish at 60k by an indy, I couldn't be bothered with the whole wind back thing so paid £120 for a tyre place to do it. As long as the disc is above minimum thickness the only problem with a lip is if it stops the pads going back. If that happens the lip just needs dressing off.

Discs and pads should cost maybe £150, extremely easy diy job. If you can fix a bike you can change discs and pads on a car.

A lot of main dealers quote for lipped disks every time you go in for something. We had a Toyota serviced at the dealers , told that the discs were lipped, we left it and 6 months later got it mot'd at another garage where the Toyota mechanic now worked by coincidence and we're told that the disks were fine. The mechanics pick a high priced easily fixed repair that plays with your emotions, usually brakes ,discs, or tyres.
+1 for getting them put back on, you haven't authorised them to do the work, if it's not included in the original service description then they have no right to do the work without your permission.

Brembo discs and pads all round for an A4 sline.. £400 plus £50 to get em fitted. Self bought and fitted by an independent tyre and brake garage.

Approx 2 years ago I put my car (at the time) into the local VW dealer.
It was getting a full service and they had called to say that the mechanic had highlighted my car was due a timing belt change, better safe than sorry they said. At approx 45,000 miles.
It was an R32, it has a timing chain!

I Have a focus ST and new front pads and discs were £330 last month, Think its around £200 for the rears, so price sounds about right if there similar size to mine.

Mine was done at a ford dealer too.

@johnners how do you so accurately measure pad wear then with the pads in like that? You can feel a lipped disc and guage disc wear from behind whilst the car is up on a ramp.

I checked the pads and concluded bollocks.

Funny figure that. Just enough so it wont last till the next service Sir.

Had similar on tyres/discs/pads at a Toyota main dealer the day after a MOT.

I'll never use a main dealer again.

My SMax discs and pads are nearly £260ish per axel set and I've shopped around and Kuga will be same parts, but wouldn't buy anything other than OEM anyway. I've had nothing but bad experiences with non-OEM stuff.

Bastid Audi main dealer did the same to me on a service and told me I needed new discs and pads, I didn't believe them so told them to leave it. On a recommendation from a friend I took the car to a local garage and they confirmed I just needed pads not discs. Main dealers can be rip off merchants. Never ever took my car back to the Audi garage.

How much? I've not been charged that much from a MB dealer for discs + pads + service. Now i take it indy it costs a fraction.

I had rear pads and discs changed on my Avensis in Feb cost £167.

Independent not main dealer. I can imagine if it was main dealer I could have easily added another £100-120.

http://www.mtecbrakes.co.uk/index.php?main_page=index&cPath=7_21_533

pagid pads and discs front and back for £156 + £50 to have them fitted. was going to do it myself but thought for £50 it was worth getting someone else to do it. thats on an octavia vrs. main dealer wanted a lot more, as did the local skoda specialist.

I just broke the lips off my old discs. Cast iron I think, the edges came off easily, chipped round them and fitted new pads. £40 I think ) Had to buy a new allen key for the callipers, that added a couple of £.

I've worked for Audi and independants, it comes down to the quality of the end result. The main dealer might feel that to offer a final result that meets their standards the discs need changing, garages that work to different standards might not. People always agree with the mechanic who seems to be saving them money, dosnt mean he is right.

The crunch point is will the new pads last longer than the partly worn discs? If not you risk a very dangerous failure.

At the end of the day its your car and you are responsible for its upkeep, any work they recommend is simple advice and should be treated as such. If you disagree just say no.

This is why I do all work myself. Mrs took booked hers into kwik fit for new tyres. I went ballistic as they are the original con men. Weirdly enough they came through saying the car needed new brake discs and pads all round and they could do it there and then for 400.

They got a bit upset when I said bugger off does it......I fitted new discs and pads all round a fortnight ago.........

My old V70 went in for its first service requiring an oil & filter change. It came back unvaleted, with extra dirt on the interior for the princely sum of £640. Then a set of front tyres cost £420 after just 11,000 miles. Despite my insistence on OEM parts they fitted some cheap shite which ruined the handling.

The Volvo was a great car other than catastrophic fuel economy and appalling dealer support. It went shortly after that experience.

