Anyone else's W10 r...
 

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[Closed] Anyone else's W10 running sloooowly today?

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Posts: 25815
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Or has my goatpr0n habit finally got me into trouble ?


 
Posted : 27/01/2018 8:05 pm
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Nope.


 
Posted : 27/01/2018 8:31 pm
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4gb ram?


 
Posted : 27/01/2018 8:55 pm
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Topic starter
 

nope, 16


 
Posted : 27/01/2018 9:00 pm
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Updates ?  Reboot machine !


 
Posted : 27/01/2018 9:00 pm
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Yes very slow over the last 5 hours.


 
Posted : 27/01/2018 9:03 pm
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Mine was horrific, so i started from scratch and it took a few days to get going. It's still unpredictable; some days it's fine, some it crawls - regardless of restarts.


 
Posted : 27/01/2018 9:04 pm
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If your running malware bytes,they've messed up an update and it's maxing out processors. The fix is being pushed out now.


 
Posted : 27/01/2018 9:15 pm
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<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">From Malwarebytes:</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">Earlier this morning, we published a protection update that caused connection issues for many of our customers. As a side effect of the web protection blocks, the product also spiked memory usage and possibly caused a crash. We have triaged this issue and pushed a protection update that resolves it.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">If the update does not resolve the issue automatically for you, please shut down web protection, check for protection updates, and restart your computer.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">The root cause of the issue was a malformed protection update that the client couldn't process correctly. We have pushed upwards of 20,000 of these protection updates routinely. We test every single one before it goes out. We pride ourselves on the safety and accuracy of our detection engines. To say I am heartbroken is an understatement.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">We are working hard to not only triage your issues and get your computer or business back up and running but to also rebuild your trust. We are going to overhaul how we publish these protection updates so that this never happens again.</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;">I am personally available to discuss both on this forum via personal message or at mkleczynski@malwarebytes.com</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;"> </span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"><b><u><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;"> How to resolve / verify you have the fixed update package </span></u></b></p>

<ul style="margin-bottom: 0cm; color: #212121; font-family: -apple-system, HelveticaNeue; font-size: 16px; -webkit-text-size-adjust: 100%;" type="disc">
<li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;">Update package version 1.0.3803 (Malwarebytes 3) or v2018.01.27.12 (Malwarebytes 2.x) or higher contains the fix</span>

<li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;">To resolve, simply reboot your machine. In some cases, a second or third reboot may be needed.</span>

<li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;"><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;">To verify you have this update, go to Settings -> About -> Update package version: 1.0.3803</span>

<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"></p>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;"></p>


 
Posted : 27/01/2018 9:15 pm
Posts: 9093
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Check the memory and processor usage - and see what's dragging the machine down.


 
Posted : 27/01/2018 9:21 pm
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Yes its malwarebytes then. My laptop keeps crashing.

A bad week for updates...


 
Posted : 27/01/2018 9:24 pm
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<p style="margin: 10px 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #eeeeee; line-height: 1.2em; color: #444444;"><p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>From Malwarebytes:</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>Earlier this morning, we published a protection update that caused connection issues for many of our customers. As a side effect of the web protection blocks, the product also spiked memory usage and possibly caused a crash. We have triaged this issue and pushed a protection update that resolves it.</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>If the update does not resolve the issue automatically for you, please shut down web protection, check for protection updates, and restart your computer.</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>The root cause of the issue was a malformed protection update that the client couldn’t process correctly. We have pushed upwards of 20,000 of these protection updates routinely. We test every single one before it goes out. We pride ourselves on the safety and accuracy of our detection engines. To say I am heartbroken is an understatement.</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>We are working hard to not only triage your issues and get your computer or business back up and running but to also rebuild your trust. We are going to overhaul how we publish these protection updates so that this never happens again.</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”>I am personally available to discuss both on this forum via personal message or at mkleczynski@malwarebytes.com</span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”> </span></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”><b><u><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; color: #353c41; line-height: 21px;”> How to resolve / verify you have the fixed update package </span></u></b></p></p>
<p style="margin: 10px 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #eeeeee; line-height: 1.2em; color: #444444;"><ul style=”margin-bottom: 0cm; color: #212121; font-family: -apple-system, HelveticaNeue; font-size: 16px; -webkit-text-size-adjust: 100%;” type=”disc”>
<li class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;”>Update package version 1.0.3803 (Malwarebytes 3) or v2018.01.27.12 (Malwarebytes 2.x) or higher contains the fix</span>
<li class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;”>To resolve, simply reboot your machine. In some cases, a second or third reboot may be needed.</span>
<li class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #353c41;”><span style=”font-size: 10.5pt; font-family: Helvetica, sans-serif; line-height: 21px;”>To verify you have this update, go to Settings -> About -> Update package version: 1.0.3803</span></p>
<p style="margin: 10px 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #eeeeee; line-height: 1.2em; color: #444444;"><p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”></p>
<p class=”MsoNormal” style=”margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; -webkit-text-size-adjust: 100%;”></p></p>

That's easy for you to type.


 
Posted : 27/01/2018 9:27 pm
Posts: 0
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Malwarebytes advice is on their Twitter feed. I tried to post it here but the usual problem.

Basically update and reboot. Drop and Roll.


 
Posted : 27/01/2018 9:42 pm
Posts: 25815
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Topic starter
 

thanks all - funnily enough even while I was asking the initial question I'd wondered if it was MWB as that was hogging quite a lot of resource

I'd been buggering about with Chrome extensions too and initially wondered if it actually was malware that was hard to deal with but a reinstallation of MWB seems to have sorted me.  (Wonder if it'll also fix that weird pop-up about real-time protection switching off)


 
Posted : 27/01/2018 10:08 pm

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