Alexa no longer rec...
 

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[Closed] Alexa no longer recognises "BBC Radio 4"‽

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We have an Alexa with a screen in the kitchen. Morning ritual typically kicks off with "Alexa, play Radio 4" whilst sorting a double shot from the Espresso machine.

This morning i'm greeted with the unhelpful response,"sorry, I can't find the station you requested..." its the same response when I ask for BBC 6 music, another household staple during the day.

Anyone else getting this this morning?

First world problems, but sometimes morning routines ain't to be messed with. Chuffin' Bezos.


 
Posted : 28/01/2022 7:25 am
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Sadly, ours still recognises Radio 2. Chuffing Zoe Ball.....🙄


 
Posted : 28/01/2022 7:30 am
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Yup same here. I used Alexa open BBC and it brings up BBC sounds you can chose from there.


 
Posted : 28/01/2022 7:52 am
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Same, doesn't recognise any BBC stations


 
Posted : 28/01/2022 7:54 am
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...Google speakers seems to work...

Unsure if that is good or bad though!


 
Posted : 28/01/2022 7:57 am
 igm
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Alexa’s been promised a seat in the House of Lords by Boris.


 
Posted : 28/01/2022 8:00 am
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I can relate, I don't recognise a Radio 4 without Barry Cryer either.


 
Posted : 28/01/2022 8:06 am
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Thank god for that!

I thought ours had gone rogue. Or I was going mad

“Alexa… play radio 4” are the first words I utter every day as I put the coffee machine on (how STW am I?!)

This morning she put on something dreadful like Smooth FM on instead. Repeated requests got the same result

What’s going on? Has Bezos deemed the BBC to be unworthy of his platform now then?


 
Posted : 28/01/2022 8:08 am
 wors
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You have to enable bbc sounds through the Alexa app


 
Posted : 28/01/2022 8:11 am
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Apparently you now have to say

“Ask BBC Sounds to play Radio 4”


 
Posted : 28/01/2022 8:14 am
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Do you want an update on what you've missed? Well, plenty of Barry Cryer singing... (well, I say plenty, they could play just that all morning, and I'd be happy)... and members of the government arguing in public about the NI increases.


 
Posted : 28/01/2022 8:15 am
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Alexa wouldn’t open BBC Radio 6 for even even when I asked it to do it via BBC sounds 🙁 NP, ‘play music by Vivaldi’ got something going from Apple Music in the shower. Then used Bluetooth to play BBC R3 to Alexa in the kitchen for breakfast.

Unsure if it’s a rights thing, a bug, or more freakiness like the absence of Alexa a few days back.


 
Posted : 28/01/2022 8:27 am
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I thought these things were supposed to make life easier.  3 clicks of the mouse and radio 6 is playing on my setup.  No having to talk to anyone let alone a robot


 
Posted : 28/01/2022 8:31 am
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I am glad its not just me, I had to ask it to open the BBC app this morning to get R4.

I hope it goes back to the old days it was a lot easier.


 
Posted : 28/01/2022 8:33 am
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Have you not got a knob you can twiddle?


 
Posted : 28/01/2022 8:33 am
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Pffft mine comes on automatically when I wake up

[img] [/img]


 
Posted : 28/01/2022 8:35 am
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Are these things not inherently crap?

What real benefit do they offer over say physically turning on a radio or googling whatever it is you want to know on your phone?

Honestly never understood these things. Our reliance on technology (because we're too bloody lazy to physically do anything ourselves) could come to bite us in the arse.

As Reinhold Messner once said, "Eines Tages geht der Mensch kaputt, weil er zu faul ist zu Fuß zu gehen."

One day the human race will fail because it's too lazy to walk. "


 
Posted : 28/01/2022 8:39 am
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My Sonos with built in Alexa is doing the same this morning.

Glad its not just me then !


 
Posted : 28/01/2022 8:42 am
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What real benefit do they offer over say physically turning on a radio or googling whatever it is you want to know on your phone?

They're great when you're cooking and your hands are covered in raw chicken or flour or whatever.


 
Posted : 28/01/2022 8:46 am
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They’re great when you’re cooking and your hands are covered in raw chicken or flour or whatever.

I've developed an amazing ability called "turning on the radio before I start cooking".


