Amazon Logistics ha...
 

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[Closed] Amazon Logistics have damaged my garden gate

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Posts: 72
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Topic starter
 

...delivering a parcel that wasn't even mine!

Returned home today to find the garden gate bashing itself to pieces in the wind. Latch utterly bent, have had to remove it to wedge the gate shut with a couple of bricks.
The upright post must have moved as well as the top bolt no longer fits into place.
I am not amused...

On the doormat I find a note from Amazon saying they've left the parcel in the log store.
Puzzled, as we're not expecting anything, I find someone else's parcel stuffed in with the wood.
Do amazon still use Yodel? Or have they simply taken the useless twits on under their own branded delivery service.

Fact is that it isn't my parcel, and that whoever the delivery driver was has let themselves onto my property and caused all this bother.
Who should I direct my rant at?


 
Posted : 10/12/2015 6:44 pm
Posts: 341
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youve now got a free parcel


 
Posted : 10/12/2015 6:53 pm
Posts: 9440
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Maybe it's a new gate.


 
Posted : 10/12/2015 6:55 pm
Posts: 7121
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Whats in the parcel?


 
Posted : 10/12/2015 6:59 pm
Posts: 227
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could have been worse could have come home to a bent latch on the gate which led to a flooded home
😕
Amazon deliver some of the own parcels now in the big cities usually by some one on a paid only if delivered senario!
I ,ve come across plenty just dumped at doorways in full view of anyone walking by!


 
Posted : 10/12/2015 7:00 pm
Posts: 72
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Topic starter
 

I don't know what is in the parcel, but it doesn't rattle so unfortunately it cant be lego.
The frustrating thing is that the blasted parcel is meant for one of the houses across the road, about 30ft away, which clearly has the correct door number attached to the wall! Either delivery-chap was in such a frantic rush that the first house in the road(us) would do, or they just cant see very well!


 
Posted : 10/12/2015 7:06 pm
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https://www.amazon.co.uk/gp/help/contact-us/general-questions.html?skip=true

Go to orders placed.

Get amazon to contact you. take pics so you can send them the proof.
PS is the parcel bike shaped?


 
Posted : 10/12/2015 7:07 pm
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did i miss the bit where you said you had seen or someone else had seen or that cctv had captured images of this heinous crime taking place.. if not keep smiling and ..breathe


 
Posted : 10/12/2015 7:16 pm
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Done land on it ?


 
Posted : 10/12/2015 7:17 pm
 LHS
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I'm waiting for the day that the inevitable post - An amazon drone dropped my package through my roof.


 
Posted : 10/12/2015 7:26 pm
Posts: 15068
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Inspect package, if package value is greater than fixing gate, winning.

I imagine it will be hard to prove the damage was done by the courier.. What makes you so sure? It could have been kids being vandals etc.

It all hinges on the value of the parcel.. I doubt you'd get any luck with the courier as the damage could have been caused by the postman, or anyone really..


 
Posted : 10/12/2015 8:18 pm
 grum
Posts: 4531
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Maybe it's the thing Amazon were supposed to be delivering to us the other day. Delivery driver rang to say he was on our road and couldn't find the house - asked for directions. He never showed up, but according to our account he left the package 'in the mail box'. Where he actually left it god knows.


 
Posted : 10/12/2015 8:22 pm

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