All I wanted was to...
 

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[Closed] All I wanted was to order some chicken

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In Nandos fuming. You have to order by QR code, no problem, except first problem no decent phone reception (middle of Manchester O2 but that's a separate issue), OK log into the in-house WiFi, wants an email address, why! Enter my usual fake address, wibble@wobble.com, connects. Start to navigate the order, WiFi drops connection to the Internet halfway through, get it to reconnect, loses half the order. Redo the order, checkout, wants me to create a verifiable account, I don't want them to have my email, suck it up, create an account which I won't remember if I go in again(unlikely). Finally get to the pay bit, pay using Google Pay, it just hangs, waits 5 minutes, calls someone over, they have the order but apparently its waiting for my bank to authorise. Wait another 5 minutes, get shirty with waitress, apologise, its not her fault, eventually she cancels the order and I pay by card. Get some half mumbled apology and something about ordering from the table being safer due to Covid, restaurant is full of people, not a mask or any attempt at social distancing in sight. First World problems I know but Nandos used to be so simple and easy.

 
Posted : 03/12/2021 7:13 pm
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You think that's bad? Yesterday I went to use Paypal, entered my username and password (long strong password stored in a database), typed in the 2FA code, and then Paypal demand me to go outside in the cold, wait to get mobile reception, and then do something with a text message to which supposedly lets them know I'm really me.

Paypal lost out to that £5 transaction that'll teach them.

 
Posted : 03/12/2021 7:21 pm
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Breakfast

 
Posted : 03/12/2021 7:22 pm
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Punching yourself in the genitals would have been more satisfying

 
Posted : 03/12/2021 7:24 pm
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Next time go to a real restaurant?

 
Posted : 03/12/2021 7:25 pm
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Wasn't my choice.

 
Posted : 03/12/2021 7:34 pm
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not rite bruv should've smashed the place up all you wanted was some chicken

 
Posted : 03/12/2021 7:39 pm
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Wasn’t my choice.

And

but Nandos used to be so simple and easy.

Makes me suspicious 🤨

 
Posted : 03/12/2021 7:41 pm
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I'd been dragged in before and went back in as previous experience wasn't too horrendous. Chicken was alright. Got free drinks in the end, saved £13 for 4 bottomless Coke Zeros you can no longer refill yourself, so partial win.

 
Posted : 03/12/2021 7:44 pm
 grum
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Partridge has a good system for ordering at Nando's!

Nando's is quite a baffling halfway house between fast food and pretending to be a restaurant IME. Think I've only been once and was very underwhelmed.

Their sauces in supermarkets etc are aight though.

 
Posted : 03/12/2021 7:45 pm
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some people just make life hard..

 
Posted : 03/12/2021 7:48 pm
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Had a deliveroo Nando's yesterday, paid for on apple.pay. Was lovely.

 
Posted : 03/12/2021 7:59 pm
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Seems quite alot of the issues are self inflicted.

There's a reason nandos have so many sauces and most are spicy.....*

* Based on the one time I was dragged in because it was the only quiet place during the tour series......

 
Posted : 03/12/2021 8:18 pm
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If I was providing a WiFi service, even a free WiFi for customers, I'd want to know who was using it, if for no other reason than to have some chance of defending myself against claims from customers that their phones were hacked while using it. So while I agree with the OP's reluctance to give them an email address, I think they probably have a valid reason for asking. Following on, if you give them a fake address, you probably shouldn't complain when the WiFi drops out because they can't verify it.

 
Posted : 03/12/2021 8:32 pm
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None of the restaurants around here ask for an email address tolog on to wifi and I am with the OP - the only reason they want your email address is to harvest it for marketing.

 
Posted : 03/12/2021 8:37 pm
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Refills were self serve in the 2 different Nando’s I’ve been into in the last 6 weeks. Found the ordering system easier than the ‘Memorise everyone’s order and go to the till’ business.

If I was so scared of giving a business my email address, there’s no way they’d be getting my card details, but that just me I guess.

 
Posted : 03/12/2021 8:39 pm
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None of the restaurants around here ask for an email address tolog on to wifi and I am with the OP

They are nieve.

the only reason they want your email address is to harvest it for marketing.

Nope. There's laws mandating if you provide internet you should have a trail of who's using it..... Ie if someone's using your WiFi to access naughty things you should able to show who was using it.....

 
Posted : 03/12/2021 8:41 pm
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I have only seen this harvesting of emails in chains.  What law says you need the email address of the person using your Wifi.?  Scotrail does not, none of the local restaurants do,  I have only had my email address asked for by people harvesting them for marketing -

 
Posted : 03/12/2021 8:45 pm
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There’s a reason nandos have so many sauces and most are spicy…..*

Because it’s grilled chicken and would just taste like grilled chicken otherwise?

 
Posted : 03/12/2021 8:47 pm
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Had a supposedly 4-star hotel in the Lakes make me order breakfast the night before via a QR code and app. With bollock-all wifi in the hotel.