 
Posted : 28/01/2022 8:51 am
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Another advantage of playing music as I do of course is it comes thru proper speakers.  Depending on the room either old missions or gale mini monitors.  I cannot believe an alexa gives a similar sound quality


 
Posted : 28/01/2022 8:55 am
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You can plug an Alexa in to an amplifier so you get the smart function and to use your speakers too. Given that you can often pick up an echo dot for £20, that’s a cheap way of getting the best of both worlds.

99% of the time Alexa is flawless, the 1% of time that it isn’t, all the luddites come out of the woodwork!


 
Posted : 28/01/2022 9:04 am
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Apparently you now have to say

Why can't they just leave shit alone!!?!

My morning ritual, whilst making the porridge through bleary eyes, mumbling out..."alexa play 6music"

Incidentally, I really love Chris Hawkins, what a top bloke.


 
Posted : 28/01/2022 9:08 am
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all the luddites come out of the woodwork!

Said Bezos' bitch.


 
Posted : 28/01/2022 9:09 am
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Luddite and proud!  I'm going to come round to your house and smash your alexa for taking away real peoples jobs!


 
Posted : 28/01/2022 9:10 am
 5lab
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Given that you can often pick up an echo dot for £20, that’s a cheap way of getting the best of both worlds.

whilst true, if you want nicer quality you really want an echo link (£200ish) or link amp (£280ish).


 
Posted : 28/01/2022 9:11 am
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They’re great when you’re cooking and your hands are covered in raw chicken or flour or whatever.

I'm generally slightly skeptical of voice controlled things (though not to the point that I'd try and argue that walking to a computer, waking it up and doing '3 clicks of a mouse', is more convenient than simple saying a sentence when you are getting on with something else), but being able to tell Siri to add things to a shared shopping list while your hands are full cooking rather than wrestling with a phone, is one of the most useful things ever.


 
Posted : 28/01/2022 9:12 am
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Like most of this tech there are a few things it does that can be great (if it’s what you want) and then they bundle in a whole load of other stuff. For us the main things are:

“Alexa play xxx by yyy” Pretty much any song (or album) I want to play available whenever I want simply by asking for it. My younger self would have found that mind blowing.

“Alexa add xxx to the shopping list” Any member of the family can add things to the list and whenever I happen to go shopping I just open the app on my phone and there is the list.

“Alexa ask the bbc to play radio4” is working just fine for me, but usually I’ll just “open the bbc” to get to bbc sounds and play any station, show or podcast I fancy from there.

If you don’t have a use for one then of course it’s useless, but some of the things it can do would have sounded like science fiction just a few years ago.


 
Posted : 28/01/2022 9:13 am
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Mine continues to work fine as long as I say "play BBC Radio 4 or 6"


 
Posted : 28/01/2022 9:17 am
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working on the Echo , but not the Show 8. GO figure!


 
Posted : 28/01/2022 9:38 am
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Mine must be the Alexa equivalent of Dracs iPad. Play Radio 4, play Radio 6, play BBC Radio 4 etc all working first time.


 
Posted : 28/01/2022 9:42 am
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Mine wasn't;t working earlier, now play Radio 2 etc. working fine.

Must be a few stressed teams in Alexa HQ these days!


 
Posted : 28/01/2022 9:46 am
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I’ve developed an amazing ability called “turning on the radio before I start cooking”.

Yes, but you can’t then ask your radio how long you’ve got left on your timer, can you? 😃


 
Posted : 28/01/2022 9:57 am
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I’ve developed an amazing ability called “turning on the radio before I start cooking”.

I bet your radio doesn't make a farting noise either when you tell it to pull your finger.


 
Posted : 28/01/2022 9:59 am
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but you can’t then ask your radio how long you’ve got left on your timer, can you? 😃

No - but you can just glance at the clock


 
Posted : 28/01/2022 10:05 am
 Sui
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I've just tried this mornign and it's all working - i've always said "Alexa, BBC Radio 1,2,3,4" etc it all still works.. - it responds with "playing xxxxx on BBC sounds" - i've not linked anything either.


 
Posted : 28/01/2022 10:06 am
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No – but you can just glance at the clock

What if you live in a casino?


 
Posted : 28/01/2022 10:08 am
 IHN
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Are these things not inherently crap?

What real benefit do they offer over say physically turning on a radio or googling whatever it is you want to know on your phone?

