[Closed] Anyone work for Skoda?

Annual service is not unreasonable. IIRC its normal for cars to have both a mileage / usage interval and a annual service if less than the milage interval. If its a part of the agreement then its what you signed up for

Didn't it come with a service booklet?
Should detail in there exactly what the servicing intervals are.

Is there not a button on your dash to check?
You probably have variable service intervals depending on your driving style.
Most VAG cars tell you how many miles / days until the next service.

Mine says 'Service Now!' every time i start it...its been like that for last 6000 miles 😳

Yep, you can see the milage or days left to service on the MFD. If its a long interval it might take 2 years or 20,000 miles for the first service

Mates VW just started counting the days down until they got it serviced.

I'm 14 months in to a 24 month Skoda lease, when tax was renewed by VW finance they also put it an reminder that it needs to be serviced according to schedule but as no actual service log book given with cars now I've assumed this means when the message to service comes up on the dash.

The Skoda Long Life Service is so called because there are no fixed service intervals and depending on how you drive your Skoda, a service will be required anywhere between 10,000 miles or 1 year (whichever occurs first), up to a maximum of 20,000 miles or 2 years (whichever occurs first).

Mates VW just started counting the days down until they got it serviced.

[i]The question is that if I hand it back at 2 years does it need a service? [/i]

According to what you've posted they need a first year service irrelevant of mileage, and if you're giving it back at two years (ie on the last day of the second year) then I'd argue no, it doesn't need a service - would you tax it? Or if it was a three year deal would you MOT it?

If it's a 3 year lease then yes you will have to MOT it.

I had a 63 plate Octavia company car. After 12 months I phoned them up and they said the car will tell you when it needs servicing and that once the light appears you have 600 miles to get it done.

a service will be required anywhere between 10,000 miles or 1 year (whichever occurs first), up to a maximum of 20,000 miles or 2 years (whichever occurs first).

I am just being thick or is that completely ambiguous?

Ah, within the Service Plan book there is a table of 'Q' numbers dictating what service schedules might be applicable. You have then to cross reference those numbers to a sticker in the front of the service booklet detailing the requirement for the particular car!!

Turns out we're a Q16 - Flexible Service Interval.

Inspection required after 30k km or 2 years
Oil Change Service -After 30k km, 2 years OR when the car tells you.
Brake Fluid Change - First change after 3 years then every 2 years

Thanks Skoda!!

Still ambiguous as to whether "after 2 years" is within a 2 year lease period or Skoda's respsonsibility when we hand the car back?

THEY WANT YOUR CASH FIR A SERVICE, AND TO CHECK YOURE LOOKING AFTER THE CAR IT DOES STILL BELONG TO THEM YOU JUST RENT IT

Check your lease docs. Many require a service if it's due within a month or 500 miles - so you won't get away without servicing it unless you hand back early.

Remember you don't have use a main dealer to do the work, an independent will probably be a lot cheaper.

I guess an oil change service won't be very expensive anyway?

I'd still service a car every year no matter what is said in the manual.

And if you are on a lease (not a PCP), then yes there could be penalties as no stamps in the service book could affect future value.

project - Member

THEY WANT YOUR CASH FIR A SERVICE, AND TO CHECK YOURE LOOKING AFTER THE CAR IT DOES STILL BELONG TO THEM YOU JUST RENT IT

[i]you don't have use a main dealer to do the work[/i]

depends on the contract - the OP's basically renting the car long term so the normal rules may not apply.

The lease docs say adhere to Skoda service intervals. Nothing specific about 500 miles before hand back or anything like that.

This should be black and white - it isn't to me!

Project - stop mumbling

I have two Skodas, one on set 20,000 mile/2 year servicing, the other is on variable interval which seems to be about 8000-9000 mile/1 year servicing.

I suspect you have the maxi-dot display (black screen, not green) in the middle of the speedo/rev dials. If you press the folder button below there (next to the trip zero button) it'll tell you how long until the next service.

1 year sounds about right if you're on standard servicing rather than long life (you'd know if you were on long-life as you'd have had to ask the dealer to set it to that when you bought it).

You will have to get it serviced before you hand it back.
Check what your service interval says on your dash settings, it varies depending on how you drive. I have a longlife service interval on my Caddy but the dash is saying it needs a service at 17,000 miles.

http://m.skoda.co.uk/contact-us ?

Our Fiesta is set service points, our BMW tells you when it needs it (apparent based on the recorded mpg)

Ours is a two year lease and max 16k miles, the miles bit should be OK. Its the 2 year bit thats ambiguous to me.

Thanks all - finally seem to have resolved my issue. The dash display has a long menu list and found the service requirement. In 14100 miles apparently - or 331 days (conveniently (for them) just before we return the car!).

Glad you got it sorted OP.

project - Member
THEY WANT YOUR CASH FIR A SERVICE, AND TO CHECK YOURE LOOKING AFTER THE CAR IT DOES STILL BELONG TO THEM YOU JUST RENT IT

WHAT?

Think what he's saying is they want to see the car. I was always suspicious of this when I leased as I always had visions of them looking around it, making note of any damage then they are pre prepared to charge you when they go back.

With the usage my cars get, I'm happy buying.