Replaced it with a 5 series which has cost half that amount in maintenance over 50,000 miles. And does an extra 12mpg.

Yet the 5 series is regarded as 'expensive'. It costs less than a posh Golf to run....

Turns off hob and empties saucepan. Dissapointed.

best leave the extractor running for a while, parkesie - boiling piss leaves a bit of a pong

You don't usually have to take the wheels off to assess disc and pad wear, if that's what you're getting at.

On a car with inboard discs you may be right, or perhaps some old RWD car with massive offset wheels. No way you can see the pad material on the vast majority of cars.

Just done our front discs and pads, £110, main dealer parts too.

I should just add, discs should actually be changed or resurfaced at [u]every[/u] pad change for optimum braking from the offset. Using a new pad on a (even microscopically) grooved disc face will overheat areas of the pad and render it pretty much useless. That said, I usually just do pads, and discs when below the allowed thickness.

Sometimes I start thinking about chopping my company car in and taking the cash, so I can get something a little more interesting than a Passat.

But then I read this sort of shite that some people have to put up with and I realise how lucky I really am.

Kryton57 - Member

This really annoys me. I take the car in for a service, knowing it needs new pads and the bloke calls me and says casually "the disks are lipped mate, I can change them all but that'll be £740 all in please".

Sounds like you have been rip off ... 😯

I had 2 new front discs, 2 new brake pads, two new tires (Event cheapo) and one front ABS sensor (bleeding expensive piece of shite), all new semi-synthetic engine oil, new automatic gear oil, new wipers, full service whatever that is ... all for approx. £680 including labour cost.

im not surprised you piss is boiling, your being ****ed in the arse. new disks and pads all round on my mercedes sprinter was £88.16 for parts and £50 labour in my local garage.

I took my car in to the main dealer for it's third year service to keep the warranty valid. I received a phone call telling me the pads needed changing as they are 80% worn and that would be two hundred pounds plus VAT please. My response was that the car has done 29,000 miles, so there is still a good 7 thou miles left in them thank you.

I'll get an independent price in the new year.

Worked in a garage for a few years, it was common practice to replace perfectly good parts and inflate bills. Especially easy to replace stuff such as brake discs and shock absorbers.

Kevj, am I wrong in saying that it is now illegal for car companies to insist on main dealers stamps to keep warranty? Pretty sure the OFT put paid to it around 2007.

Cheers Nobeer, I honestly didn't know that as this is my first 'nice' car having drove bangers for years!

In that case, I'm not sure if the dealer stamp will hold any additional resale value?

Last time I used a Ford dealer for servicing they were telling everyone that Ford recommended annual brake fluid replacement. The women in front of me at the service desk fell for it straight away when the word safety was mentioned!

[i]I took my car in to the main dealer for it's third year service to keep the warranty valid. I received a phone call telling me the pads needed changing as they are 80% worn and that would be two hundred pounds plus VAT please. My response was that the car has done 29,000 miles, so there is still a good 7 thou miles left in them thank you.[/i]

And this is why I only trust receipts when buying a used car, a stamp in the book is pointless - and so is rely on the owner to do the right thing.

By the time you come to replace the pads, you'll be needing new discs - whereas if you'd have had the pads changed you wouldn't need to.

Took my berlingo in for its second service and they tried to sell me a brake fluid change and a set of tyres because winter was coming and having 3mm of tread would be dangerous. Brake fluid is also recommend because it's hygroscopic. (van is 2 years old with 17k on it) so to be safe you should change it.

Once took my ex-girlfriends car to kwikfit to get the tracking done, they claimed all of the tyres were exactly on the legal limit and should be changed. "Wow, that seems pretty unlikely that all the tyres are exactly on the illegal limit" lad at the desk immediately made a face that suggested the game was up.

Ford a notorious for being a bunch of crooks when it comes to this. Just always ensure you never tick the box authorising them to do any work they want, always write somewhere on the service sheet, consult me before any additional work is conducted. Used this to get them to remove discs of a car before.

but by that logic, you'd have needed the new disks at that point anyway, so it's all a little irrelevant?

Just to point out, the OP's piss must have boiled dry by now, it's been going on for 2 months......

Can someone explain what happened here?