Honestly never understood these things. Our reliance on technology (because we’re too bloody lazy to physically do anything ourselves) could come to bite us in the arse.

As Reinhold Messner once said, “Eines Tages geht der Mensch kaputt, weil er zu faul ist zu Fuß zu gehen.”

One day the human race will fail because it’s too lazy to walk. “

Beautifully put. I'd also add "...if it hasn't already failed because it's exhausted the planet's resources by developing more and more unnecessary crap that uses more and more electricity"


 
Posted : 28/01/2022 10:12 am
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There was a report recently about how unused these things are shortly after purchase - link

My personal experience very similar and now completely unused as I went full luddite.

And as for

if you want nicer quality you really want an echo link (£200ish) or link amp (£280ish)

Just sums up streaming in general - get rid of your nice quality sound system for the wonderful convenience of this shiny new tech. A few years later - doesn't this cheap cr@p we flogged you to replace your sound system sound sh!te - buy a better one using newfangled hi-res audio.


 
Posted : 28/01/2022 10:18 am
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99% of the time Alexa is flawless, the 1% of time that it isn’t, all the luddites come out of the woodwork!

60% of the time it works every time!


 
Posted : 28/01/2022 10:19 am
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I bet it's something to do with the BBC attempting to direct everything through BBC Sounds. Perhaps they've switched off some legacy streams that Alexa was using.


 
Posted : 28/01/2022 10:20 am
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Google Assistant is playing Radio 4 just fine.


 
Posted : 28/01/2022 10:44 am
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They’re great when you’re cooking and your hands are covered in raw chicken or flour or whatever.

Our kitchen radio is often covered in chicken juice, raw egg etc.. I just feel silly talking to the ether.


 
Posted : 28/01/2022 10:54 am
 DrP
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Anyone else getting this this morning?

Mine went daft this am as well...

Might be working now?

DrP


 
Posted : 28/01/2022 11:50 am
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Another advantage of playing music as I do of course is it comes thru proper speakers. Depending on the room either old missions or gale mini monitors.

Are those connected to your gramophone?


 
Posted : 28/01/2022 12:33 pm
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I’ve developed an amazing ability called “turning on the radio before I start cooking”.

They're "Skills" grandad. 😉


 
Posted : 28/01/2022 12:53 pm
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Threads like this never cease to amaze me. The number of people who feel it necessary to wade in and proudly tell you how they don't use something and they're not interested in it.

It's weird, it'd be like me jumping into football threads going "well, I don't get it, it's just a bunch of blokes kicking a ball about, I did that when I was twelve!" Are they that stuck for something to do?

Well done, have a biscuit, mind the door doesn't hit you in the arse on your way out.


 
Posted : 28/01/2022 1:01 pm
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You can plug an Alexa in to an amplifier so you get the smart function and to use your speakers too. Given that you can often pick up an echo dot for £20, that’s a cheap way of getting the best of both worlds.

Can you? I thought the Echo Dot only had audio in, you need a full-sized Echo for output?

Why can’t they just leave shit alone!!?!

As someone else posited, I wouldn't be surprised if it's the BBC rather than Amazon who has changed something.


 
Posted : 28/01/2022 1:03 pm
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Can you? I thought the Echo Dot only had audio in, you need a full-sized Echo for output?

You can with my Mk1 echo dot at least, just use a 3.5mm cable. I have exactly that in the garage


 
Posted : 28/01/2022 1:12 pm
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Having now ventured down to the kitchen for a spot of lunch (Greek flatbread mock ham and cheese "pizza", yum) mine seems to be working now...I'm now joined by Ed Stourton's dulcet tones for 'world at one' news.

I've concluded I no longer respond well to change, and definitely not at 6am 😉


 
Posted : 28/01/2022 1:36 pm
 StuF
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Mine also working now, must have been a glitch in the matrix


 
Posted : 28/01/2022 1:47 pm
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Threads like this never cease to amaze me. The number of people who feel it necessary to wade in and proudly tell you how they don’t use something and they’re not interested in it.

For me it was in reaction to another thread where people were extolling the virtues of this tech and how it made life easier.  Now we find a load of grumpy folk who couldn't get their fix of old folks radio this morning via their faultless and easy bit of tech

I find the techno addicts on here funny especially when defending their tech.

Two principles I follow  KISS and Reduce . reuse, recycle  Alexa breaks both of them!

