Any iPhone experts ...
 

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[Closed] Any iPhone experts around?

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Daughters iPhone 5 keeps cycling through the red battery screen and the white apple logo screen, each displaying for a couple of seconds.

It will only do this when plugged into a charger, unplugged from a charger it's dead. It was fully charged when it started to do this.

Tried to reset holding the sleep and home buttons, no joy. Tried holding the home button whilst plugging it into itunes, which gives me the itunes logo/plug into cable logo and then doing a restore but itunes then just tells me there's an error with various error codes after extracing all the software etc.

Updated itunes etc but no joy. Any ideas?

Thanks.


 
Posted : 11/08/2016 6:23 am
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Book an appointment with a guru mate.


 
Posted : 11/08/2016 6:29 am
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In-Built obsolescence. That's how they keep their sales up.


 
Posted : 11/08/2016 7:36 am
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^^^ rubbsh. Still using an old iPhone 4S

OP sounds like a hardware fault. Book a genius bar appointment. Guess would be to try a battery change which you can do yourself for £10. Seems to me it can't hold enough charge to do a restart. My wife's 4yr old 5's battery is on its last legs


 
Posted : 11/08/2016 8:00 am
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https://www.apple.com/support/iphone5-battery/

Try that first, maybe one of the batch.


 
Posted : 11/08/2016 8:25 am
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Can't get the serial number as its dead thanks. 99% certain I did look into that a while back and it wasn't affected.

How much should I be paying for a battery change at a local phone shop? I'd do it myself but she's already inconsolable after being without it for a couple of days.

Seeing a guru would involve the Trafford Centre on a Sunday which doesn't bear thinking about.


 
Posted : 11/08/2016 9:19 am
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Imei is on the back of the phone.
Think Apple is 40 prob 20 on the street


 
Posted : 13/08/2016 8:44 am
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Plug it into iTunes and see what happens.


 
Posted : 13/08/2016 8:45 am
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I think prices for replacement maybe slightly higher than @wysiwyg numbers but certainly that ballpark

@Rockape he already did that, if the battery is really dead the phone won't boot up you just get an apple logo / progress line


 
Posted : 13/08/2016 8:50 am
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I think prices for replacement maybe slightly higher than @wysiwyg numbers but certainly that ballpark

Given wysiwyg does a really good job of repairing iPhones I'd probably go with his estimates...


 
Posted : 13/08/2016 8:52 am
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Got the battery replaced locally for £20 bruv innit.

Working now and holds a charge for a lot longer. Only has to last a couple of months until the wife upgrades and then passes her old phone down but to be fair he seems to have done a decent job of it.


 
Posted : 13/08/2016 9:00 am
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With it plugged into the charger do a hard restart by holding down the power and the home button until it restarts.


 
Posted : 13/08/2016 11:47 am
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In-Built obsolescence. That's how they keep their sales up.

Yeah, 'course it is, that's why there's such a good market in second-hand iPhones, and why the prices remain high.
And why I'm using my old iP4 as a secondary phone at work, along with my 6+ 🙄


 
Posted : 13/08/2016 6:02 pm

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