We went from a month old thread to someone taking the pan off the boil and then conversation picked up where it left off.

Did moderation take place?

My car's done 65K miles (owned by me from new) and still with original pads/discs 😯

At my last ever visit to a Ford dealership they tried to sell me a diesel system flush, new brake fluid, two new tyres and new disks and pads all round. The car was in for a 30K service!

Kevj, am I wrong in saying that it is now illegal for car companies to insist on main dealers stamps to keep warranty? Pretty sure the OFT put paid to it around 2007.

Thats correct although they do insist on using genuine manufacturers parts.
My car goes to an independent garage about 100m from the main dealer! 3 services so far at about 60% of the main dealer price. Warranty intact.

My car's done 65K miles (owned by me from new) and still with original pads/discs

Engine braking will wreck your clutch, cost you more to replace that than some pads 8)

allthepies - Member
My car's done 65K miles (owned by me from new) and still with original pads/discs

Mine had done 101500 on the original discs and just the second pair of pads until 3 weeks ago when a pad with plenty of material failed and took a chunk out of the disc.

On a similar note - how come every time my Ford dealer tells me I need new pads do they insist I need new discs too, whereas when I then drive down to my local trusted garage, they have a look and just say the pads need replaced...
Don't trust them as far as I can throw them....

Engine braking will wreck your clutch,

Borrox. Don't just regurgitate crap out of some BMW drivers magazine.

Engine braking wrecking your clutch.... Poor clutch control will wreck your clutch....

I did 160k in my work transit connect and it was still on its original clutch, I'd expect at least 200k from one driven properly.

As for garages trying it on, they didn't when we had our car serviced.

They did overfill the oil, as the previous two dealers did every time it was serviced.... The first time I kicked up a fuss, had it independently verified, the car returned on a low loader and had them redo it. Since it happened the second and third time I stopped caring, if it breaks then it's under manufacturer warranty and serviced on time at the main dealer so they can fix it.

Changed the rear discs and pads on my mazda 323.
Unipart pads £30
Pagid Discs £35
Time for me to fit - 1hr (Garage labour rates, about £80?)

To properly check the discs you need to measure the thickness, and run out (micrometer for the thickness, dial test indicator for the run out / truth) lips can just mean that some corrosion has built up where the pad doesn't sweep the rust off.
Certainly to do that, the wheels would need to be off. You don't need to remove the caliper and discs to do it.

Main dealers and franchises try this shit all the time (I have a friend who is a service manager for Arnold Shark so I've heard the stories)

Brakes are easy to replace and sound important to the civvies. Tyres are the same but checking your tyres is relatively straight forward so its hard for a garage to really take the piss with them, some still try mind you.
Other great wheezes are "Fuel Treatments"

To be fair they aren't normally replacing parts that won't need replaced at some point so they aren't conning people, taking the piss for sure but not being genuinely deceptive.

Still the most annoying one I had recently was £55 to change my coolant because the "anti-freeze content was low"

Brakes are easy to replace

Oh how I wish that were true for Transits, the discs have to be pressed off the hubs and are a complete bastard to do, apparently.

And this is why I only trust receipts when buying a used car, a stamp in the book is pointless - and so is rely on the owner to do the right thing.

Whilst that may be your oppinion, theres nothing more to stop the garage issuing a recipt and not doing the work, than there is stamping the book. In the last 3 years i've saved ~£400 in service bills, by the time I sell it in another 3 years or so thats a lot of haggle room, especaly as it'll probably only be worth about £800! And with the time and money saved I can do services more frequently.

To properly check the discs you need to measure the thickness, and run out (micrometer for the thickness, dial test indicator for the run out / truth) lips can just mean that some corrosion has built up where the pad doesn't sweep the rust off.
Certainly to do that, the wheels would need to be off. You don't need to remove the caliper and discs to do it.

I can get a micrometer round my discs with the wheel on, and see the pad well enough through the wheel to guess it's wear within +/-10%, and remember, like tyres they should be replaced with 1-2mm of material left, not when the copper rivet (do they still have those to make them squeel when worn?) shows through the pad! So 70% is probably about half the original thickness.

Still the most annoying one I had recently was £55 to change my coolant because the "anti-freeze content was low"