So the reason for my post cougar was I find the techo nerds funny


 
Posted : 28/01/2022 1:48 pm
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I noticed this the other day.

"Alexa, play BBC 6 music" Does not work

"Alexa, play 6 music" does work.

Maybe there's some sort of Tory infiltration of the algorithm.


 
Posted : 28/01/2022 1:51 pm
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Anyway - I'm off to smash some looms


 
Posted : 28/01/2022 1:53 pm
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You can with my Mk1 echo dot at least, just use a 3.5mm cable. I have exactly that in the garage

Hm. I'll have a play. Ta.


 
Posted : 28/01/2022 2:01 pm
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I was about to buy a apple homepod mini when I found the BBC have blocked direct playing of BBC radio stations on it. you can do it through the BBC sounds app but not natively.

short sighted if they are rolling this across amazon/google as well. .


 
Posted : 28/01/2022 2:03 pm
 DrP
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For me it was in reaction to another thread where people were extolling the virtues of this tech and how it made life easier. Now we find a load of grumpy folk who couldn’t get their fix of old folks radio this morning via their faultless and easy bit of tech

Thing is, on balance, the new tech (I find) is MUCH more useful, than it is faulty.
Granted, at times my smart lights (well, the hub that controls them) drops out, and i have to go to the light switch to turn them on/off. Cue a bit of ribbing from my OH/TJ etc (they ARE separate people, BTW!) about "how rubbish the smart lights are and an actual switch is MUCH better"...
But when new tech jsut works (like it does 98% of the time) we forget about it... we forget we don't need to get out from under the comfy duvet to turn off the hallway light that was left on..we forget that I can turn all the lights off, but drop my kid's room light to 10% with a mere whisper... we forget that "no - i dind't leave the lights on all day.. they turn on when I get within 50m of the house but ONLY when it's dark outside...AUTOMATICALLY" etc etc....

Anyway...back in ya cage grandpa!!!

DrP


 
Posted : 28/01/2022 2:21 pm
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I was about to buy a apple homepod mini when I found the BBC have blocked direct playing of BBC radio stations on it. you can do it through the BBC sounds app but not natively.

short sighted if they are rolling this across amazon/google as well. .

You can create an automation on your iPhone so that it will play via Siri.

Siri BBC automation


 
Posted : 28/01/2022 2:59 pm
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I was a grumpy old skeptic about smart assistants till recently.  Dipped my toe in before Christmas via the Google route with a pair of Nest audio smart speakers, a Nest mini speaker and a handful of smart bulbs and plugs.  It's brill.

Best things,

Shopping list - at the very moment you realise you're out of brown sauce, bog roll or chain lube, instead of trying (and failing) to remember, or hunting for a pen and paper, just say it out loud and it's on my list, which the wife shares so it's on her phone too.

Remembering where you put stuff. 'Hey Google, remember that I put my spare key behind the baked beans' - months later 'hey google where did I put my spare key'?  Crucial at my forgetful stage of life!

Broadcasts - Asking my wife in the kitchen if there's 'any chance of a brew'? when I'm in the garage - or her telling me tea is ready.

Timer - 'hey google start 15 minute timer' - for baking, Covid tests, coffee brewing or whatever.  Especially handy when cooking so you don't have to fumble for your phone when your hands are covered in butter or whatever.

Schedules - 'Hey Google goodnight' - switches the lights off, switches our electric blankets off (don't judge me), asks if we want an alarm, plays relaxing music 'til we fall asleep. 'Hey Google good morning' lights on, tells me the weather and any appointments I have, plays the BBC news headlines, switches the kettle on.

All the obvious stuff too such as playing Spotify, podcasts, remembering birthdays, finding out when local shops close, what time TV progs start etc.

Yes, there are less techy and lazy ways to do all this stuff, but it is convenient and fun.  I haven't got a Nest thermostat yet, but that's on the list.  Having it switch the heating and lights off every time we leave the house is a potential eco benefit to slightly assuage my guilt at buying more 'stuff'.

Only slight fly in the ointment is Sonos have just won a patent infringement case against Google.  I have my 2 Nest audios linked as a Stereo pair.  It's no longer possible to change the volume using voice commands. You can do the speakers individually, but not the pair together. No biggie.

Any other smart home functions I'm missing?


 
Posted : 28/01/2022 4:20 pm
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Any other smart home functions I’m missing?