Turned out that what I want for breakfast at 9pm isn't what I want the following morning, either.

 
Posted : 03/12/2021 8:48 pm
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Gpdr prevents them using it for marketing.

 
Posted : 03/12/2021 8:49 pm
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Because it’s (over)grilled chicken and would just taste like (over)grilled chicken otherwise?

 
Posted : 03/12/2021 8:50 pm
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The internet drop was nothing to do with logging into their WiFi, I used a fake address, they didn't verify it, I connected, it worked for 5 minutes. WiFi connection stayed on, link to the internet then dropped mid order losing half of it, you order online. They then made me create a (verified) account to actually place the order which there was no need for, could easily have placed the order without knowing who I was, just needed the table number. A lot of online retailers allow you purchase without setting up an account.

There's clearly no requirement to provide an email address when you use free WiFi, many places let you connect automatically, many others like Nandos require an address that looks like an email but dont verify it before it lets you connect.

 
Posted : 03/12/2021 8:59 pm
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So set up a real address "stumpyjmarketing@blah.com" and use that for every such scenario. Or just mark as shown, or hit unsubscribe when the first one comes through. It's really not worth the stress.

 
Posted : 03/12/2021 10:46 pm
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Apple and Firefox now have an email service to mask your real email address.

As an aside I love how we can go from the frustrations of buying chicken to the ethics and legality of email address harvesting in very few steps.

 
Posted : 03/12/2021 10:51 pm
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There’s laws mandating if you provide internet you should have a trail of who’s using it….. Ie if someone’s using your WiFi to access naughty things you should able to show who was using it…..

With an easily faked email address? I mean, it's plausible given the complete idiocy of our government but even then I doubt it.

 
Posted : 03/12/2021 11:07 pm
 grum
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There are services that give you a temporary email account that you can reply from to authenticate.

 
Posted : 03/12/2021 11:13 pm
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Punching yourself in the genitals would have been more satisfying

I believe that is actually the literal translation of "Nandos"...

 
Posted : 03/12/2021 11:22 pm
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I’d want to know who was using it, if for no other reason than to have some chance of defending myself against claims from customers

Or defending yourself after a customer downloads child porn over your Internet connection.

Maybe it's just me but I find it weird that people only have one email address. It's trivial to set up a valid, working webmail account on Google / Microsoft / Protonmail / Mail.com / Yahoo! / a supporting cast of thousands. You can create an account for exactly this use case. I have one with like 5,000 emails in the Inbox, a dozen are various sign-up confirmation or download links and the rest is spam.

Or, hell, register a domain. You could give them an address of nandos@stumpyjon.com and you'd know immediately - and be able to block it - if they started abusing your details.

 
Posted : 04/12/2021 12:27 am
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As per all such things.

Normalemailstarterbit+nandos@gmail.com then sack off any hastle.

But nandos... Once was enough. Can cook that at home.

 
Posted : 04/12/2021 12:35 am
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Gpdr prevents them using it for marketing.

It supposed to but doesn't always - I have just had an adjudication from the ICO with a company doing exactly that - what they do is put in the terms and conditions that you have given them permission to use it for marketing and then try to pretend that is good enough for GDPR - which it is not

Thats the 4th ICO adjudication I have had against companies for illegal harvesting and use of email

 
Posted : 04/12/2021 2:11 am
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what they do is put in the terms and conditions that you have given them permission to use it

No body be forcing you to use the free* WiFi.

*No such thing as free....if your not paying your probably the product 😉

 
Posted : 04/12/2021 9:16 am
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I'm with the OP on this one, it's been a long time since I've had a positive Nando's experience

 
Posted : 04/12/2021 9:39 am
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I've never been, I often look at the food and folk in my local one on the way to wagamama next door, neither look very tasty.

 
Posted : 04/12/2021 9:43 am
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Top tip - say you’ve an allergy* and you’ll get waiter/table service ordering IME in Nando’s.

*in our case this was a legit nut allergy.

 
Posted : 04/12/2021 9:52 am
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Next time go to a real restaurant?

Casa do Frango near Borough Market for a posh Nando's

 
Posted : 04/12/2021 10:06 am
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I'm starting to think that the main reason people go is the price rather than the experience

 
Posted : 04/12/2021 10:14 am
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I’m starting to think that the main reason people go is the price rather than the experience

I know, imagine being so impoverished that you actually get distracted from seeking gastronomic excellence* by having to budget for your meals! Peasants....

*well, maybe not in Nandos

 
Posted : 04/12/2021 10:48 am
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If that adverse to the old email issue above the simple solution is.

Sorry will need waiter service my phone doesn't access the internet /I don't have a phone /I've not got a smart phone etc etc etc

 
Posted : 04/12/2021 12:17 pm
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Well the intrusions continue, both On Yer Bike and Halfords wanted my contact details today in store when paying for pretty low value items. Given Halfords can't even manage to keep their stock straight (supposed to have a set of wheel ramps in stock, confirmed by the store assistant, how do you lose a huge 17Kg stock item) I don't trust them to look after my email and home address info. Both were both bluntly told no. I feel for the store staff, it's not their decision but unless it's made pretty clear it's not appropriate there's no chance it'll change.

