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So my win8 account has suddenly asked for extra account recovery information - they have emailed my secondary email address a code to enter to confirm. Except win8 has locked out the laptop to do this, so I cannot acces my email to copy the security code to enter into the box as requested....*esc* and *win* key just got a battering to no avail.
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but you can still post on here? 😀
It is a bit counter intuitive, but most folk do have more than one way of accessing teh interwebz and email
[microsoft voice]
So you gave us an email address that you knew we would use to allow you to unlock your laptop and you *only* have access to it from the laptop it would be used unlock?
And that's our fault?
[/microsoft voice]
Surely there's a web interface to your email - they *all* allow that.
PEBCAK 😉
Oh so they are the new BT? You know, when your landline breaks they tell you to call them to report the fault, but...........
PEBCAK
+1 🙂
What else should they have done then?
It's OK, once Steve Ballmer announces that MS are bringing back BetaMax to take on Apple's iTunes store, you'll soon forgive them......
[i]Are microsoft that thick?[/i]
Not sure about thick, but very shit at security stuff. I've had a Microsoft Live account for about 10 years - the email I have registered is out of date (company changed names), but can I change the email address on my account? Can I f
Reminds me of the old VM/NTL email password recovery system...."If you have lost or forgotten your password, please enter your email address" *Click* "Thank you we have emailed you your password." Grrrreat....
I had to click on 'remind me later' to exit. My own email I tend not to do on phone, as it is work phone.
Meh, just seems a silly glitch.