Yale do a nest enabled door lock. You can also have a nest doorbell, and smoke alarms, and cameras.

We have a nest thermostat, it's been pretty good. If it's a bit chilly I can turn the heating on using my phone while I'm sat on the bog.


 
Posted : 28/01/2022 4:31 pm
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If it’s a bit chilly I can turn the heating on using my phone while I’m sat on the bog.

Now you're talking! What a time to be alive!


 
Posted : 28/01/2022 4:33 pm
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You can plug an Alexa in to an amplifier so you get the smart function and to use your speakers too. Given that you can often pick up an echo dot for £20, that’s a cheap way of getting the best of both worlds.

A brand new Echo Flex is only £10 and has a 3.5mm aux output.


 
Posted : 28/01/2022 5:36 pm
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A brand new Echo Flex is only £10 and has a 3.5mm aux output

Grab it quick, it's been discontinued.

As for the likes of TJ - KISS is fine if it works for you. Towards the end, my bedridden mum liked to use Alexa for a number of things and they all made life simpler for her. I also used it to "drop-in" on her so we could talk through other stuff without her having to find/hold the phone. After she died I used them to setup a number of security routines to help keep her house secure.

As for the comments such as;
"I switch the radio/lights on before I start cooking".... With Alexa I can do all of that with 'dirty hands' as well as change channels or play a podcast instead and also change the volume while cooking.

"I look at the clock".... Last night I had about seven different timers running simultaneously for things like stirring the paella, adding the Garlic/prawns, turning the meat over (prepping for today as a separate dish) and getting the champagne out of the freezer before it froze.

I agree with Cougar. Don't knock it until you have tried it 😉


 
Posted : 28/01/2022 5:57 pm
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I’ve developed an amazing ability called “turning on the radio before I start cooking”.

Which as long as you don't want to change volume or station, works perfectly well. The google mini really came into its own when I was re-decorating, and could make voice commands from the top of a ladder.

One thing I can't work out though: I have a pair of powered speakers which sound good when receiving bluetooth directly from my phone (eg BBC Sounds or Spotify) but bloody awful when doing the same from a google mini. Any ideas?


 
Posted : 28/01/2022 6:05 pm
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Schedules – ‘Hey Google goodnight’ – switches the lights off, switches our electric blankets off (don’t judge me), asks if we want an alarm, plays relaxing music ’til we fall asleep. ‘Hey Google good morning’ lights on, tells me the weather and any appointments I have, plays the BBC news headlines, switches the kettle on.

This is what the loom-smashers* are missing.

It's not just 1:1 analogous with a light switch. I've not yet set it back up as everything's changed since moving, but in the old place I had "Alexa, goodnight" and it'd shutdown the house bar my bedroom light dimmed to 10%. "Alexa, telly" would turn on the TV, turn off the main lights, switch on the ambient lighting. And so on and so forth.

(* - that made I larf, well played.)


 
Posted : 28/01/2022 8:35 pm
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Some other routines we have.

Christmas lights coming on when commanded and off again at 10pm. That involved a range of plugs in and out of the house and worked well.

At Halloween I also got a ring camera to act as a motion sensor, activating witch cackling sounds when someone came up the garden path. Auto on at sunset and off at 9pm.

Alexa, goodbye turns off all the kids lights and music. I haven't bothered with it turning Hive off yet but I'll amend the routine in due course.

I find the best thing is shopping lists and timers in the kitchen.

Oh, also "dinnertime" etc works ok.

For all the moaners, did you know you can buy bread pre-sliced these days?


 
Posted : 28/01/2022 9:19 pm
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This is what the loom-smashers* are missing.

None of that is the slightest interest to me.  Half of those things I don't want to do and the rest are accomplished without having to talk to anything or think.  I can look at the clock onmy wall and know how long stuff has to cook, I can remeber what i want from the shop

For all the moaners, did you know you can buy bread pre-sliced these days?

yes and its all shit plastic chorlywood baking process tasteless sponge.  I have finally found a  local source of non chorleywood bread and it so much nicer.  sliced bread is shit

How much does all this shit cost?  You need smart bulbs or switches, a smart thermostat, and a effing machine to listen and I would have to speak in an english accent ( dagnamitt - i already have the accent)

I mean who wants to talk to a machine before the first cup of coffee?