 
Posted : 04/12/2021 12:17 pm
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You must lose your shit when you order online for delivery

 
Posted : 04/12/2021 12:25 pm
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 Both were both bluntly told no.

they're just following a script, but way to go sticking it to the man...

ps. politely saying no thanks has nearly the same end result. except you get the stuff, they don't think 'what a dick'.

 
Posted : 04/12/2021 12:40 pm
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You must lose your shit when you order online for delivery

I tried to buy something online once, never again. Apparently they need my address "so the driver knows where to deliver the order" or some bollocks like that. Well, they don't catch me out that easily.

 
Posted : 04/12/2021 1:39 pm
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Halfords send you a receipt to your email. My only beef with that is they can't link my email to my trade card, same as Screwfix do. Other than that crack on.

 
Posted : 04/12/2021 10:32 pm
 Drac
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I’ve been to Nando’s a few times since restaurants reopened the first time last year. They’ve always asked if I can use the QR or if I need to order. Couple of times needed to use their Wi-Fi, I just use a fake email.

I find the order interface a bit clumsy, had no issues though all arrived prompt and except when they had table service only rules you can fill your own drink.

Nando’s is one of my chain guilty pleasures.

 
Posted : 05/12/2021 6:31 am
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Halfords send you a receipt to your email.

I was going to suggest this. I wish more places did it. What's better when you want to make a warranty claim, searching your email account for 'halfords' or scrabbling round in a drawer full of crap for a scrap of paper last seen 11 months ago?

Supermarkets piss me off for this. Go through the checkout and long strip of paper automatically spools out. I didn't ask for it, I don't need it, I certainly don't want it, it's going to get screwed up and thrown straight in the bin. It's just so pointlessly wasteful.

Pushy ATMs can get in the sea as well. Options: 1) check balance; 2) cash with receipt; 3) cash only. Select '3.' "Would you like to check your balance first?" No. "Would you like a receipt?" What the **** was the point of the first question, then?

 
Posted : 05/12/2021 7:57 am
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Nando’s is one of my chain guilty pleasures.

I used to like Nando's. You got a reasonable amount of reasonable food for a reasonable price. Then they changed the menu and replaced their veggieburger with something nowhere near as good.

 
Posted : 05/12/2021 7:59 am
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I was going to suggest this. I wish more places did it. What’s better when you want to make a warranty claim, searching your email account for ‘halfords’ or scrabbling round in a drawer full of crap for a scrap of paper last seen 11 months ago?

You don't need it for halfords because the info remains in their computer systems and can be accessed and you do not need a receipt for returns

Supermarkets piss me off for this. Go through the checkout and long strip of paper automatically spools out.

My local supermarket asks if you want a receipt - both the self serve tills and the staffed ones

 
Posted : 05/12/2021 8:34 am
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You don’t need it for halfords because the info remains in their computer systems

What info? The info the OP refused to give them? 😁

My local supermarket asks if you want a receipt – both the self serve tills and the staffed ones

We're getting there. Self-serve are getting better, I think my local Tesco and the old ASDA I used to use both do this now. The vast majority of traditional checkouts now ask "do you want a receipt? and if you reply no they throw away the auto-printed slip for you.

Shout-out to Sainsbury's for at least printing double-sided, mind.

 
Posted : 05/12/2021 9:00 am
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What info? The info the OP refused to give them?

the transaction info - I know because I have returned stuff to halfords without the emailed receipt- you take the item in, tell them the approx date, they find the transaction on the system and return your money - as is your legal right

Local supermarkets here do not print anything unless you ask for it  its not auto printed and thrown away.  NOthing is printed unless you say you want a receipt

 
Posted : 05/12/2021 9:08 am
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God forbid you’d be given a small paper receipt for a shopping trolley full of things wrapped in plastic.

 
Posted : 05/12/2021 9:19 am
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Pushy ATMs can get in the sea as well. Options: 1) check balance; 2) cash with receipt; 3) cash only. Select ‘3.’ “Would you like to check your balance first?” No. “Would you like a receipt?” What the **** was the point of the first question, then?

Probably because they (these independent atm operators like cashzone) get paid if you pick a service like checking balance. Damn them for trying to earn more out of your convenience.

 
Posted : 05/12/2021 9:53 am
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This thread reminds me of IceTs cover

Of this classic

 
Posted : 05/12/2021 10:21 am
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That Ice T song is amazing!!!! I'm gonna be playing every day after work from now on lol

 
Posted : 05/12/2021 5:04 pm
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It reminds me of this little gem:

 
Posted : 05/12/2021 5:06 pm
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That Ice T song is amazing!!!!

It's not an Ice T song, and he's bloody ruined it! 😡

***skates off, as if possessed.

 
Posted : 05/12/2021 6:22 pm

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