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just had amazon?? phone me to let me know that a fake account has been set up and £1300 spent on it and they want to electronically send me a form to my phone for me to calrrify its not me and that I want the payment cancelled and refunded. Nothing gone from bank accout can't tell on visa account. I am infomred by them that they have to do a pre authorisation on teh payments and then a refund will be given. I asked them which name of bank or visa card it was on, but beause of multintional law they don't have this. They say the form does not require any bank details but Its a little fishy but quite conviincing, anyone in the know had this type of call, or infact let me knowit is correect. I assume it is something they want to send to my phone as some sort of scam???
As far as I'm aware Amazon only use your phone number for two factor authentication and text messages.
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Sounds really fishy to me. Amazon know it's a fake account but it's somehow your fake account? Is it your email address? what ties it to you - the credit card alone? I'd be speaking to my card provider before I responded to that.
Definitely a scam. I get about 4 calls a day at the moment.
If you want to be doubly sure, contact them using official means on their website.
Sounds like a phishing attemt...
This is a scam - they'll ask you for a code but have really asked amazon to password reset your account and they need the code to change the passwordbto one that they can control and highjack you account.
It's a we'll known phone scam.
It’s a scam.
No question.
If in doubt check via Amazon’s own website. DO NOT trust anyone who rings up purportedly from your bank or similar asking for personal details or money. They never will. Hang up & immediately call the party in question directly yourself to verify the veracity of the claim made.
I had a text message allegedly from my bank around Xmas stating their was an issue of some sort & to click on a link. I promptly deleted the message & rang my bank directly to confirm. It was a scam - a fairly new one & very convincing looking too.
Always speak to the party concerned phoning directly from your own phone - it’s becoming easier & easier to spoof numbers/texts/emails. Websites are harder but still not impossible. There’s usually a tell of some description that the website is not bona dude. It’ll be in the address bar.
If you fill in that form then I have a bridge and or a castle to sell you.
I get calls purporting to be from Amazon telling me X amount of money has been spent on my account, bla bla bla, and I always cut it off. Just like emails and messages that claim to be from DVLA and there isn’t enough money in my account to pay my vehicle excise tax, which I know is a complete lie, because all my direct debits and standing orders go out of a specific account that has excess built into it when the money is directed from my pay on payday, so I’m perfectly happy to ignore any and all such scams.
Just like the Microsoft calls telling me my computer is compromised and is sending out viruses, I tell them they’re lying, and that I know they’re lying. When they repeatedly claim they’re not, that they’re genuine, I just say that I know they’re lying because my computer is a Mac…
Funny how quickly the line goes dead.
Amazon will never phone you, if "Amazon" do phone it won't be Amazon.
I seem to be getting more scams these days. Had one yesterday from "BT" because apparently my internet line had become public and I needed to log on to my computer and do some stuff to sort it out. The real concern here is that unknowing, non-techy people will fall for it.
Yeah that one is couldn’t be more obvious it’s a scam. Why would they ask to verify a fake account?
Amazon will only phone you with your permission whilst your dealing live with their customer service.
It’s happening more and more, I worry for my parents, my mum wouldn’t be taken in, but I’m not so sure about my dad.
The only saving grace is my dad never pays for anything online, he gets me or my wife to do it, then gives us any cash later.
DO NOT trust anyone who rings up purportedly from your bank or similar asking for personal details or money. They never will
Strangely enough my bank actually does, apparently I have a investment manager assigned who wants me to use them for pensions etc rather than just a current account. However, phoning up claiming to be from a bank in the current environment does seem a bit daft. I never answer*, but I get emails and letters from them about them trying to contact me, so I'm pretty sure it's genuine. I'd never use them as retail banks are notoriously crap for investments - low returns and high charges.
* I never answer any phone call from a number I don't know out of principle. If its important they'll leave a voicemail.
I got a very confusing call from "Not Amazon" the other week about a direct debit that pays for Amazon Prime. Either the script was terrible or the woman on the phone was thick because I couldn't make head nor tail of what the problem was supposed to be.
Meant I could string her along for at least 5 minutes before I got bored and hung up.
I never answer any phone call from a number I don’t know out of principle. If its important they’ll leave a voicemail.
Likewise. Same with hidden numbers.
As an aside, I got a phishing text saying couldn't deliver when are you in? I answered I'm in all the time, when can I expect you? Silence.
Strangely enough my bank actually does, apparently I have a investment manager assigned who wants me to use them for pensions etc rather than just a current account.
Yep, I have this too, from our local branch. I've actually met her in person. I have pointed out it's a marketing tactic that is unlikely to work in the current climate, but every six months she calls...
Funnily enough, I did have a call in the last few months. From the bank's fraud team. I'd bought some piece of techy hardware and it was to be picked up from an Argos store - so I'm guessing that the postcodes didn't match or something.
As soon as she said who she was and what she was ringing about, I checked the number against their phone number on my banking card (it didn't match). So I said I'll call the fraud dept back, she sounded a bit put out. Found the fraud number off their website (which matched the number she'd called from), rang them back and yes, there as a transaction on hold and yes, it was the Argos order.
So all well that ends well - but just thought I'd mention an example of a time when you can get a call.
Yep, I have this too, from our local branch. I’ve actually met her in person.
I genuinely can't recall when I last went to my local branch, must be 10+ years!
You have a local branch? Get you.
I checked the number against their phone number on my banking card (it didn’t match).
I wouldn't trust it even if it did match, I suspect spoofing caller ID on a mobile network isn't hard.
As ever,
The rule of thumb is: If you find yourself having to ask, "is this a scam?" then the answer is "yes".
I suspect spoofing caller ID on a mobile network isn’t hard.
Spoofing CLI generally isn't difficult.
You have a local branch? Get you.
You have a branch? How quaint.
Martymac my (over 80, now) uncle got caught out by a phonecall claiming ... I think something to do with Sky boxes/subs ... And realized the second he'd put the phone down, and he spent the rest of the day sorting that out, cancelling card etc.
On the upside, hopefully the shock will mean he's more alert next time.
Very smart man, just one of those things where he had a lot on at the time and just wasn't thinking and it was mildly plausible...
Scam for sure. I am getting loads of texts from "royal mail" or "fed-ex" saying a package couldn't be delivered, click the link etc. Its all bull crap. The bad thing is some carriers do text you so easy thing to click.
had a few "amazon" calls recently what really annoys is now the use of professional voice actors on the messages to make them sound more legit.