 
Posted : 28/01/2022 11:50 pm
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I dunno Tj,
when my wife is entering the final stages of tense negotiations with the boys over something only a 3 year old can get wound up by, I walk into the kitchen and say Alexa good morning and he/she/they/it reply with good morning, give me a fact for that day hopefully with a bad pun then give me my 'flash briefing '(news) .

Then life returns to normal and a hungry 3 year old walks through to the kitchen an 11month old crawls through and tries to climb up the drawers.


 
Posted : 29/01/2022 12:09 am
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Are these things not inherently crap?

What real benefit do they offer over say physically turning on a radio or googling whatever it is you want to know on your phone?

Honestly never understood these things. Our reliance on technology (because we’re too bloody lazy to physically do anything ourselves) could come to bite us in the arse.

I’ve got a radio alarm clock that’s programmed to come on with 6Music at 5am, and a DAB radio in the kitchen and another in the windowsill in the lounge, both tuned to 6Music. If I want the radio on, I push one button. I don’t have any ‘smart’ audio devices, I’ve seen how many times a friend of of mine has to ask Alexa to play something, with increasing frustration every time it doesn’t do what she wants.

If I had a smart speaker, I’d be playing directly from my phone, I can’t imagine actual asking the bloody thing to play something that I can access from my phone.


 
Posted : 29/01/2022 12:15 am
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I find the best thing is shopping lists and timers in the kitchen.

I don't think anyone's mentioned this yet but I've found that for shopping lists all you need is "add" as the keyword. "Alexa, add bread." There's a setting where she'll run on for a second after a command so you can go "add bread, add milk, add pot noodles".

None of that is the slightest interest to me.

Yet, here you are.


 
Posted : 29/01/2022 12:29 am
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None of that is the slightest interest to me.

Fine. Don't get one. Why are you even on this thread?

There are a great many things I could buy but I don't because I don't want them. Maybe I should find a thread on those and start telling everyone?


 
Posted : 29/01/2022 4:15 am
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because its funny - see the comment about sliced bread?  I'm not the only loom smasher on here.


 
Posted : 29/01/2022 5:39 am
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.


 
Posted : 29/01/2022 6:20 am
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A curious thread 😁, going back to the beginning. We (only) have a couple of Sonos speakers in the kitchen and haven't managed much other than playing radio stations and timers, so the thread is illuminating.

We had this problem start a month or so ago, when I altered  our Plusnet  router (splitting the 2 bands). When I re-setup the speakers a week or so later, the Alexa function would not play Radio4 for my OH (absolute 80s is enough for me). I had assumed it was linked to a rights issue spat, as that came up when I googled it.

I swapped to Google assistant and that has been equally painful. At one point it would play Radio 4 extra instead.

Is one smart Google / Alexa assistant easier than the other ?


 
Posted : 29/01/2022 9:06 am
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Checked this morning and our Echo works with me just saying "play radio 4" or "play 6music"

It does play the "BBC sounds" jingle before the station comes on though so maybe I enabled a skill while ago or something, I don't really remember.

But anyway, you should be able to tweak something so you can just say the easier phrase each time.


 
Posted : 29/01/2022 10:20 am
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Google assistant works fine by just saying 'hey Google, radio 4' (or 2, 6 or whatever.). No need to even say 'play' or  'BBC'.


 
Posted : 29/01/2022 10:59 am
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I’ve found that for shopping lists all you need is “add” as the keyword. “Alexa, add bread.” There’s a setting where she’ll run on for a second after a command so you can go “add bread, add milk, add pot noodles”.

Ooo, that's useful! Thanks @Cougar.

Do you know if it can cope with putting sliced bread on the list? 😏


 
Posted : 29/01/2022 12:14 pm
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There's probably merit in an "Alexa Top Tips" thread.


 
Posted : 29/01/2022 12:26 pm
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I mean who wants to talk to a machine before the first cup of coffee?

Set up a routine in advance and it will prepare the coffee for you at the time you want it (different times for different days) without you having to say a word to it.... you won't even have to say "thanks"...and that last bit sounds like a clincher for a grumpy bugger like you 😉


 
Posted : 29/01/2022 5:00 pm
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Errmmmm - that means I have to have some sort of coffee thing that is both "smart" and set up the night before - how can I leave my artisan beans ground that long 🙂


 
Posted : 29/01/2022 5:03 pm
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